Location.com logo
Brand Certified

H-E-B

4.6
(3281 reviews)

Business Details

(409) 722-1369
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 4800 B Hwy 365 in Port Arthur, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
4800 B Hwy 365, Port Arthur, TX
77642, United States

Hours

Reviews

4.6
3,281 reviews
5 stars
2,372
4 stars
611
3 stars
154
2 stars
51
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly staff, others report rude interactions and poor service during curbside pickup.

Product Quality

Customers appreciate the variety and quality of products, especially fresh produce and bakery items, but there are complaints about inconsistent quality in curbside orders.

Store Cleanliness

The store is generally reported as clean and well-stocked, although some customers noted issues with bathroom cleanliness.

Crowded Environment

Many reviews mention that the store is often crowded, making shopping and parking challenging.

Curbside Pickup Issues

Several customers expressed dissatisfaction with the curbside pickup service, citing missing items and poor quality of selected products.
  • DD
    Dustin
    6 days ago
    5.0
    One of my favorite places to shop. The customer service department is great and quick and helpful. Everyone I came in contact with was very polite and help.
  • MM
    MGB
    Feb 26, 2026
    5.0
    Me encanta todo lo que ofrecen, alimento medicinas y unas flores bellas etc
  • AA
    Ailyn Albor
    Feb 17, 2026
    1.0
    Don’t try to buy makeup here, they will not allow exchanges if you’re trying to find your shade match
  • TM
    Tiffany Melancon
    Feb 15, 2026
    5.0
    This HEB location is always clean, well stocked, and the customer service is always excellent.
  • IM
    Imran Mak
    Feb 5, 2026
    1.0
    Heb really must not be paying their employees. I had a rude employee harassing me for no reason. And as she was doing so I could see an employee in the blue laughing. Great customer service.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: