Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Providence Village Subway® Restaurant at 26615 Hwy 380 E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are mixed, with some praising individual employees for their friendliness and efficiency, while others report poor service, rudeness, and long wait times.
Food Freshness
Many customers appreciate the freshness of the food, but there are complaints about old or poorly prepared ingredients, leading to dissatisfaction with the quality of sandwiches.
Staffing Issues
Several reviews highlight chronic staffing shortages, resulting in slow service and overwhelmed employees, which negatively impacts the overall customer experience.
Cleanliness
Customers have noted cleanliness issues in the dining area, with reports of dirty tables and unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders, particularly with online and mobile orders, leading to frustration among customers.
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Nekeyia Lark
Jan 2, 2026
5.0
The employee Hayden was so kind and nice he made my sandwich with perfection!! I choose Subway at Providence every time!! Thanks from Kia & Chris! ☺️
SP
Scott Pease
Dec 11, 2025
5.0
My wife and I love this Subway. The sandwiches are always fresh and the store manager, Shirley, is super nice and gave us chocolate chip cookies as soon as they came out of the oven. We are regulars and highly recommend.
JT
Jordon “TOXIC_DAB”
Dec 4, 2025
5.0
Great place and have to give a major shout out to Shirley!
BS
B S
Dec 1, 2025
5.0
Received amazing service by Lance! He was very busy juggling online orders and walk-ins but managed to take the time to make my sandwich with excellent attention to detail and lots of care! By far the best experience I have had in a subway in 17 years! This puts other locations in the area to shame. If your craving Tuna subs, stop by and let Lance show you what you've been missing!
DC
David Clouse
Nov 29, 2025
2.0
This location just gets worse and worse as time goes by. Staffing issues, preparation issues, training issues.... They are coming up lacking on multiple fronts. Last time I ordered a footlong meatball and they didn't prep meatballs that day. This is a real issue if you paid using the Google pay option on their app and since they don't know how to refund those. Tonight I sent my son to pick up an order that was supposed to be ready by 5:30 pm. He's currently number five in line, one person working the counter, and he doesn't have an ounce of hustle In him. I'm guessing it's going to be 6:00 to 6:15 before we get our order. This is just a poorly managed location.
UPDATE 1: They apprarany prioritize in person ordering over online ordering. Every time someone else would come in, my order got pushed to the back.
UPDATE 2: at 6:18pm I canceled the order and got my money back.