CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Prosper is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported excessively long wait times, especially in the drive-thru, often exceeding 20-30 minutes.
Food Quality
Several reviews indicated a decline in food quality, with complaints about cold meals, incorrect orders, and unsatisfactory taste.
Customer Service
Mixed feedback on staff interactions; while some praised individual employees for their friendliness, others reported rudeness and unprofessional behavior.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Order Accuracy
Frequent issues with incorrect orders and missing items were highlighted, leading to customer frustration.
TW
Trent Williams
Nov 12, 2025
1.0
This is the French dip purchased at this location tonight. I guess they were running out of meat.
CH
Chris Hyek
Nov 3, 2025
5.0
I want to commend the team at Panera Prosper, especially manager Lindsey (spelling?), for going above and beyond to fix a catering issue on the fly. I had a large church catering order that was mistakenly mishandled by DoorDash. The driver went to the wrong place and stopped responding, leaving me in a panic 30 minutes before our lunch event.
When I called the store, Lindsey and her team immediately remade the entire order and had it ready for pickup so we could still serve our group. The food was fresh, delicious, and beautifully prepared despite the last-minute scramble.
The problem was completely with DoorDash, but Panera handled the situation with kindness, speed, and professionalism. I’m so grateful for their help and highly recommend working directly with the store for catering.
NW
Nessa Walker
Nov 2, 2025
2.0
Stopped in for a quick lunch of Mac and cheese, hot chocolate and some French onion soup. ALL of the items came out lukewarm. Not edible within moments. I returned to the counter immediately and was told there was a microwave. If I wanted to microwave my own meal I would stay home. The guy behind the counter was rude and dismissive.
The prices are high enough.. the least I would expect is hot food. Won't be back.
BS
Bob Stuart
Nov 1, 2025
2.0
Ordered a veggie sandwich this is what we were given. Guess it’s assemble your own or put it together. Panera has gone way downhill. Also no bread for the soup or chips. Wife’s sandwich was the same but they forgot to put the chicken in the chicken sandwich. 🫤
AD
Animesh D
Oct 25, 2025
5.0
Nice soup and sandwich with warm atmosphere. The food tastes great and coffee is nice. The restaurant is clean and has plenty of seating arrangements. The price is little high. It serves pepsi beverages. There’s an outside patio for enjoying the atmosphere outside. Staff is nice and clean restroom.
Panera Bread in Prosper does not accept reservations.
What are the operating hours of Panera Bread in Prosper?
Panera Bread in Prosper is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.
Does Panera Bread in Prosper offer delivery and drive-thru services?
Yes, Panera Bread in Prosper offers both delivery and drive-thru services.
Can I order food online from Panera Bread in Prosper?
Yes, you can order food online from Panera Bread in Prosper through their official website or mobile app.
What types of meals are served at Panera Bread in Prosper?
Panera Bread in Prosper serves breakfast, lunch, brunch, and dinner.
What payment options does Panera Bread in Prosper accept?
Panera Bread in Prosper accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread in Prosper?
The dress code at Panera Bread in Prosper is casual.
Are there nearby dining options close to Panera Bread in Prosper?
Yes, nearby dining options include First Watch, Sabaidee Lao & Thai Street Food, Smashburger, Pie Five Pizza, Hana Hibachi & Sushi, Chick-fil-A, Urban Cookhouse Prosper, and Firehouse Subs. You can explore these before or after your visit to Panera Bread.
Are there shopping options near Panera Bread in Prosper?
Yes, nearby shopping options include OshKosh B'Gosh, Carter's, Burlington, T.J.Maxx, Five Below, Ross Dress for Less, Old Navy, and Gates Of Prosper shopping center, making it convenient for customers to shop before or after dining.
Is there a coffee or bakery shop near Panera Bread in Prosper?
Yes, Smallcakes Cupcakery and Creamery is a nearby bakery and cupcake shop you can visit along with Panera Bread.