Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or unhelpful staff, with many experiences highlighting slow service and incorrect orders.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and confusion at the drive-thru.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and inconsistent preparation.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the play area and overall restaurant environment.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall professionalism.
RG
Ran Grov
2 days ago
1.0
5:55pm 11/23
Did a survey from a recipe and wanted to use it manager from that shift said "it has to be the same burger" the promotion is literally
"after survey buy a burger and get another one same or greater value free"
Its right one recipe
Acting like its coming out her bank account or something
KD
Kendrick Davis
Nov 17, 2025
1.0
Morning crew is horrible. I stood at the register for 10 minutes workers looking at me and never came to take my order. Even with me saying can someone come to my order. I left without getting to order breakfast.
KS
kayla skates
Nov 16, 2025
1.0
we came in and got two frappes and a thing of french fries we got to the window they handed us one frappe and fries and asked us to pull up even though the guy was almost done with the second frappe. we pull up and are waiting and 3 cars pull out from the window behind us and nothing. husband goes in and the second frappe is just sitting g there melting. it’s kinda goofy they gonna have us pull up and wait just for the guy to be almost done with it to begin with. this happens frequently. no one wants a watered down frappe.
JA
Joseph Adcox
Nov 10, 2025
5.0
Who doesn't love McDonald's everybody loves it I had a double cheeseburger very fresh fries.
AM
Ashli Morales
Nov 9, 2025
1.0
Brought the kids in to play and order food. Sat here and said food was in way to table for over 10 min before arriving. When it got to my table, everything was cold. Very disappointed.