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Domino's Pizza

3.9
(360 reviews)

Business Details

2401 Memorial Blvd, Port Arthur, TX
77640, United States
(409) 983-7771
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Port Arthur? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2401 Memorial Blvd .

Location

Domino's Pizza
2401 Memorial Blvd, Port Arthur, TX
77640, United States

Hours

Reviews

3.9
360 reviews
5 stars
198
4 stars
64
3 stars
28
2 stars
18
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, including being hung up on and unprofessional staff interactions.

Food Quality

While some customers praised the pizza for being delicious and well-made, others complained about cold, soggy, or incorrectly prepared food.

Delivery Problems

Several reviews highlighted issues with delivery, including late arrivals, orders not being delivered at all, and drivers not following through.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others vowed not to return due to repeated issues.
  • SL
    Sharon Lee
    5 days ago
    1.0
    Order a pizza last night about thirty minutes later had to go to ER
  • TT
    Texas_mike
    Feb 26, 2026
    4.0
    Food was good service great especially this yound lady I think her name was Jenette. A+
  • MT
    Matthew Teague
    Jan 28, 2026
    5.0
    I just like pizza. It's the best. Dominos always has some deal. Their sauce is great.
  • AP
    Alicia P
    Jan 22, 2026
    1.0
    So sad and dissatisfied ordered numerous times. Driver said car to low He couldn't come in Second and and final time order was cold and took 2 hours to come With numerous excuses. Will not order from this location again
  • JM
    Johnathan McCowan
    Jan 20, 2026
    2.0
    This Domino’s experience was unacceptable. A group of friends and I placed an order for delivery. After nearly two hours, I called to check on the order and was met with a voicemail stating that the store was closed. I then contacted the call center to seek assistance, but was routed back to the store, where I again received the same closed voicemail. I decided to drive to the location, which was in fact open, with staff inside actively preparing orders. It took approximately five minutes for a team member to greet and assist me, which I initially attributed to them being busy. Once the order was located, the team member explained that it had been passed over by drivers and was still sitting on the heat rack. I was offered a refund, but was told that two of the four wing items we ordered could not be provided because management did not permit it. This was confusing, as the missing items could not be resold and would ultimately become waste. I informed my friends of the situation, and we agreed this was not a sufficient resolution. When I attempted to further address the issue, another team member intervened and was unprofessional throughout the interaction, displaying a short and dismissive attitude. She eventually walked away, and the original team member returned to continue assisting me. During that conversation, the second team member made comments in the background such as, “I don’t see what the problem is,” “we’re busy,” and “yes, I’m talking about you.” She also stated that she had just gotten out of jail, implying a willingness to engage in a physical altercation. At no point did I raise my voice or attempt to escalate the situation, yet she continued to raise her voice and speak in a hostile manner. Nothing about this experience was acceptable. My order being overlooked, being offered a refund I did not request while still not receiving my complete order, and a team member making threats all fall far below any reasonable customer service standard. I plan to contact the general manager in the morning. I would hope upper management agrees this experience does not align with the company’s expected customer standards. If no action is taken after this report, it would indicate a lack of concern from management, which is deeply troubling. Upon inspection of the food, we discovered that one of the items was overcooked, none of the sauces or condiments we requested were included, and due to the length of time the order sat, the entire order was cold.

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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