Panera Bread

3.2
643 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Prosper is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4480 West University Dr, Prosper, TX
75078, United States

Hours

Reviews

3.2
643 reviews
5 stars
247
4 stars
80
3 stars
61
2 stars
56
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold items, missing ingredients, and inconsistent portion sizes.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Staff Attitude

Mixed feedback on staff demeanor, with some praising helpful employees while others reported rudeness and lack of professionalism.
  • MR
    Melissa Rodriguez
    6 days ago
    4.0
    Very Small portion size
  • JH
    Jessica Hans-Jorie
    Dec 3, 2025
    2.0
    Had to drive from university prosper location because mobile ordered messed up our location , then got to the windsong location only to be serviced food food that was left out in the open for half an hour and when requested a new one my mom and I got serviced the cold food because the manager didn’t come out in time make the updated food.
  • CH
    Crystal Hall
    Oct 21, 2025
    3.0
    This location seems to be consistently struggling with the little things. I suggest not ordering delivery at all. I've been visiting this one a lot recently here are some helpful tips. Croutons aren't being sent out with soups, if you want utensils or napkins- check your bag before you pull away from the drive thru because they haven't been added when ordered, make sure that you get the right drink size and that your entire order is in the bag. With that being said, these guys seem to be working hard and if you let them know you're missing anything they're very nice and helpful to get you what you need. The food is good and the restaurant looks clean. I'm just kind of sad I've paid for probably about $20 worth of food/drinks lately that I'm never getting back. Hopefully it improves. I've included pictures for this most recent trip. I ordered online, picked up drive thru but had to go in store for napkins, spoon, soup toppings and to exchange the drink for the size I paid $4.98 for. Still, they are very nice. It's lunch hour so might be extra busy today. It's just been happening a lot the past several months.
  • KS
    Kevin Shuler
    Oct 10, 2025
    1.0
    Twice now I’ve received chicken noodle soup with no noodles or chicken, just broth. Three times I’ve had missing items in my order. This place sucks.
  • CW
    Chandler Wightman
    Oct 9, 2025
    1.0
    Food tastes ok but not hot and the bread bowl is so small I can't justify the price. Then, also, they're working on appliances in the kitchen. Instead of moving it out of the way from the kitchen or sandwich area. To me, that's a contamination.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Prosper accept reservations?

No, Panera Bread in Prosper does not accept reservations.

What are the operating hours for Panera Bread in Prosper?

Panera Bread is open every day from 7:00 AM to 10:00 PM.