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Sonic Drive-In

3.4
(929 reviews)
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Business Details

4525 Twin City Highway, Port Arthur, TX
77642, United States
(409) 962-1501
http://www.sonicdrivein.com/locations/us/tx/port-arthur/4525-twin-city-highway/store-3671
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Port Arthur, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4525 Twin City Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
4525 Twin City Highway, Port Arthur, TX
77642, United States

Hours

Reviews

3.4
929 reviews
5 stars
334
4 stars
192
3 stars
132
2 stars
73
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported excessively long wait times for orders, often exceeding 20-30 minutes, even during low traffic periods.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Frequent mentions of poor management and lack of oversight were noted, with calls for better training and staff accountability.

Food Quality

The quality of food was inconsistent, with reports of cold, poorly prepared, or old food being served.
  • CS
    carole schnell
    Feb 7, 2026
    5.0
    ordering 10lb bags of ice always excellent and so is service when we get there
  • KW
    Kathy Wyckoff
    Feb 1, 2026
    5.0
    For the first time in a long time my food was right and it was so good that particular sonics I will go back thank you
  • RM
    Ryce Milligan
    Dec 17, 2025
    3.0
    The food is fine, the service is fine, but this one doesn't stay open til 11pm on weekdays
  • SF
    Sanford Family
    Nov 18, 2025
    1.0
    They don't stay open until the hours posted so why be open at all if you're not going to be a restaurant?
  • JL
    James Lambert
    Nov 2, 2025
    5.0
    Good service, food was average
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Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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