Panera Bread

3.4
545 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Prosper is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
581 Richland Blvd, Prosper, TX
75078, United States

Hours

Reviews

3.4
545 reviews
5 stars
230
4 stars
84
3 stars
51
2 stars
40
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers expressed dissatisfaction with the quality and freshness of the food, noting that items were often cold or poorly prepared.

Customer Service

Feedback indicated a lack of professionalism and friendliness from staff, with some customers experiencing rude interactions.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and concerns about food handling.
  • KJ
    Khalil Javed
    Dec 24, 2025
    1.0
    I pulled up to the drive through at 10:29am today trying to make it before breakfast ended. I asked for an avocado toast with egg, and the woman at the drive through confirmed that it would be fine. She then asked if the order was for a salad, and I clarified that it was for the avocado toast. At that point she said they stop serving breakfast at 10. I pointed out that the sign clearly says 10:30. She then responded that it was now 10:31 and everything had already been put away. There was no apology and no acknowledgement that she initially said breakfast was available. The response was cold and dismissive. Terrible customer service. It is no surprise this location has such poor reviews.
  • EH
    Emma Halverson
    Dec 18, 2025
    1.0
    Received a quarter cup of soup for $8???? This place is so ridiculously overpriced and they don’t even give you the full serving….
  • SH
    Si Harris
    Dec 18, 2025
    1.0
    you have to be psychic to eat here. The employees apparently can see the customers. When your food is ready it sits in a window until ur psychic ability kicks in and you go get your food. if ur not psychic, you'll never know of your food is ready. You parking lot is dangerous unless uve ordered online, then u get priority parking. This place like many other would prefer never to see the customers and they're service standard reflect that.
  • PB
    P B
    Dec 11, 2025
    1.0
    I was one of two customers at this location today at 4:10PM on a Thursday. Stopped in to pick up some Chicken and Wild Rice soup for my sick wife. After the manager and workers stopped chatting they were kind enough to fill my order. Unfortunately it was for Chicken Noodle soup and not what I ordered and what was clearly shown on the receipt. I used to frequent Panera years ago but stopped because of their poor service and the degradation in quality of their food. I only stopped here by request of my wife today but will definitely not be returning in the future. $18 for 2 bowls of the wrong soup. Do better. Filing a charge back with my CC for the order.
  • JF
    Jose Fuchs
    Dec 8, 2025
    1.0
    Last Friday, four coworkers and I went out for lunch, and the manager was incredibly rude. Just because I went to ask for a utensil, he told me to move away from the window because he was very busy. It's clear he has absolutely no manners.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Prosper accept reservations?

Panera Bread in Prosper does not accept reservations.

What are the operating hours of Panera Bread in Prosper?

Panera Bread in Prosper is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.