H-E-B

4.4
982 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 3401 Gulfway Dr in Port Arthur, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
3401 Gulfway Dr, Port Arthur, TX
77642, United States

Hours

Reviews

4.4
982 reviews
5 stars
611
4 stars
224
3 stars
87
2 stars
23
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on cashier interactions; some customers reported rude behavior while others praised friendly and helpful staff.

Store Cleanliness

Generally positive remarks about the cleanliness of the store, with some customers appreciating the tidy environment.

Product Quality

Concerns raised about the quality of certain products, particularly meat and produce, with reports of expired items and poor presentation.

Pricing

Customers noted that prices are reasonable and competitive, although some expressed surprise at higher prices compared to other locations.

Store Layout

The store is appreciated for its organization and ease of navigation, though some customers mentioned it being smaller than other locations.
  • FW
    Frederick Williams
    6 days ago
    4.0
    Professional and Peaceful.
  • AP
    Allan Pacheco
    Nov 14, 2025
    5.0
    Mucha variedades
  • DM
    Denise M
    Nov 12, 2025
    5.0
    I love my curb service at HEB. I've had a few issues, but all in all good.
  • TR
    Tammy Royce
    Oct 23, 2025
    3.0
    Cashiers are rude well 90% are They don't acknowledge you so you say hello to them and they still say nothing just hand you a receipt and move on to the next person
  • PW
    pat wilson
    Oct 15, 2025
    5.0
    Great store

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.