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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

4.0
(68 reviews)

Business Details

4890 W UNIVERSITY DR STE 90, Prosper, TX
75078, United States
(972) 433-0639

About

Sandwich Restaurant

Location

Jimmy John's
4890 W UNIVERSITY DR STE 90, Prosper, TX
75078, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Reviews

4.0
68 reviews
5 stars
43
4 stars
5
3 stars
6
2 stars
2
1 star
12
  • GW
    Glenys Wright
    1 day ago
    5.0
    Love their salad bar My mom and I ate there I only wish we had 2 locations in our area instead of 1❤️
  • CM
    Colby Moody
    Mar 29, 2026
    5.0
    Amazing service! The man taking my order was extremely kind and easy to talk to, and my sandwhich was ready before he even handed me my receipt!
  • SS
    Shawn Kim (Shawn)
    Mar 24, 2026
    5.0
    The level of service here far exceeds what you’d expect from a typical franchise. The staff provided top-notch service, always greeting me with a pleasant smile and making the experience feel truly personal
  • MG
    Madison Ghorbani
    Mar 10, 2026
    3.0
    SEVERELY UNDERSTAFFED, im disappointed in the owners that are letting their employees suffer, staff was friendly and welcoming but because of being under staff a easy mistake was made, they remade it immediately and it was great, but they definitely need more staff
  • AM
    Audrey Meece
    Feb 26, 2026
    1.0
    Update: There’s no chicken in the chicken Caesar wrap. Do not bother coming to this location it’s not worth it. I’m literally eating lettuce in a tortilla. It’s going to take a lot for me to come back- I work around the corner. This location usually is fantastic but in the last three months it has gone downhill. Every order I have placed in the app has been wrong incorrect or missing items, customization not followed ect. Today I decided to order in-store to see if that made a difference, For having nobody in line, it took nearly 6 minutes for their manager to finish, counting the till and acknowledge that I had walked into their establishment and needed to place an order- while 3 other employees were walking around and talking. Finally get to place the order, paid walked to the waiting area. They proceed to make six different sandwiches before mine for people who are not physically at the location while I’m standing in front of them waiting.. I finally received the wrap- poorly constructed not properly folded compared to how it normally is, significantly smaller than usual, missing meat, lettuce, and cheese. For a $12 sandwich I expect more I will not be back to this location- especially with Jersey Mikes across the street with top tier customer service!

Brand Certified Facts from Jimmy John's

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Certified April 05, 2026Yext Knowledge Graph
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