Service Speed
Customers frequently reported extremely long wait times for orders, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, indicating a lack of attention to detail.
Staff Professionalism
Numerous customers experienced unprofessional behavior from staff, including rudeness and lack of communication, contributing to a negative dining experience.
Food Quality
Several reviews mentioned subpar food quality, including stale items and poorly prepared dishes, which did not meet customer expectations.
Management Issues
Customers expressed concerns about poor management and staffing levels, suggesting that the location is often understaffed and poorly managed.