Chipotle Princeton TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers expressed dissatisfaction with the small portion sizes, particularly for online orders, leading to feelings of being shortchanged.
Food Quality
Feedback highlighted inconsistent food quality, with reports of dry chicken, overcooked vegetables, and issues with freshness.
Customer Service
Service quality varied significantly, with some staff providing excellent service while others were noted for being inattentive or rude.
Cleanliness
Several reviews pointed out cleanliness issues within the restaurant, including dirty tables and a messy condiment area.
Order Accuracy
Many customers reported problems with order accuracy, especially with online and mobile orders, leading to frustration and disappointment.
GP
Gustavo Pernalete
5 days ago
1.0
This chipotle branch is poorly managed. On 11/19 they claimed their systems are “down” and cannot accept any orders. All of this right at lunch time 12:30pm. Food is sitting fresh on the counter and the cashier refuses to sell any of it due to the system “not working” I even asked him if I could pay cash and he refused. This is RIDICULOUS, store manager nowhere to be found
KB
Kim Barnhart
Nov 16, 2025
5.0
There is only two guys working up here right now and it was absolutely the best service and best tasting food we have ever had here!! Alex and Jose both need raises!! And no I do not know them, but they will be the reason we return!!!
JC
Jessica Cadena
Nov 6, 2025
2.0
The Customer service is bad. Almost every time I've been here, the employees were very rude and unfriendly.
Today in my burrito, I found a piece of plastic and a hair.
I wouldnt recommend coming here.
Overpriced, $38 for an adult meal and a child meal, and I didnt get a drink.
BF
Brent F
Nov 1, 2025
1.0
taste is good but the protein portions are incredibly skimpy. ordered a steak burrito and i doubt even 1/4 had meat in it. might as well be a solely vegetarian restaurant
BP
Barrett Phillips
Oct 24, 2025
3.0
Came around 3:30pm on a Friday. Not a busy time but busy enough to keep the one guy making food and running the cash register all by himself, having to hustle less the line grow too long. Two people working the To-Go area. This location seems to prioritize ToGo orders over in store customers.
The real issue though was the food quality. The chicken was dry, the veggies over cooked. The queso was a really sharp cheese that made it inedible. Pretty sure the coke was actually tapped into diet coke syrup. The root beer was almost out of syrup, leaving only carbonation The tea was very old and super water down.
$18 for a chicken burrito, regular chips and queso, regular drink.
Pass this location by.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Princeton TX offer?
Chipotle offers a fast-casual Mexican menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is the Chipotle Mexican Grill located in Princeton TX?
It is located at 800 W Princeton Drive, Princeton, TX 75407.
What are the operating hours of Chipotle Mexican Grill in Princeton TX?
The restaurant is open daily from 10:45 AM to 11:00 PM.
How can I order Chipotle online in Princeton TX?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Mexican Grill offer a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in Princeton TX?
You can contact them by phone at +1 469-936-1580 or by email at TX.4486.Princeton@chipotle.com.
What social media channels can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there other dining options near Chipotle Mexican Grill in Princeton TX?
Yes, nearby dining options include Salad and Go, Whataburger, Wingstop, Prince Donuts bakery, Kub Kao Thai Restaurant, and Dairy Queen.
What nearby places can I visit before or after dining at Chipotle in Princeton TX?
You might consider visiting Workout Anytime gym, Lake Lavon for outdoor activities, or Great Clips for a haircut, all located near Chipotle.
Is there a nearby bank or ATM facility close to Chipotle Mexican Grill in Princeton TX?
Yes, Chase Bank and CoinFlip ATM are nearby, providing convenient access to financial services.