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Wingstop

3.7
(652 reviews)

Business Details

2100 14th St Ste 119, Plano, TX
75074, United States
(972) 633-2525
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Plano 14th. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2100 14th St Ste 119, Plano, TX
75074, United States

Hours

Reviews

3.7
652 reviews
5 stars
312
4 stars
132
3 stars
48
2 stars
35
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Mixed reviews on food quality; some praised the wings while others complained about undercooked or poorly seasoned items.

Customer Experience

Several customers expressed dissatisfaction with the overall experience, citing unprofessional behavior from staff and lack of accountability for mistakes.

Cleanliness Concerns

Some reviews mentioned unsanitary conditions in the restaurant, including improper food handling.
  • IK
    Imtiyaz Khan
    Feb 18, 2026
    1.0
    I recently moved to Texas and this was my first time trying to order from this Wingstop location. At the beginning of the call, I clearly informed the employee that I am new and that I follow halal dietary requirements, so I needed to confirm whether the chicken is halal before placing an order. The first two times I asked, his voice was breaking up and I couldn’t understand his response. When I asked a third time, he paused and then very quietly said “no.” The hesitation and unclear communication made me question whether I was receiving accurate information. What makes this more concerning is that I checked the reviews for this location afterward and noticed many customers mentioning poor customer service. While I see that management responds to reviews, I’m not sure whether meaningful action is actually being taken. I have already confirmed with other Wingstop locations — including one in Allen and another on Custer Road in Plano — that they serve halal chicken. This location is the closest to me, so I was really hoping for clear and professional communication. As a first-time customer, trust matters. Based on this experience and the reviews I’ve read, I’m honestly unsure whether I will order from this location in the future. If this kind of response continues, I would hesitate to recommend this location to others. I hope management takes these concerns seriously and ensures better communication and service moving forward.
  • DV
    Dumar Valbuena
    Feb 14, 2026
    1.0
    La comida exageran con la sal las empleadas tratan mal al cliente y se tardan mucho para atender
  • MR
    Madison Reynolds
    Feb 9, 2026
    1.0
    Don’t support this business . Customer service is the the absolute worst at this location
  • SH
    Sheily Herrera
    Jan 17, 2026
    1.0
    Mal servicio hice mi pedido y me hacía falta en el combo familiar llamé y me cortaron la llamada cuando llegue ala tienda a reclamar me hablaron en inglés y todos ahí hablan español y el superior hablándome en inglés sabiendo español ya que no se el inglés
  • JR
    Jayson Ramirez
    Jan 9, 2026
    1.0
    Estuve con 50 minutos esperando la co.ida

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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