Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Port Arthur is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
629 reviews
5 stars
337
4 stars
132
3 stars
72
2 stars
29
1 star
59
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were multiple reports of unsanitary conditions, including finding foreign objects in meals and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, with staff being described as rude, rushed, and inattentive to customer requests.
Cleanliness
The dining area was frequently noted as dirty, with many customers expressing dissatisfaction over unclean tables and overall restaurant hygiene.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Value for Money
Many customers felt that the prices were too high for the quality and portion sizes received, leading to a perception of poor value.
RR
Ro
Feb 23, 2026
5.0
Fast! In and out in a blur. Food is always hot fresh and surprisingly to me very delicious!
JC
Joe Cortez
Feb 13, 2026
4.0
Neat and efficient women working there are friendly,best tacos in Texas imo 😋
MG
Michael Gooch
Jan 21, 2026
1.0
Avoid this chain.
CL
Christile Lejunie
Jan 20, 2026
3.0
Dirty tables food its very warm is good however not hot enough on the burner or something
MV
magdalena vick
Jan 9, 2026
1.0
Rude people, rush you through everything, have an attitude if u ask for extra of something. Just overall rude 👎forgot my chips too because they too busy on their phones and flirting 🙄 learn some manners yall
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Certified March 01, 2026Yext Knowledge Graph
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