Wingstop

3.7
579 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Plano Custer. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2929 Custer Rd, Plano, TX
75075, United States

Hours

Reviews

3.7
579 reviews
5 stars
306
4 stars
78
3 stars
55
2 stars
23
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and attentive service from staff members like Emma and Emily, there were also significant complaints about poor service and rude behavior from some employees.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and delicious wings, while others reported issues with overcooked, bland, or improperly prepared items.

Order Accuracy

Several reviews highlighted problems with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Cleanliness and Atmosphere

The restaurant was generally noted for being clean and having a pleasant atmosphere, although some customers experienced issues with the cleanliness of specific areas.

Service Speed

Customers experienced inconsistent service speed, with some reporting quick service while others faced long wait times for their orders.
  • JS
    jurney sereno
    Dec 24, 2025
    5.0
    Emma does an amazing job there I come every Tuesday after I play magic the gathering and she does great job taking care of me and my friends
  • RM
    ROSA MARIA MENDEZ
    Dec 8, 2025
    5.0
    AMAZING SERVICE, DELICIOUS WINGS ect, EMMA GREAT SERVICE 👍 AND DELICIOUS 😋
  • EL
    eIP Law
    Dec 6, 2025
    1.0
    The customer service at this location is so poor, it is amazing they are still in business. Totally pathetic.
  • JS
    Jordin Sereno
    Dec 2, 2025
    5.0
    Props to the people working this shift, everything is hot and delicious and they hooked me up on my wings and fries.
  • RS
    Rachel Sandlin
    Nov 26, 2025
    1.0
    The food wasnt fresh, it was over cooked and everything was over seasoned. I ordered a 24 piece which was supposed to be all flats didnt get them got mostly drums, the lady that picked up the phone said i couldnt replace the chicken to get all flats because i had already left the store word of advice check your food before you leave. It was honestly almost inedible, my kids refused to eat the wings due to it being so dry and over seasoned..... i will not be coming back to this location again and nothing would change my mind!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.