Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 4800 B Hwy 365 in Port Arthur, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
3,260 reviews
5 stars
2,353
4 stars
612
3 stars
154
2 stars
51
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised friendly staff, others reported rude or inattentive service, particularly in the seafood and bakery sections.
Curbside Issues
Several customers expressed dissatisfaction with curbside pickup, citing missing items, poor quality of produce, and overall decline in service.
Store Cleanliness
The store is generally noted for being clean and well-stocked, although some reviews mentioned issues with bathroom cleanliness.
Product Quality
While many customers appreciate the variety and quality of products, there are complaints about specific items like baked goods and produce being subpar.
Crowded Environment
The store is frequently described as crowded, making shopping and parking challenging for customers.
- JVjason vanJan 5, 20263.0Great products, some rude employees. They act like they aren't being paid or something? HEB are you paying your employees?
- MMMelodyDec 5, 20253.0Had ordered a large amount of groceries on line in H‑E‑B app. I sent my husband to pick them up because I had a knee procedure done the previous day. When he got home, all he had was 3 little bags Whoever prepared or brought out the order failed to deliver 15 of my items. I called number listed for help and lady I spoke to. was helpful but they had to contact you to get pickup time set up. This was another 20 to 30 minute trip for us. I usually have pretty good service but this was a major oversight on your end. Perhaps when an order is this wrong, you could send someone to deliver it to our home. Stockers and carry outs for delivery should be instructed to check order before bringing it to the car
- KDKaren DowdenDec 3, 20255.0Love this store. Always clean, smells good .I like getting my meat here,and my produce
- LBLucille BiebelNov 27, 20255.0I love this sushi. Cheap, consistent and perfect on a busy day.
- LKLexia KnowlesNov 23, 20254.0The glazed croissant donuts have burnt lately :( way overcooked . But when they’re cooked right they’re delicious
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours of H-E-B Mid County in Port Arthur?
H-E-B Mid County in Port Arthur is open every day from 6:00 AM to 11:00 PM.
Where is H-E-B Mid County located?
The store is located at 4800 B Hwy 365, Port Arthur, TX 77642, USA.
Does H-E-B Mid County offer grocery pickup and delivery services?
Yes, H-E-B Mid County offers curbside pickup, delivery, and same day delivery services for groceries.
What types of products can I find at H-E-B Mid County?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
What payment methods are accepted at H-E-B Mid County?
H-E-B Mid County accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B Mid County have wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking.
What is the best way to keep updated on weekly deals and specials at H-E-B Mid County?
You can find weekly deals and specials on the H-E-B website's weekly ads page: https://www.heb.com/weekly-ads/weekly-deals/589
Are there any pharmacies near H-E-B Mid County?
Yes, there is an H-E-B Pharmacy located nearby, making it convenient to pick up prescriptions after grocery shopping.
Where can I find ATM services near H-E-B Mid County?
There are ATMs nearby including the HEB ATM and Coinme, offering convenient access to cash and currency exchange.
What nearby food and retail options exist around H-E-B Mid County?
Nearby, you can visit the Redbox rental kiosk for movies or the midcountyblooms shop which offers flowers and groceries, perfect for picking up gifts or fresh goods before or after your grocery trip.