Chipotle Mexican Grill

3.1
256 reviews
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Business Details

800 W Princeton Drive, Princeton, TX
75407, United States
(469) 936-1580
https://locations.chipotle.com/tx/princeton/800-w-princeton-drive?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4486
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About

Mexican Restaurant
Chipotle Princeton TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
800 W Princeton Drive, Princeton, TX
75407, United States

Hours

Reviews

3.1
256 reviews
5 stars
104
4 stars
18
3 stars
21
2 stars
22
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported unprofessional and rude staff, with many experiencing incorrect orders and poor customer service.

Food Quality

Several reviews highlighted inconsistent food quality, including undercooked ingredients, stale chips, and incorrect protein in orders.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, stating they were often skimpy and not worth the price.

Cleanliness

Multiple reviews mentioned unclean dining areas and food preparation spaces, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted enjoyable food experiences.
  • MG
    mark green
    Jan 5, 2026
    1.0
    Restaurant was disgusting. No one spoke English. They ran out of everything chicken, barbacoa, and rice. Poor management or an owner that doesn't give a shit. Long lines horrible staff.
  • KJ
    Katelynn Jones
    Jan 2, 2026
    1.0
    This location is absolutely horrible. The staff is completely unprofessional and extremely disrespectful. They once told me if I have a problem to contact corporate and basically leave. My food is wrong every single time ive gone to this location countless of times. I’m sick of the terrible service and just nasty food they keep preparing. How many bowls does it take to make one correct and have a welcoming experience?
  • BD
    beverly dunman
    Dec 30, 2025
    1.0
    This ie the absolute worst chipotle I’ve ever been to! Every time we go there is a problem!!! The crazy part is we order online so You are literally reading the order as you prepare it. They don’t want to fix the problem, the “manger” is either not available or they tell you it’s this kid that looks to be in their early 20s.
  • SB
    SD B
    Dec 20, 2025
    1.0
    Every visit we have an issue. This time we did an online pick up order for a steak bowl with extra steak. Got home and I’m pretty sure it’s sofritas not steak and the chips are VERY stale… not just a couple hours in the shelf stale like day old stale.
  • AM
    Anne Moreno
    Dec 14, 2025
    5.0
    The staff was fast and efficient and ohmygosh the food so delicious! The rice was not dry like other area Chipotle's, and the burrito? Believe me when I twll you, I finished the WHOLE THING. Right there in that booth. Only the second time EVER. Then I went home and took a 2 hour nap. I woke up and didn't know what day it was. It was THAT good.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Princeton TX offer?

Chipotle offers a fast-casual Mexican menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is the Chipotle Mexican Grill located in Princeton TX?

It is located at 800 W Princeton Drive, Princeton, TX 75407.