Customers frequently reported slow service, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.
Staff Behavior
While some customers praised friendly staff, others reported rude or unprofessional behavior, particularly from management.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.
Ice Cream Praise
Despite the negative feedback, many customers enjoyed the ice cream offerings, particularly the Blizzards and cones.
KK
Kathrine Kirkland
Dec 12, 2025
1.0
Literally maybe one ounce of meat on this taco. I would love a refund because this is ridiculous.
JB
Jennifer Boren
Oct 13, 2025
5.0
Was fairly slow, but order was correct.
DF
Donald Fuhrmann
Oct 11, 2025
5.0
Service was great! The food was good. Atmosphere was enjoyable.
JD
Justin D
Oct 10, 2025
2.0
This DQ used to worth driving from McKinney to (cause ALL of McKinney's DQs are terrible).
This location has unfortunately fallen into that category. Two experiences in a row have been far less than acceptable. The first through the drive thru where all of our food was old, cold, and hard. The second was the night I'm writing this where we waited for over 20 minutes for food and then it was old and wrong, so we got a refund and left. There was one employee actually trying to keep things together (the girl with lollipop earrings and hearts on her cheeks) she is a keeper. The rest of the crew this night was either on their phone or had no idea what they were doing.
For years this DQ was one of the best I've ever been to, but those days are gone. I can only assume there was a change in management.
I highly recommend avoiding this location.
CR
Chris Rominger
Jul 21, 2025
3.0
Got our order wrong, and tried to call but no one answers and mailbox isn’t accepting messages. Came back and the manager fixed the problem. Good service, the taste of the food….meh
What are the operating hours of Dairy Queen in Princeton, TX?
Dairy Queen in Princeton, TX is open every day from 10:30 AM to 9:00 PM.
Where is Dairy Queen located in Princeton?
Dairy Queen is located at 837 W Princeton Dr, Princeton, TX 75407, USA.
Does Dairy Queen in Princeton offer delivery and takeout services?
Yes, this Dairy Queen location offers both takeout and delivery services.
Is the Dairy Queen at 837 W Princeton Dr wheelchair accessible?
Yes, they have a wheelchair accessible entrance for customers with mobility needs.
Does this Dairy Queen have a drive-through facility?
Yes, the Princeton Dairy Queen features a drive-through service for convenient ordering.
Is there a children's menu available at this Dairy Queen?
Yes, the Dairy Queen in Princeton offers a children's menu and welcomes children.
What are some nearby places I can visit before or after dining at Dairy Queen?
You can visit nearby attractions such as Lake Lavon for outdoor activities, Sally's Pumpkin Patch for shopping and farmers market experiences, or get a car wash at WhiteWater Express Car Wash.
Are there other dining options near Dairy Queen in Princeton?
Nearby dining options include Chipotle Mexican Grill, Whataburger, Wingstop, Salad and Go, and Prince Donuts for a variety of cuisines.
Where can I find banking or ATM services near Dairy Queen in Princeton?
Chase Bank and CoinFlip ATM are located nearby for your banking and ATM needs.
How can I learn about exclusive deals at this Dairy Queen?
You can download the DQ Texas App for exclusive deals by visiting https://dqtexas.com/mobile-app/.