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LiAnn Pennington
2 days ago
Went through the drive-thru. The staff was friendly and efficient and the food was good
I had a really great experience at the Taco Bell in Princeton, TX. The crew and staff were extremely polite, friendly, and professional from the moment I walked in. You can tell they work well together and care about providing good service.
My order came out quickly, everything was fresh, and the place was clean and well organized. It’s always nice to go somewhere where the employees greet you with a smile and treat customers with respect. The team here definitely made the visit enjoyable.
Big shoutout to the crew for their great attitude and hard work. If you’re in Princeton and craving Taco Bell, this location is definitely worth the stop. I’ll definitely be coming back!
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Shannon Lynn
Feb 22, 2026
Don’t bother coming to this Taco Bell unless you use the drive thru. They had a lobby with like 6 people waiting on their food for 20 minutes but had no problems getting food out for the drive thru. A guy left upset with out food that he ordered ahead online because he got tired of waiting. A lady asked for her money back because they took too long and she was waiting even longer than we had, they asked for her receipt to check and on her order which was odd. We almost left without our food but confronted them about it and got the excuse of being understaffed. It’s not like everyone came in at once. I’ve worked food industry for a long time when I was younger and so has my husband, and saying you’re understaffed during a slow time is no excuse to have the lobby waiting this long. I know keeping drive thru times low are important but that doesn’t mean you ignore the lobby either. Too much chatter going on and no sense of urgency. And there definitely was no sense of leadership or direction to get things moving. Food was fine at least. And all we ordered was the 2 tiny bacon ranch chalupas. 20 minutes for that is pretty ridiculous.
CZ
Chelynne Zain
Feb 9, 2026
This TB always comes through. Even during the ice storms. Last night we came at like 12:50 am and they were closing in 10 mins. They were nice, and fast and when we got home we realized it was LITERALLY the most delicious, fresh and perfectly wrapped burritos we have had in a while.
Shout out to the chocolate stud and Latina beauty that had great customer service on top of that.
They forget an item every single time. It's ridiculous to have to hold to the line every time and count all of my items as I take them out of the bag and lay them on the seat to ensure I'm getting what I paid for. The manager never cares, only option is to drive all the way back to there to resolve the issue. I'm a loyal customer and continue to receive the worst service. This location is the worst! Living in Allen and Plano this never happened. I'm beyond frustrated as this is the third order in a row they miss an item and it's always someone else's item so I have to forfeit one of mine so everyone is fed. What do they have to do to train decent people to count before delivering the order. They are always talking and hanging out and seem to have a lack of focus and care for the customer at this location.