Whataburger

3.8
693 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
3355 E President George Bush, Plano, TX
75074, United States

Hours

Reviews

3.8
693 reviews
5 stars
412
4 stars
66
3 stars
39
2 stars
43
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the friendly and attentive service, with specific mentions of staff members like Nene, Tristan, and Maurice for their exceptional customer care.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, noting that it is well-maintained and updated.

Order Accuracy

There were several complaints about incorrect orders and missing items, indicating inconsistency in order accuracy.

Wait Times

Customers expressed frustration with long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.

Food Quality

While many enjoyed the food, there were mixed reviews regarding food preparation and freshness, with some customers reporting issues with food quality.
  • RJ
    Rebecca Jones
    Jan 4, 2026
    1.0
    We live close by this Whataburger and have given this so many tries, but are constantly disappointed with the long wait times and incorrect orders handed over. How difficult can it be to get things right and manage a team well? Maybe they need to learn a few things from the management over at Chick-fil-a…c’mon, folks! Get it together, already!
  • IB
    Iaras Belen
    Jan 4, 2026
    2.0
    Breakfast: super salty eggs, hashbrowns taste like old oil, and coffee tastes off. I wish I would’ve eaten in so I could ask for new eggs and hashbrowns
  • MC
    Ms. Caballero
    Jan 3, 2026
    5.0
    This Whataburger is consistently one of the best locations I’ve visited. The restaurant is clean, the service is fast and friendly, and the food is always fresh and made right. You can tell the manager really cares about both the team and the customers—everything runs smoothly and the atmosphere is welcoming. It’s clear there’s strong leadership here, and it makes a big difference. Highly recommend this location.
  • LT
    Lana Tran
    Dec 27, 2025
    1.0
    The customer service is very bad. I went here on Friday Dec 26 around 1pm and ordered 2 combos and a fish sandwich, after I left I realized they did not have the fish sandwich in the bag. I came back and told them, they went to the kitchen, got the sandwich and handed it to me without saying a word sorry or thank you just like I was begging for a sandwich. Seems like they messed up their orders all the time that’s why they don’t have courtesy behavior anymore.
  • DM
    Derek Magdaleno
    Dec 22, 2025
    2.0
    Every time I come to this location it’s a 30 min- 1hour wait… The kitchen always has some type of drama going on… The best thing about this location is Tristen. He stayed cool, calm, and collected with 2 lines of cars backed up. If it wasn’t for his good service I would have just left… Not coming back until they get this mess sorted out.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Plano, TX?

Whataburger in Plano, TX is open 24 hours a day, 7 days a week.

Does Whataburger offer breakfast, lunch, and dinner?

Yes, Whataburger serves breakfast, lunch, and dinner at this location.