Customer service experiences vary widely, with some praising friendly staff while others report rudeness and lack of attention.
Food Quality
Food quality is inconsistent, with complaints about cold or improperly prepared items, but some customers enjoy the burgers and ice cream.
Wait Times
Many customers express frustration with long wait times for food, especially during busy hours.
Cleanliness
Some reviews mention cleanliness and a friendly atmosphere, while others highlight issues with hygiene and staff behavior.
Drive-Thru Issues
Customers frequently report problems with the drive-thru service, including being asked to wait in front despite being in a drive-thru.
WT
Wick Topo
Oct 25, 2025
5.0
Every time I come here I get a great burger and customer service. This DQ is five stars
AP
Anthony Porter
Sep 30, 2025
1.0
They have a lot of young kids that work in there and have no morale. They where blatantly cussing with kids in the lobby, they where walking and playing around instead of getting food out .
GD
George Deutsch
Sep 24, 2025
3.0
Rude young workers at Dairy Queen in Port Neches. Not all but several.
Clueless.....
CA
Clay Abbey
Aug 30, 2025
5.0
This location has great service and the food is ready fast. The employees are always smiling and very helpful!
SC
Shawna Courville
Jul 13, 2025
2.0
Why is it that EVERYtime we go to DQ through the drive-thru....we have to pull around and wait. It's a drive-thru...not a drive and park. It's super annoying and the staff said it was policy.....it needs to change, it sucks!
What are the operating hours of Dairy Queen at 854 Magnolia Ave, Port Neches, TX?
Dairy Queen is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen offer pickup and delivery services?
Yes, Dairy Queen offers both in-store pickup and delivery services.
Where is Dairy Queen located in Port Neches?
Dairy Queen is located at 854 Magnolia Ave, Port Neches, TX 77651-3712, USA.
How can I place an order online for Dairy Queen in Port Neches?
You can place an order online at https://www.dairyqueen.com/en-us/order/pickup/n/14506/.
Does Dairy Queen have a mobile app for exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals from https://dqtexas.com/mobile-app/.
What categories of food does Dairy Queen in Port Neches serve?
Dairy Queen is a fast food restaurant and ice cream shop.
What nearby grocery stores can I visit when I go to Dairy Queen?
Market Basket, a supermarket, grocery store, and pharmacy, is nearby and convenient for shopping before or after your visit to Dairy Queen.
Are there any nearby gas stations close to Dairy Queen?
Yes, the CITGO gas station is near Dairy Queen, which can be useful if you need to refuel your vehicle when visiting.
What medical facilities are close to Dairy Queen in Port Neches?
Nearby medical options include the Family Medical Clinic and doctors like Vijesh K Patel and Patel Vijesh K MD, offering convenient healthcare services near Dairy Queen.
Are there any nearby churches or religious organizations near Dairy Queen?
Yes, several churches are nearby including Pathway Church Mid County, Landmark United Pentecostal, Magnolia Assembly of God, Paradise Primitive Baptist Church, and St. Elizabeth Catholic Church.