Papa Johns Pizza

2.8
207 reviews
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Business Details

4740 WEST UNIVERSITY, Prosper, TX
75078, United States
(972) 347-1400
https://locations.papajohns.com/united-states/tx/75078/prosper/4740-west-university
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Prosper, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Prosper pizza for any occasion. Call us for pizza delivery in Prosper or stop by 4740 WEST UNIVERSITY for carryout to order the best pizza in Prosper, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4740 WEST UNIVERSITY, Prosper, TX
75078, United States

Hours

Reviews

2.8
207 reviews
5 stars
64
4 stars
21
3 stars
14
2 stars
17
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for both delivery and pickup, with many experiencing incorrect orders or cancellations.

Food Quality

While some customers praised the pizza for being hot and fresh, many others complained about poor quality, including undercooked dough and missing toppings.

Customer Service

Several reviews highlighted poor customer service, including unhelpful staff, lack of accountability for mistakes, and rude interactions.

Delivery Problems

Many customers expressed frustration with delivery issues, particularly with third-party services like DoorDash leading to cold or incorrect orders.
  • NS
    Niaz Sumon
    5 days ago
    3.0
    Used to be good, recently Vegi pizza is not making good by them.
  • AA
    AKay
    Dec 30, 2025
    1.0
    First of all, a general thought: why is it that people are punished for not using the app to order? Not everyone wants all that clutter on their phones. Second, the experience: very difficult to order via phone. Employee was very difficult to understand during the ordering process. Quite frustrating! No discounts offered or applied. Third: 2 pizzas, both thin crust were quite bad. ( super Hawaiian and cheese pizzas). Both were overcooked, crust verging on burnt, and dry as cardboard. Almost no sauce and no extra cheese. Cinnamon bread also overcooked. All for a &50 dollar bill. A cheap frozen pizza would have been a better choice. Very disappointed and a waste of time and money. I should have taken a picture but I threw most of it away. Shame on you Papa John’s!
  • RW
    Ron Weaver
    Dec 29, 2025
    3.0
    It's been sometime since I had papa johns and the current 9.99 special peaked my interest. Wish I would have reconsidered. Pizza had no flavor with 7 different toppings and garlic stuff crust. Chicken was mushy and the veggies were mid grade. Cheese had ZERO flavor and the dough was too chewy. Won't be back for a while. Used to be one of my favorite franchises but they have definitely taken a turn for the worst
  • PP
    perknsacify
    Oct 4, 2025
    1.0
    This is by far the worse Papa John’s location in the area. They totally deserve their low ratings. I wouldn’t feed my dog this unsanitary food.
  • TB
    Tony Buyer
    Sep 3, 2025
    5.0
    The pizza was hot and fresh, and the staff at pickup were friendly and fast. Great option if you’re looking for quick carryout. Delivery can be hit or miss—sometimes late or missing items. Overall Good
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Prosper, TX?

Delivery is available every day from 10:00 AM to 12:00 AM at Papa Johns Pizza in Prosper, TX.

Can I order carryout from Papa Johns Pizza, and what are the hours?

Yes, carryout is available daily from 10:00 AM to 10:00 PM at Papa Johns Pizza in Prosper.