Business Details
About
Steak HouseAmerican RestaurantSeafood Restaurant
Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Port Arthur.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.3
1,887 reviews
5 stars
1,191
4 stars
375
3 stars
132
2 stars
81
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality varied significantly; while some servers received high praise for attentiveness and friendliness, others were reported as rude or inattentive.
Food Quality
Food quality was inconsistent; many customers enjoyed their meals, particularly steaks, while others reported issues with overcooked or poorly prepared dishes.
Atmosphere
The restaurant atmosphere was generally described as pleasant and cozy, although some customers experienced seating issues or felt neglected.
Management Response
Management received mixed feedback; some customers appreciated the attentiveness of managers, while others reported unprofessional behavior and poor handling of complaints.
Happy Hour Experience
Happy hour was well-received, with many customers enjoying the drink selection and service at the bar.
- BEBehind these Hazel eyesNov 15, 20252.0Good Lord the service was EXTREMELY SLOW. The order was called in. When I arrived approx 15 minutes later, I was told they were bagging it now. Great. NOPE!!!!! I waited 30 more minutes sitting near the damn bar. I asked 2 or 3 more people...because for sure does not take 30 minutes to bag up an order. Ridiculous. The manager saw me sitting there in the pick up waiting area and never said a word or offered to help. Will not be singing here or placing to go orders in the future.
- CSChris SwansonNov 13, 20251.0Tried to call in an order. I don’t understand how people can be so rude. I don’t work at Saltgrass. I don’t understand how things go. Maybe explain that to the paying customer instead of laughing with a rude remark.
- SMSavana MataNov 7, 20255.0Very well mannered servers, and Clarissa Sanchez made sure my family and I were well taken care of! Awesome manager! Amazing at touching tables, and checking up on customers to make sure they are given great customer service!
- CDCameron DeLeonNov 7, 20255.0I had an amazing experience at Saltgrass Port Arthur. The management, wait staff and food was awesome. The best part about eating out is when you go to a restaurant and the experience is great all the way around.
- ISIsabel SaldanaNov 2, 20251.0Nobody greeted us when we entered, when we finally got a table nobody gave us service for 15 minutes. We then just left. We were excited to try this saltgrass because we have never been but a complete disappointment.
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to accommodate your dining plans.
What are the regular dining hours for Saltgrass Steak House?
Saltgrass Steak House is open from 11:00 AM to 9:00 PM Monday through Thursday, 11:00 AM to 10:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Is delivery available at Saltgrass Steak House?
Yes, Saltgrass Steak House offers delivery services daily from 11:00 AM to 9:00 PM through their website.
Does Saltgrass Steak House offer a happy hour?
Saltgrass Steak House offers happy hour from 3:00 PM to 7:00 PM Monday through Friday. Happy hour is closed on Saturdays and Sundays.
What pickup and delivery services does Saltgrass Steak House provide?
Saltgrass Steak House provides in-store pickup, curbside pickup, and delivery services for your convenience.
What are some signature dishes at Saltgrass Steak House?
Signature dishes include Range Rattlers, Artichoke & Spinach Dip, Cowboy Ribeye, Salmon Oscar, BBQ Baby Back Ribs, and the famous Two-Fork Cheesecake.
What payment options are accepted at Saltgrass Steak House?
They accept American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
Is Saltgrass Steak House family friendly and accessible?
Yes, the restaurant welcomes families, offers a children's menu, has high chairs, wheelchair accessible entrance, seating, parking, and restrooms.
What nearby restaurants could I visit before or after dining at Saltgrass Steak House?
Nearby options include Pho Seoul Viet and KBBQ Restaurant for Korean BBQ, El Refu Tex Mex for Tex-Mex, and Cheddar's Scratch Kitchen for classic American dishes.
Are there hotels near Saltgrass Steak House for travelers?
Yes, nearby hotels include TownePlace Suites by Marriott Beaumont Port Arthur, Clarion Pointe, Super 8 Port Arthur Nederland Area, Comfort Inn & Suites, Hampton Inn & Suites Port Arthur, and Home2 Suites by Hilton Port Arthur.