Wingstop

3.4
510 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Port Arthur Memorial Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
8445 Memorial Blvd Ste 400, Port Arthur, TX
77640, United States

Hours

Reviews

3.4
510 reviews
5 stars
215
4 stars
81
3 stars
50
2 stars
43
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor customer service, with many expressing frustration over rude staff and unprofessional behavior.

Food Quality

While some customers enjoyed the food, many complaints highlighted issues with food quality, including greasy, cold, or improperly cooked items.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including sticky floors and the presence of cockroaches, raising serious health concerns.

Management

Feedback indicated a lack of effective management, with several customers noting that staff seemed untrained and unmotivated, contributing to the overall negative experience.
  • DG
    diana guerrrero
    Dec 22, 2025
    5.0
    Very nice service is very fast I’m loving this place lady manager is very friendly
  • JF
    Jessica Franks
    Nov 5, 2025
    5.0
    Great Improvement! I’ve had issues with this Wingstop in the past, but over my last few visits, everything has really turned around. My food has been cooked exactly how I requested, and the service has improved a lot. The staff now know my order preferences and make sure they get it right every time. I truly appreciate the manager Tamisha for making the necessary changes to ensure customers feel valued. Thank you!
  • CK
    Chad Knippa
    Oct 31, 2025
    2.0
    2nd time here. It takes FOREVER to get your food!!!!! Same experience as last time. Everyone looking around wondering what’s taking so long. Last go for me!!!
  • AS
    A S
    Oct 10, 2025
    1.0
    WINGSTOP PLEASE LEARN WHAT LEMON PEPPER IS THESE TENDERS ARE NOT LEMON PEPPER! THE WAIT TIME IS AWFUL
  • NT
    Nikki T.
    Sep 30, 2025
    4.0
    Our usual order would consist of mango habanero classic wings (all flats), Louisiana voodoo fries, Cajun fried corn, and their famous in-house made ranch dressing. Food is good, but the dining area sometimes have sticky floor and tables. Overall, it’s a great place for wings.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.