Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Plano E Spring Creek Pkwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.4
111 reviews
5 stars
56
4 stars
10
3 stars
3
2 stars
4
1 star
38
- FBFreddie BoyDec 20, 20251.0I tried here a few times back when they first opened and it was never good. I waited a couple years and tried again, this time twice. The customer service is awful and so is the food. I’d much rather drive a few extra miles like I’ve been doing just to get Wingstop when this one is only about a mile away
- TSTaylor SnowNov 6, 20255.0Emmanuel and Olivia had the best customer service ever!!! I keep coming back to this one just to have a pleasant experience!!! These two deserve a raise!!
- SSSumair SunnyNov 6, 20251.0While Wingstop is one of my favorite wings restaurants, today i noticed the utter lack of food handling hygene. The person assembling my sandwich had no gloves on, touched some of the pickles by hand to put it in the sandwich. No mask on, and yawns with their mouth wide open just above my food. There needs to be some action taken here by corporate. If you want to hire just about anyone, that's fine, but at the very least give them a crash course in food hygene and basic standards of operation.
- DGDeAndre GastonOct 1, 20251.0I really didn’t want to do this because I don’t like being negative but I feel like a should shed some light on the situation. I ordered online from this wingstop and they have been awesome In the past. I checked my order in the car and thought they forgot my celery and I also forgot to order myself a large ranch. When I went back in it was a Hispanic customer in front of me and the cashier was super friendly with him but when I made it to the counter his smile went away. I told him I think they forgot my celery and I wanted to order a large ranch. He turned around and asked the lady that made the order about the celery. I’m kind of rusty on my spanish but it seemed like they made a big deal about it. He told me it was on the side ( and he was right) my honest mistake. He went back and got my large ranch and he put it in a bag. Usually they ask me if I need one and I always say no but I felt like his energy was off so I just let him put in a bag anyway. When I made it home I pulled a large ranch out the fridge that I had purchased previously to use first. When I went into the bag to put the Large ranch I just purchased in the fridge I thought it had spilled but when I took a closer look the container actually was punctured. Half of the large ranch was at the bottom of the bag. Like I said I don’t like being negative and I didn’t want to say anything but something told me to look at the reviews on this establishment and it was another customer that said she had been treated rudely by a guy named Luis. Now I don’t know whats the name of the cashier this evening but I’m guessing his name is Luis because that person that made that review previously was a black women and I am black also. He was super friendly with the Hispanic guy before me but It seems like he’s treating people badly based on there race and as a former restaurant manager that is totally unacceptable!
- ASAsha StarlingSep 19, 20251.0Came here to order for my family tonight. The host at the front named Luis who stated he was the Manager was extremely rude & dismissive. He seemed to be agitated that I was reading an order off my phone & he rushed through trying to even hear what I was ordering. I ended up having to repeat my order twice I'm guessing because he was frustrated that I didn't say the number of wings correctly that was shown on the menu. I did advise him that I don't eat Wingstop like that so I'm literally reading what other people typed. He made a remark that said "can we just get the first order right first" and it made me not want to continue with the order in all honesty. Because I've been in customer service so many years when I encounter somebody especially at the front of the store not in the best mood or even friendly its dampening on me wanting to return back to that location. This was my first time here and it just was a bad experience. I did tell him that I think he should work on his customer service a little bit because the way I was treated was rude and all he said was, "well I'm busy" and made a rushing gesture with his hands to go to the next customer. Coaching whether he is the Manager or not could be rendered so the next person doesn't have to go through what I did. Even though I didn't have the best day today I still treat people with respect.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop on weekdays?
Wingstop is open every weekday from 10:30 AM to midnight (00:00).
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is the drive-thru service available at Wingstop?
No, the drive-thru service is closed every day of the week.
How can I order Wingstop's menu online?
You can order from Wingstop's menu online at https://www.wingstop.com/location/wingstop-2255-plano-tx-75074/menu.
What payment methods does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa cards.
Where is Wingstop located?
Wingstop is located at 1201 E Spring Creek Pkwy, Suite C-120, Plano, TX 75074, USA.
What are some nearby restaurants where I can eat after visiting Wingstop?
Nearby restaurants include Five Guys, Panda Express, Subway, and Great Harvest Bread Co., offering various dining options such as burgers, Chinese cuisine, sandwiches, and bakery goods.
Are there any nearby health or wellness places close to Wingstop?
Yes, nearby health and wellness places include Sculpted MD Plano and Massage Envy for beauty and massage services, as well as HercSupps for vitamins and supplements.
Can I visit nearby stores for mobile phone needs when at Wingstop?
Yes, there are several mobile phone stores close by, including Verizon Authorized Retailer - Express Store, Asurion Tech Repair & Solutions, and uBreakiFix by Asurion, providing phone sales and repair services.
Are there options for dessert or coffee near Wingstop?
Yes, nearby places for desserts and coffee include Butterfly Cakery for cupcakes and sweets, and Starbucks for coffee and smoothies.