Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,326 reviews
5 stars
455
4 stars
245
3 stars
206
2 stars
130
1 star
290
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Speed of Service
Customers frequently mentioned long wait times, especially for mobile orders and during busy hours.
Food Quality
While some reviews praised fresh and hot food, others complained about cold, stale, or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
- MZManny ZamoranoNov 11, 20251.0Guaranteed to mess up your order every time!
- AAAshley ArebalosOct 19, 20255.0So far this is the best McDonald's I've been too in a while. Today a young man made me the best frappe. Thank you so much!! I didn't get his name but he was so sweet. He was working the second window. Keep up the good work guys!! Yall are so appreciated!!
- JMJohnathan McCowanOct 9, 20252.0This location is usually great, but tonight’s experience was disappointing. I pulled up to the speaker to pick up my mobile order, and the team member said sharply, “What can I do for you?” Caught off guard, I said hello, thinking I might’ve misheard. She then replied, “Go ‘head,” in an extremely short tone. I gave her my order code, and she responded, “Pull to the window.” At the first window, I came face to face with the same individual, who was standing at the register eating from a cup and initially appeared to ignore me. When she finally opened the window, she said “Mobile order?”—again, in a curt tone—then handed me the receipt without acknowledgment. I understand this is a fast-paced environment, but basic professionalism doesn’t cost anything. I’m not suggesting team members shouldn’t eat or drink, but doing so in a customer-facing area while actively working is unacceptable—and in a food service setting, it’s also unsanitary.
- BWBROS GO wildOct 4, 20251.0Everytime I go into or order from this location they always seem to mess up or give me the wrong order entirely
- TLTrey LeeSep 29, 20251.0Slow and dont care about how long you sit in line to wait. Nothing but attitude from them
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 8435 Memorial Blvd, Port Arthur?
McDonald's is open daily from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 10:30 PM.
What times is the drive-thru service available?
The drive-thru is open daily from 5:00 AM to midnight.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What ordering options are available at this McDonald's?
You can order via the McDonald's App, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there nearby restaurants worth visiting along with McDonald's?
Nearby restaurants include Olive Garden Beaumont, Tx for Italian cuisine, Genghis Grill offering Mongolian food, and Wingstop for chicken specialties. You can enjoy a variety of dining experiences in the area.
What nearby stores might I visit after dining at McDonald's?
You can visit AT&T, Spectrum, Sprint Store, and Cricket Wireless Authorized Retailer for mobile phone needs, or shop at Walmart Pharmacy for pharmaceuticals and other items.
Are there medical facilities close to McDonald's on Memorial Blvd?
Yes, nearby medical facilities include CHRISTUS Trinity Clinic, Christ St Mary Minor Care, Texas MedClinic Urgent Care, Aspen Dental, and CenterWell Port Arthur.
Does this McDonald's location offer any special rewards or promotions?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.