Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
1,730 reviews
5 stars
792
4 stars
313
3 stars
157
2 stars
110
1 star
358
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and courteous staff, highlighting specific employees for their excellent service.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers frequently complained about long wait times in the drive-thru and for food preparation, with some experiences exceeding 30 minutes.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and taste, including complaints about old oil and improperly cooked items.
Location Management
Several reviews indicated poor management practices, particularly during busy hours, leading to disorganization and customer dissatisfaction.
- AWAbigail Weimar4 days ago2.0Ordered here via the app and each time something has been missing, this time I ordered a combo and it came without fries. I went back to work, realized it, so I called the store to see if I could get a refund. I was told by the employee that she notified her manager and told me that I could either get a refund of my meal if I presented my receipt, or have my meal replaced. I went back to the store after work and was told by the working manager I could not get a refund. The food is good, but the customer service is a little lacking.
- VRVicente RamirezDec 23, 20255.0One of my daily favorites
- NWNarium WilliamsDec 19, 20255.0Great service. Very courteous drive through staff.
- RPRyan PipkinDec 5, 20255.0I have been impressed with the recent improvements at this location. Good is always good but the service just got a lot better.
- NMNancy MillerNov 23, 20251.0Horrible service literally waited in the drive thru 30 min. I SPENT 25.00 ON FOOD, NOT ONE ITEM WAS MADE CORRECTLY. The girl at the window was having an anxiety attack. I COULD SEE THEM TRYING TO GET THE ORDERS TOGETHER, 1 GIRL GAVE UP AND WALKED AWAY, I HAVE NEVER EXPERIENCED THIS B4 at Whataburger, both lines backed up. I sat at the window watching for 12 min alone, it was a mess, orders kept coming out of the machine, they were unwrapping sandwiches trying to figure out who gets what...then nothing of ours was right, really mad me mad, I paid extra for toppings, didn't get fries in the kids meal or the cookie, no toppings at all on the double, not even ketchup! None on the other sandwich. Alot of the kids working were just watching not knowing what to do...what a mess!!
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 1201 S Preston Rd, Prosper?
Whataburger is open 24 hours a day, 7 days a week. Holiday hours may differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Where is Whataburger located?
Whataburger is located at 1201 S Preston Rd, Prosper, TX 75078, United States.
Can I order Whataburger menu items online?
Yes, you can order all your favorite Whataburger items online through their official menu website.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast, lunch, dinner, and late-night food every day.
Is Whataburger accessible for customers with disabilities?
Yes, Whataburger has wheelchair accessible entrances, parking, seating, and restrooms.
What payment methods does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are pets allowed at Whataburger?
Pets are not allowed inside Whataburger, but pets are allowed outside the restaurant.
What are some nearby restaurants around Whataburger?
Nearby restaurants include Olive Garden for Italian cuisine, Texas Roadhouse for steakhouse fare, and Firehouse Subs for sandwiches.
What nearby stores or services could I visit before or after dining at Whataburger?
Nearby you can find PetSmart for pet supplies, Verizon for mobile phones, and Walmart for convenient shopping needs.
Are there any nearby health or wellness places close to Whataburger?
Yes, you can visit Massage Envy for massage therapy, and Preston Vision or Switalski Eye Care for eye care services nearby.