H-E-B

4.6
3243 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 4800 B Hwy 365 in Port Arthur, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
4800 B Hwy 365, Port Arthur, TX
77642, United States

Hours

Reviews

4.6
3,243 reviews
5 stars
2,341
4 stars
609
3 stars
152
2 stars
51
1 star
90

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the wide selection of products, including fresh produce, sushi, and specialty items.

Customer Service

Feedback on staff is mixed; while many praise helpfulness, some report unprofessional behavior and lack of assistance.

Curbside Experience

Curbside pickup is popular but has received complaints about missing items and poor quality of selected products.

Cleanliness

The store is generally noted for being clean and well-organized, though some customers reported issues with bathroom cleanliness.

Parking Issues

Parking is frequently mentioned as a problem, with many customers finding it difficult to find spaces due to high traffic.
  • ST
    Shehzad Barkat Tejani
    4 days ago
    5.0
    Just met Alfredo in the sea food section- i got late and he had closed but went back and got me what I needed quickly and with a smile. Thank you! Great team Great service
  • SS
    Stephen Strickland
    Nov 17, 2025
    5.0
    This store does not rotate their products. I know this because I use to work here. Never grab anything from the far back because God knows how long that one product has been there. That’s probably why your food is growing mildew or you grabbed an expired product. Be careful and make sure to check the expiration date before you buy it.
  • AH
    Ashleigh H
    Nov 12, 2025
    1.0
    They stole money off of my debit card and then blamed corporate because they know corporate doesn't answer the phone. Lucia and the rest of them in Curbside/ Delivery! Do NOT trust these people, check your card transactions, it'll be small amounts $5-10, but it'll add up!!!
  • JB
    JUDE BAGGETT
    Nov 7, 2025
    1.0
    I freaking hate this place they cant even deliver some groceries to my mother that just had breast surgery and can barely do anything, UNACCEPTABLE I WILL NEVER shop here again, I really used to love this place. HORRIBLE job, get better employees!!!!! also some kid was yelling "67" super loud over and over again. he also kept throwing MANGOS at people and one hit my grandma, and she went to the hospital.
  • CT
    chuck taylor
    Nov 3, 2025
    4.0
    Out of the 3pack romaine lettuce again. I say it again. You know what sells the most-just buy/stock more of that product.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.