Wingstop

2.9
461 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Prosper University Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4940 University Drive, Prosper, TX
75078, United States

Hours

Reviews

2.9
461 reviews
5 stars
160
4 stars
48
3 stars
30
2 stars
42
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some praising the wings while others complained about dryness, lack of flavor, and incorrect preparation.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and improper food handling practices.

Staff Attitude

Customer interactions with staff varied widely, with some praising friendly service while others noted rudeness and lack of attentiveness.
  • FD
    Francesca Daniels
    2 days ago
    3.0
    Never had my orders put in the same container. But thy took good care of me!!!
  • SK
    Serg K
    Jan 1, 2026
    1.0
    This is not a wing stop, this is slow stop. Waiting on order for 37 minutes? Easy! Food also not great
  • NK
    Nathan K
    Dec 31, 2025
    2.0
    This was our first time to order wings from this location we usually go to the one in Frisco. I understand it’s New Year’s Eve so they’re probably very busy, but our wings were so dry. The only way to describe them is it reminded me of the turkey from the movie Christmas vacation.
  • TT
    Trent t1000
    Dec 22, 2025
    2.0
    Food is good however the workers are dry as a bone. Need better employees. No greetings when you walk in just blank stares as if they are the customers. Hire people that want to work is my suggestion. Restroom is disgusting. Poor equipment. Very nasty inside this wing stop.
  • MA
    Mark Alonzo
    Dec 17, 2025
    2.0
    The one good thing about this place is they have windows that allow you to see in the kitchen. The bad thing is that nobody in there wears gloves, and in the 20 minutes we spent waiting on our order nobody washed their hands. I saw their bare hands all over the cooked chicken and one guy had his thumb in the sauce bucket as he was pouring it on then licking it off his finger when he was done. Plus the customer service wasn't very good either.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.