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Toasted Italiano & Balsamic Chicken Greens with Grains
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Panera Bread

3.4
(550 reviews)
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Business Details

581 Richland Blvd, Prosper, TX
75078, United States
(469) 296-1042
https://www.panerabread.com/en-us/cafe/locations/tx/prosper/581-richland-blvd
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Prosper is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
581 Richland Blvd, Prosper, TX
75078, United States

Hours

Reviews

3.4
550 reviews
5 stars
233
4 stars
84
3 stars
51
2 stars
41
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including incorrect orders, cold meals, and poor portion sizes.

Customer Service

Many customers experienced rude or dismissive behavior from staff, leading to negative dining experiences.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed certain menu items.
  • AS
    Aida Samaniego
    Feb 15, 2026
    1.0
    The grilled cheese sandwich I ordered was completely burnt inside and out. It’s hard to believe that an employee would burn something and still put it in drive through order for a customer to take home to eat. Expensive and gross food.
  • SM
    Srini M
    Feb 12, 2026
    5.0
    I had an outstanding experience at Panera, and I want to specifically recognize the manager, Ozzy. It’s rare to see someone take genuine ownership of customer experience the way he does. Ozzy went above and beyond to make us feel welcome. He didn’t just take our order — he took the time to walk us through the new menu updates, explained the recently introduced items clearly, and helped us understand the best options based on what we were looking for. His knowledge of the products was impressive, and he explained everything with patience and confidence. What really stood out was his attitude. He was professional, approachable, and fully engaged — not distracted, not rushed, and not robotic. He made sure we were comfortable with our choices and checked in to ensure everything met our expectations. Customer service like this builds loyalty. If every location had a manager like Ozzy, the brand would be unstoppable. Highly recommend this Panera location — and if you get the chance, ask for Ozzy.
  • KK
    KLC
    Feb 3, 2026
    2.0
    This location has good service but the music is way too loud for a cafe. We have moved our meeting to Tuesdays at this location and a I drive all the way from Denton to attend. The music made the meeting really difficult. Hopefully next Tuesday it’s softer.
  • RK
    Rinda Kay
    Jan 22, 2026
    1.0
    Horrible location. Inadequate customer service and portion servings. I’ve been here a few times because it’s in close proximity to my office. But never again!
  • LF
    LadyKieshawn F
    Jan 17, 2026
    5.0
    Panera’s classic meals are wonderful. I loved the pick 2 deals that allow nice combos for multiple cravings. The staff was very nice and the GM Johnathan was so welcoming and nice. He really went out his way for our family and other customers around us. Johnathan made our day for our family lunch!
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Prosper accept reservations?

Panera Bread in Prosper does not accept reservations.

What are the operating hours of Panera Bread in Prosper?

Panera Bread in Prosper is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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