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Wingstop

2.9
(467 reviews)

Business Details

4940 University Drive, Prosper, TX
75078, United States
(469) 813-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Prosper University Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4940 University Drive, Prosper, TX
75078, United States

Hours

Reviews

2.9
467 reviews
5 stars
162
4 stars
49
3 stars
30
2 stars
42
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff while others reported rudeness and poor service.

Food Quality

Inconsistent food quality; some customers enjoyed the wings while others complained about dryness and lack of flavor.

Cleanliness

Concerns about cleanliness in the restaurant and kitchen, with reports of unsanitary practices.

Order Accuracy

Frequent issues with incorrect orders and delays in service, leading to customer frustration.

Atmosphere

Some customers appreciated the friendly atmosphere, while others noted a lack of engagement from staff.
  • HG
    Harol Giron
    Feb 23, 2026
    1.0
    They charge you extra for an extra ranch, especially the red-haired girl.
  • BK
    breanna kennedy
    Feb 18, 2026
    1.0
    Came in and ordered for togo, food came down to be about 25ish dollars. Perfect thats exactly what I have. She looks me in my eyes and says, "we dont take cash." Since when???? "For a minute." Something about that isn't right, idk what buisness doesnt take good money but not coming back. Buffalo wild Wings been better anyway
  • MM
    Michael Mercer
    Feb 16, 2026
    4.0
    The food was good, so that was the saving grace of this visit. The dining area was not kept clean; staff stood around on their phones or chatted rather than addressing these issues. The table I sat at wasn't wiped down, and the floor was muddy and not swept. There is not a garbage can for people to throw things away minus a little container for straw wrappers. If the management is listening and cares. Help your staff be attentive to the surroundings and to the customers, teach and help them learn how to interact with customers in a polite and helpful manner.
  • PP
    Preach
    Feb 4, 2026
    5.0
    Kanisha was very lovely. Thank you for the help, ma’am. I really enjoyed the food.
  • JN
    Jefffrey Nezat
    Feb 1, 2026
    1.0
    Horrible customer service.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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