Outback Steakhouse

4.2
241 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find us North of Highway 380 on the west side of Preston Road.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Outback Steakhouse
840 S Preston Road, Prosper, TX
75078, United States

Hours

Reviews

4.2
241 reviews
5 stars
160
4 stars
25
3 stars
20
2 stars
13
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from servers and management, with specific mentions of individual staff members who provided exceptional experiences.

Food Consistency

There were mixed reviews regarding food quality, with some customers enjoying their meals while others reported issues such as undercooked or overly salty dishes.

Atmosphere

The new location was noted for its modern and inviting atmosphere, although some customers mentioned noise levels and cleanliness issues.

Management Response

Feedback indicated that management's response to food issues was inconsistent, with some customers feeling well taken care of while others experienced dismissive attitudes.
  • JD
    Jane Doe
    2 days ago
    1.0
    Food was undercooked, greasy, and salty. Steak was only fat. Waiter dropped butter on the table as he was introducing himself. Another waiter walked by and hit someone at our table with a caution wet sign. Seating was tight and the floors were waxy as if they are never cleaned. 0/10 don’t recommend
  • CK
    Carol Kersten
    Jan 5, 2026
    5.0
    Had dinner with family tonight and it was phenomenal! Food was so delicious, Alex was our waiter and he was excellent and his manager was an absolutely a classy guy! Had the honor to meet the chef also, truly a place I would go back to if I lived here….I am from Wisconsin visiting family…and I’m sure my family will go back to this Outback. Thank you for the memorable time and food.
  • HS
    Happy Splat
    Dec 29, 2025
    3.0
    It's been a good 15 years since we visited Outback Steakhouse. We ordered the new Chimichurri Filet and the 8 Oz Sirloin. The Chimichurri Filet meal included a blooming onion broken into pieces. The blooming onion was too oily to be enjoyed. We tried a few pieces and left the rest. The Chimichurri filet was ok, not spectacular. I wouldn't order it again. The Sirloin was seasoned well and cooked medium rare, but not very hot. The baked potato seemed a bit overdone like it had been in the oven a tad too long. We order the combo meal that included the Blue Cheese Pecan salad, which is excellent. Best part of the meal. As part of the combo, we choose the cheesecake with chocolate drizzle, we received the raspberry drizzle. We did not point out any deficiencies to the server. We should have. The server was a nice fella. I think he should have noticed that we didn't eat the blooming onion and we scraped off the raspberry drizzle, but that's on me for not speaking up. The server is not observing the customer consumption and I don't think he actually asked us how the food was, so I didn't have a chance to share our thoughts. The manager did not stop by the table either. Some restaurants have the manager visiting tables, tonight we didn't see him. Between Roadhouse across the street and Outback, the 2 are comparable in pricing, menu and quality. Outback is better on steaks and the $6 Outback pint. The service at both are comparable. In the end you can expect to spend just over $30 person. We would go back and be more forward with them about things next time.
  • DH
    Donna Harmon
    Dec 27, 2025
    3.0
    We had a problem with my steak and the blooming onion. Unfortunately after my steak coming out wrong twice, the floor manager was real great and offered to take it off of our bill. The blooming onion was over cooked and greasy. So it came of of our bill as well. Our server was one of the best servers we have had in this area. I can not compliment him enough. The restaurant was really nice and clean, and I will return as any restaurant can have a bad night. Again, the management staff was great and so was the service. But I am writing this so they can monitor their cooks a little better.
  • HJ
    H J
    Dec 22, 2025
    1.0
    We had a surprisingly negative experience at the new Outback Steakhouse location in Prosper, primarily due to food safety issues and poor management response. To start, my wife ordered wings that arrived undercooked and raw. While mistakes happen, we sent them back and they were returned fully cooked. We also ordered a kids’ chicken tender meal with broccoli. A few minutes later, our server informed us the kitchen was out of broccoli and asked if asparagus would be acceptable, which we agreed to. When the chicken tenders finally arrived after a delay, our son began eating immediately as he was very hungry. Given the earlier issue with undercooked chicken, I decided to check his food. Unfortunately, the tender he had already eaten halfway through was completely raw inside. I have never encountered a raw chicken tender before, and we were absolutely disgusted and alarmed by the situation. Our server handled this professionally—he apologized and assured us he informed the kitchen that raw chicken had been served. However, the manager’s response was extremely disappointing. Rather than showing concern, he approached us as if we were in the wrong for refusing to eat raw chicken. He stated he would not charge us for the raw meat (which we did not ask to be replaced and should never have been charged for), then walked away with what came across as a smug attitude. I believe his name was Pete, and his handling of the situation felt very unprofessional and inexperienced. Serving raw chicken multiple times during the same visit is unacceptable, and the lack of accountability and empathy from management made an already serious situation worse. This was a horrible experience and not what we expected from a brand-new location.

Frequently Asked Questions About Outback Steakhouse

Where is Outback Steakhouse in Prosper located?

Outback Steakhouse is located at 840 S Preston Road, Prosper, TX 75078, USA.

What are the operating hours of Outback Steakhouse in Prosper?

Outback Steakhouse is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.