Dairy Queen

3.5
482 reviews
Get DirectionsCallWebsite

Business Details

837 W Princeton Dr, Princeton, TX
75407, United States
(972) 736-0001
https://www.dairyqueen.com/en-us/locations/tx/princeton/837-w-princeton-dr/45054/
GoogleFacebook

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
837 W Princeton Dr, Princeton, TX
75407, United States

Hours

Reviews

3.5
482 reviews
5 stars
195
4 stars
94
3 stars
59
2 stars
37
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders, while a few praised specific items like ice cream and burgers.

Cleanliness

Several customers noted cleanliness issues within the restaurant, with some describing it as dirty or poorly maintained.

Management Issues

There were complaints about management and staffing, with some customers feeling that management was unresponsive to issues and that staff were often untrained or disengaged.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality of food received.
  • JB
    Jennifer Boren
    Oct 13, 2025
    5.0
    Was fairly slow, but order was correct.
  • DF
    Donald Fuhrmann
    Oct 11, 2025
    5.0
    Service was great! The food was good. Atmosphere was enjoyable.
  • JD
    Justin D
    Oct 10, 2025
    2.0
    This DQ used to worth driving from McKinney to (cause ALL of McKinney's DQs are terrible). This location has unfortunately fallen into that category. Two experiences in a row have been far less than acceptable. The first through the drive thru where all of our food was old, cold, and hard. The second was the night I'm writing this where we waited for over 20 minutes for food and then it was old and wrong, so we got a refund and left. There was one employee actually trying to keep things together (the girl with lollipop earrings and hearts on her cheeks) she is a keeper. The rest of the crew this night was either on their phone or had no idea what they were doing. For years this DQ was one of the best I've ever been to, but those days are gone. I can only assume there was a change in management. I highly recommend avoiding this location.
  • CR
    Chris Rominger
    Jul 21, 2025
    3.0
    Got our order wrong, and tried to call but no one answers and mailbox isn’t accepting messages. Came back and the manager fixed the problem. Good service, the taste of the food….meh
  • RJ
    Roger Griffith Jr
    Jul 18, 2025
    1.0
    Feel bad for having to even give 1 star. First off, can't show up without anything taking 30 min AT LEAST. Most of the time they even forget stuff. But the PAINFULLY slow process of attaining food, ice cream, even drinks is 100% not worth it. Save yourself the time. Also, they're not too friendly either.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Princeton, TX?

Dairy Queen in Princeton, TX is open every day from 10:30 AM to 9:00 PM.

Where is Dairy Queen located in Princeton?

Dairy Queen is located at 837 W Princeton Dr, Princeton, TX 75407, USA.