When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Plano Custer. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers praised the friendly and attentive service from staff members like Emma and Emily, there were also significant complaints about poor service and rude behavior from some employees.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and delicious wings, while others reported issues with overcooked, bland, or improperly prepared items.
Order Accuracy
Several reviews highlighted problems with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness and Atmosphere
The restaurant was generally noted for being clean and having a pleasant atmosphere, although some customers experienced issues with the cleanliness of specific areas.
Service Speed
Customers experienced inconsistent service speed, with some reporting quick service while others faced long wait times for their orders.
JS
jurney sereno
Dec 24, 2025
5.0
Emma does an amazing job there I come every Tuesday after I play magic the gathering and she does great job taking care of me and my friends
RM
ROSA MARIA MENDEZ
Dec 8, 2025
5.0
AMAZING SERVICE, DELICIOUS WINGS ect, EMMA GREAT SERVICE 👍 AND DELICIOUS 😋
EL
eIP Law
Dec 6, 2025
1.0
The customer service at this location is so poor, it is amazing they are still in business. Totally pathetic.
JS
Jordin Sereno
Dec 2, 2025
5.0
Props to the people working this shift, everything is hot and delicious and they hooked me up on my wings and fries.
RS
Rachel Sandlin
Nov 26, 2025
1.0
The food wasnt fresh, it was over cooked and everything was over seasoned. I ordered a 24 piece which was supposed to be all flats didnt get them got mostly drums, the lady that picked up the phone said i couldnt replace the chicken to get all flats because i had already left the store word of advice check your food before you leave. It was honestly almost inedible, my kids refused to eat the wings due to it being so dry and over seasoned..... i will not be coming back to this location again and nothing would change my mind!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Plano Custer specialize in?
Wingstop Plano Custer specializes in classic and boneless chicken wings with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Plano Custer?
Wingstop Plano Custer is open daily from 10:30 AM to midnight for dine-in, pickup, and delivery services.
Does Wingstop Plano Custer offer delivery and carryout options?
Yes, Wingstop Plano Custer offers online ordering for delivery, carryout, same-day delivery, and no-contact delivery.
Is there a drive-through service at Wingstop Plano Custer?
No, Wingstop Plano Custer does not offer a drive-through service as it is closed on all days for drive-through hours.
What payment methods does Wingstop Plano Custer accept?
They accept major credit cards including American Express, Discover, MasterCard, and Visa.
Where is Wingstop Plano Custer located?
Wingstop Plano Custer is located at 2929 Custer Rd, Plano, TX 75075, United States.
How can I order from Wingstop Plano Custer on my smartphone?
You can order via the Wingstop app available on the Apple App Store and Google Play Store, or order online through their website.
Are there any popular restaurants near Wingstop Plano Custer?
Yes, nearby popular restaurants include Mama's Pizza, Scotty P's (burgers and American food), Burnt BBQ & Tacos (barbecue and Mexican food), and Wild Mirchi Indian Grill.
What other services or shops can I find near Wingstop Plano Custer?
Nearby you can find beauty salons like Luxury Pier Salon and Wow Brows Threading Salon, pet stores such as Pet Supplies Plus and WOOF...cool stuff for dogs, and an art supply store called Asel Art Supply.
Can I combine a visit to Wingstop Plano Custer with nearby activities?
Yes, after enjoying wings at Wingstop, consider visiting Custer Park Shopping Center for shopping or relaxing at A Foot Spa for a beauty and spa experience nearby.