Where is Whataburger located?

Whataburger is located at 1201 S Preston Rd, Prosper, TX 75078, United States.

Can I order Whataburger menu items online?

Yes, you can order all your favorite Whataburger items online through their official menu website.

Does Whataburger serve breakfast and late-night food?

Yes, Whataburger serves breakfast, lunch, dinner, and late-night food every day.

Is Whataburger accessible for customers with disabilities?

Yes, Whataburger has wheelchair accessible entrances, parking, seating, and restrooms.

What payment methods does Whataburger accept?

Whataburger accepts debit cards, credit cards, and mobile NFC payments; cash is not required.

Are pets allowed at Whataburger?

Pets are not allowed inside Whataburger, but pets are allowed outside the restaurant.

What are some nearby restaurants around Whataburger?

Nearby restaurants include Olive Garden for Italian cuisine, Texas Roadhouse for steakhouse fare, and Firehouse Subs for sandwiches.

What nearby stores or services could I visit before or after dining at Whataburger?

Nearby you can find PetSmart for pet supplies, Verizon for mobile phones, and Walmart for convenient shopping needs.

Are there any nearby health or wellness places close to Whataburger?

Yes, you can visit Massage Envy for massage therapy, and Preston Vision or Switalski Eye Care for eye care services nearby.

Brand Certified

Whataburger

3.5

(502 reviews)

Get Directions Order Menu Call Website

Business Details

1201 S PRESTON RD, PROSPER, TX

75078, United States

(972) 347-9086

http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant

Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Curbside pickupAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganNot available
RestroomAvailable
Free parking garageNot available
Free parking lotAvailable
Paid parking lotNot available
Valet parkingNot available
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

Whataburger

1201 S PRESTON RD, PROSPER, TX

75078, United States

Get Directions

Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

3.5

502 reviews

5 stars

233

4 stars

3 stars

2 stars

1 star

133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report long wait times and incorrect orders.

Food Quality

Food quality is generally appreciated, but there are complaints about inconsistencies, such as cold or improperly cooked items.

Management Issues

Several reviews indicate concerns about management and staff training, particularly during busy hours, leading to poor service and order accuracy.

Cleanliness

The cleanliness of the location has been noted positively by some, but others have reported unsanitary conditions.

C3
carson 310
1 day ago
3.0
3 stars because i went to go use the restroom to wash my hands and a worker took a poop came out and did not wash his hands at all. Grossed me out like come on you are handling ppls food. Good thing i pray over my food.
JR
JenniElena Rubino
5 days ago
5.0
I made a mistake ordering my daughter’s food. I requested a new order and when I went to pay, the manager Adriana was so polite and generous. She made a fresh batch of wings for my daughter and gave us an extra fries. I will drive from Frisco just to come to this Whataburger. Very relaxed and clean restaurant. Thank you!
SL
Sean Logan
Feb 14, 2026
1.0
Sat in drive thru and 4 other cars went through the other lane. Pulled to window, no apology for wasting my time. Workers need to understand that even if their mistake was unintentional that it still is their fault and an apology is expected for the time I wasted. Poor experience, please get robots.
JB
Joe Bautista
Feb 9, 2026
5.0
I’ve been coming to this Whataburger regularly for about six years, and to be completely honest, I’ve often dreaded going through the drive-thru because the interactions haven’t always been very kind or welcoming. That completely changed the day I was helped by Evelyn. Evelyn is by far the kindest, most professional, and genuinely pleasant person I’ve encountered at this location and honestly, at any fast-food drive-thru in a very long time. From the moment she took my order, her tone was warm, patient, and respectful. She made me feel like a valued customer instead of just another car in line. I understand she’s new, but she already sets an incredible standard for customer service. One positive interaction may seem small, but it truly made my day and changed how I feel about coming back through this drive-thru. Evelyn is a real asset, and I hope she gets the recognition she deserves. Thank you, Evelyn, for reminding me what great customer service feels like.
JF
Joe F
Jan 30, 2026
5.0
Eddie is the man! Whoever is the GM or owner, pay attention and give this guy and his night shift crew a raise. This place used to be a wreck for grabbing a bite late at night…to put it nicely. It got so bad that I’ve changed my mind and went elsewhere more than a handful of times. Give the management props for making changes and bringing in the A team. A few weeks ago I came back and there was Eddie with a simple smile and good attitude. My order was correct, sauces were all there (it used to be missing ALL the time), food was hot and fresh and neatly packed like they actually care. I was like ok.. maybe it’s a fluke but happy to try again. Same thing tonight. You guys won me back.