Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Prosper Preston Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.2
328 reviews
5 stars
134
4 stars
44
3 stars
27
2 stars
14
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and unprofessional behavior from employees.
Food Quality
While some customers praised the wings, many others complained about food being overcooked, cold, or not prepared as ordered.
Management Concerns
Several reviews indicated a lack of effective management and training, leading to disorganization and unresolved customer complaints.
Cleanliness
Customers noted issues with cleanliness, particularly regarding the dining area and food preparation practices.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with staff and satisfactory food quality.
- BLBria LoganDec 7, 20251.0Today is 12/7/25 I ordered a Simply Lemonade & the expiration date on the bottle is 10/31/25. Highly disappointed & disgusted.
- DBDanielle BushNov 29, 20251.0I just walked in to order the kid that works at the front is on the phone standing over the fryer. The cooks are giggling. I think in shock that he was not paying attention to someone standing at the front. Another lady was sitting waiting on her order that had been sitting on the shelf. They proceeded to continue to talk on facetime until they got to the register and took my order. Picked up the phone and continued to talk and walk to the back. Forgot to relay my order to the cooks. Like what are we doing Prosper?! Seek help!
- PCPlatinum Commercial CleaningNov 13, 20251.0Don’t go to this place the “GM” and employee will not take care of you the employee was watching a video Could not hear me and I couldn’t hear them ask for manager she came over and the kid with bug eyed glasses keep talking I ask the manager if he could go to the back so I could order she said no the was his work station!!! Still had his podcast or video going but she didn’t care. These two people need to work in the back where there are no people to interact with!!!
- SMShawn MorrisOct 24, 20255.0Whoever is running the counter on 10/24 at 1:30 is THE MAN!! Thank you bro. Food: it’s wingstop so it slaps every time.
- RBRebecca BurtonOct 21, 20255.0This place is excellent! They never disappoint! Exhale ganas!!! Bendiciones a todos los trabajadores❤️🫶
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Prosper Preston Rd?
Wingstop Prosper Preston Rd is open daily from 10:30 AM to midnight for dine-in, pickup, and delivery.
Does Wingstop Prosper Preston Rd offer delivery services?
Yes, Wingstop Prosper Preston Rd offers delivery including same-day and no-contact options.
Is there a drive-through at Wingstop Prosper Preston Rd?
No, Wingstop Prosper Preston Rd does not have a drive-through service.
What types of wings and flavors can I order at Wingstop Prosper Preston Rd?
You can order classic or boneless wings and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What payment methods are accepted at Wingstop Prosper Preston Rd?
Wingstop Prosper Preston Rd accepts American Express, Discover, Mastercard, and Visa.
How can I order online from Wingstop Prosper Preston Rd?
You can order online for carryout or delivery via their website or mobile apps available on iOS and Android.
Where is Wingstop Prosper Preston Rd located?
It is located at 1350 N. Preston Rd Ste 20, Prosper, TX 75078, United States.
Which nearby restaurants can I visit along with Wingstop Prosper Preston Rd?
Nearby you can also find Tapan Wok Fusion Asian & Sushi Bar, MOOYAH Burgers, Fries & Shakes, and Salad and Go for a variety of dining options.
Are there any nearby healthcare providers near Wingstop Prosper Preston Rd?
Yes, nearby healthcare providers include Dr. Halley Hogan, Dr. Xinya Chuong, and Cook Children's Pediatrics which can be convenient if you have appointments before or after dining.
What local amenities are near Wingstop Prosper Preston Rd that customers can visit?
Customers can also visit RockStar Martial Arts, Leslie's Pool Supplies, Hollywood Feed pet store, and Starbucks nearby for entertainment, shopping, and coffee before or after their meal.