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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Port Arthur, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2290 Highway 365 for the ultimate SONIC experience!
Customers frequently reported long wait times for their orders, with some waiting over 20 minutes for simple items.
Food Quality
While some customers enjoyed their meals, others experienced issues with cold or poorly prepared food, including melted shakes and incorrect orders.
Customer Service
Mixed feedback on staff interactions; some praised friendly service while others reported rude or inattentive employees.
Order Accuracy
Several reviews mentioned problems with incorrect or incomplete orders, leading to customer dissatisfaction.
SB
star bynum
Feb 23, 2026
1.0
Speakers at the stalls where we ordered are so loud they bout blew our eardrums out. Not coming back. Very inconvenient. Extremely inconvenient and annoying.
DH
Daylan Hopkins
Feb 8, 2026
3.0
It's alright. It's sonic, can't expect the food to be any better here than most other sonics. No need to be snobbish about the place. But I have yet to have a genuinely good employee customer interaction. Between Nederland to this one, FM 365's sonic has an underwhelming staff energy. Not a real complaint, I don't go to sonic for smiles and compliments, just an opinion that I feel more welcomed at Nederland's sonic. The only real gripe I got with the place is I usually have to wait quite a while to get my order, but it's more than likely the people in front of me rather than the staff.
MW
Melissa Wilson
Feb 4, 2026
3.0
Waited 20 minutes for some lukewarm mozzarella sticks
DJ
Daniel Jeans
Jan 14, 2026
5.0
Ordered online using the app, picked up and everything was perfect.
CN
Curtis Nash
Dec 19, 2025
3.0
It just needs a remodel. But fast, friendly service
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Certified March 01, 2026Yext Knowledge Graph
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