Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported that the food was cold, old, or poorly prepared, with several mentioning burnt fries and undercooked items.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff, with many customers expressing frustration over long wait times.
Cleanliness
The restaurant was frequently described as dirty, with complaints about filthy dining areas and unsanitary conditions in the bathrooms.
Management Problems
Customers noted a lack of effective management, with reports of unprofessional behavior from staff and poor handling of customer complaints.
Order Accuracy
A significant number of reviews mentioned that orders were consistently incorrect, with missing items or wrong food being a common issue.
SD
Samantha Draper
Nov 16, 2025
1.0
Placed our order and were told to drive around and wait on other side even though nobody was behind us. Sat for over 10 mins for a biggie bag, tendys, and kids meal. All of the fries are way over cooked and no salt, they snap in half like a pencil they are so hard. The chicken nuggets and strips were dry and cold.
Why it took over 10 minutes to receive old and over cooked food (with no apology for the long wait) its beyond me.
What a shame.
Didn't even give us a receipt to call in an official complaint.
LG
L G
Oct 29, 2025
1.0
I came in with the intent to buy an entire box of Boo coupon book for my organization. I spoke with the manager (young white guy with long beard). Before I could tell him why I was there, he was very rude to me. It was bad enough that I took my money elsewhere. There was also a girl there with blk/white braids that was not customer service friendly. This Wendy's really needs to do better.
JJ
Jane
Oct 15, 2025
1.0
Chocolate frostys sucked, were melted and didn't even taste like chocolate, kids in the back goofing off, awful
KG
Kim Greene
Oct 14, 2025
2.0
The young girl with cakey makeup and curly dark hair working the shift today—whatever her name is, and her reasons for laughing in my face—is incredibly rude and unprofessional. The state of the food was disgusting, and the local health department will be contacted.
JF
jazman Fagan
Oct 11, 2025
1.0
The workers at this location. Wasn’t very sanitary bathrooms lobby!! Was nasty.
watched the fry gentleman pick up fry’s with gloves and throwed in trash then stuck his hands in the fry’s he was about to cook!!!! Never again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Princeton, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Princeton, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 736-6611.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 590 W Princeton Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Princeton, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 590 W Princeton Drive?
The drive-thru at Wendy's is open daily from 9:00 AM to 12:30 AM.
Is the Wendy's at 590 W Princeton Drive currently open?
Yes, this Wendy's location is open and committed to serving customers during its posted hours.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can check availability and order through the Wendy's app or at order.wendys.com.
What payment options are accepted at Wendy's Princeton TX?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does the Wendy's at 590 W Princeton Drive serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee and sides.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen info is available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
What are some nearby dining options close to Wendy's at 590 W Princeton Drive?
Near Wendy's, you can also find Popeyes® Louisiana Kitchen, Taco Bueno, Panda Express, Burger King, Smoothie King, and Starbucks for a variety of meal choices.
Which nearby businesses can I visit for personal care or beauty services?
Nearby personal care spots include Sport Clips Haircuts, Iris Nail Bar, Artisan Nails and Spa, Supercuts, and Holy Cutz Barbershop.
How can nearby locations help me plan my visit to Wendy's at 590 W Princeton Drive?
You can combine a visit to Wendy's with shopping or services nearby such as T-Mobile or Verizon stores for phone needs, or get vehicle maintenance at Jiffy Lube nearby.