McDonald's

3.3
1337 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8435 Memorial Blvd, Port Arthur, TX
77642, United States

Hours

Reviews

3.3
1,337 reviews
5 stars
457
4 stars
245
3 stars
208
2 stars
131
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold, stale, or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Staff Attitude

There were numerous complaints about unprofessional behavior from staff, including lack of acknowledgment and negative attitudes.
  • GC
    ghabby c
    5 days ago
    1.0
    This McDonald’s is great with breakfast and their cookie totes. However, everything else is trash every time that I go there I have to bring the food and ask for fresh food. I’ve complained on multiple different occasions about the food not being fresh especially the fries, but nothing never changes.
  • SE
    Scott Evans
    Jan 3, 2026
    1.0
    This place either needs employees that know what they’re doing or a better manager. One of the worst wait times of any McDs I’ve ever been too.
  • NA
    Natalia April
    Dec 24, 2025
    1.0
    made an online order line was ridiculously long when i got to the speaker they couldn’t make my order?? which was ALREADY paid for which i been checked in for?
  • RS
    r sulli
    Dec 16, 2025
    5.0
    The pricing was good. The workers at both windows were very friendly and helpful. The food was very good and hot. I was midly surprised
  • WC
    William Collins
    Dec 1, 2025
    2.0
    Shouldn’t be hard to get a value meal order right and in short time. Went in dire thru and was told to pull up it waiting space for my order. 15 min later had to go in and ask about it and no one had any idea there was an order that had not been delivered yet. Wasn’t even high volume time.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 8435 Memorial Blvd, Port Arthur?

McDonald's is open daily from 5:00 AM to midnight.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:00 AM to 10:30 PM.