Dairy Queen

Reviews

• SH

  Sharon Harris

  Nov 1, 2025
  1.0
  I don’t usually write reviews (you can probably tell by my account), but I felt I had to after my visit today—not because of the mistake itself, but because of how it was handled. I went through the drive-through and ordered two meals and a few extra items. When I got home, about ten minutes away, I realized I was missing an order of fries. No big deal—mistakes happen. I called the restaurant, and the woman I spoke to was very polite. She apologized and told me to come back so they could replace the fries. So, I grabbed my bag and receipt, drove the ten minutes back, and went through the drive-through again. A different woman answered, and I explained the situation. She asked me to pull up to the window. Then a man came to the window, and I told him I was there for the missing fries. He just said “OK,” closed the window, and handed me the smallest order of fries I’ve ever seen. What bothered me most wasn’t the portion—it was the attitude. No one apologized or even took a moment to confirm what had happened. I left feeling like I was a nuisance instead of a customer. I get that replacing food might be inconvenient for them, but driving back was inconvenient for me too. I’m not upset that a mistake happened; I’m upset that no one took accountability or showed basic courtesy.
• GB

  GCG boys

  Oct 10, 2025
  4.0
  Pretty good!
• AA

  Amber Amber

  Sep 30, 2025
  5.0
  The food is always hot when I go, and that’s after school. The kids that work there are okay. Some can use an attitude adjustment but pretty good customer service. Ashley, I would have to say always serves with a smile.
• JL

  Jennifer Lyons

  Sep 17, 2025
  5.0
  Friendly crew, food was fresh.
• TT

  Tee

  Sep 9, 2025
  5.0
  I really go for the icecream, so good.

Frequently Asked Questions About Dairy Queen