Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Mixed reviews on burger quality; some found them greasy and bland, while others praised the flavor and freshness.
Service Issues
Numerous complaints about poor customer service, including rude staff and slow service.
Cleanliness
Reports of dirty tables and restrooms, with some customers leaving due to unsanitary conditions.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and quality of food.
Positive Experiences
Some customers had great experiences with friendly service and enjoyed their meals, indicating inconsistency in service quality.
MH
Marcus Hayle
Nov 8, 2025
2.0
Smashburger is normally good and its pretty hard to mess up a hamburger IMO. However my burger came with no lettuce, no tomatoes. Even though I was starving and had been craving a burger for a week, it still didn't taste good.
JP
Jeff Pettit
Nov 7, 2025
4.0
Pretty good burger here but the bacon tasted old and hard like it had been sitting under a heat lamp for too long. All In all pretty solid though.
RM
Rozmin M
Oct 20, 2025
3.0
I got a single smash Colorado burger. It tasted good at first, but the more I ate it, the more I realized it was extremely oily and salty. I tossed about 1/4 of the burger away near the end, because I couldn't tolerate it anymore.
JK
Jonathan K
Oct 10, 2025
2.0
Got a double classic smash. Doesn't look like they smashed it might as well just call it a double cheeseburger not crispy at all like it should be. This was the worse smash burger I have been to.
AB
Abhinav Badagouni
Sep 16, 2025
2.0
Ordered bean burger. Prep is so bad, they just smashed the whole patty
What type of food does Smashburger in Prosper, TX offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Where is Smashburger located in Prosper, TX?
Smashburger is located at 1111 S. Preston Rd., #30, Prosper, TX 75078, USA.
What are the operating hours for Smashburger in Prosper?
Smashburger is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday until 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does Smashburger in Prosper offer delivery services?
Yes, Smashburger offers delivery from 11:30 AM to 7:30 PM Monday through Thursday and Sunday, and until 8:30 PM on Friday and Saturday. You can order delivery through their website.
Can I order Smashburger's menu online or via an app?
Yes, you can order Smashburger's menu online through their website or by using the Smashburger app available on the Apple App Store.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options and also offers a children's menu.
Is Smashburger in Prosper wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all guests.
What nearby dining options are available near Smashburger in Prosper?
Nearby dining options include Sabaidee Lao & Thai Street Food, First Watch (breakfast and brunch), Pie Five Pizza, Smallcakes Cupcakery and Creamery, Hana Hibachi & Sushi, Chick-fil-A, Urban Cookhouse Prosper, Sauce Pizza & Wine, and Firehouse Subs.
Are there shopping centers or stores near Smashburger for a combined shopping and dining experience?
Yes, Gates Of Prosper shopping center is nearby, along with stores like AT&T Store, Burlington, Hobby Lobby, James Avery Artisan Jewelry, Carter's, OshKosh B'Gosh, Lovesac, and Verizon.
What nearby beverage spots can I visit before or after dining at Smashburger?
Nearby beverage spots include Panera Bread for coffee and bakery items, and Kung Fu Tea for bubble tea and smoothies.