Whataburger

4.0
2577 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
433 COIT RD, PLANO, TX
75075, United States

Hours

Reviews

4.1
2,553 reviews
5 stars
1,379
4 stars
588
3 stars
237
2 stars
101
1 star
248

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff praised for professionalism and friendliness, while others faced complaints about rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; while many customers enjoyed fresh and delicious meals, others reported issues with cold or burnt food.

Order Accuracy

Frequent complaints about incorrect orders and long wait times, particularly in the drive-thru.

Cleanliness

Generally positive feedback regarding the cleanliness of the restaurant, including bathrooms.

Overall Experience

Varied experiences; some customers had great visits while others expressed frustration with service and food quality.
  • TF
    Tiesha Fisher
    Nov 16, 2025
    5.0
    Food was nice and fresh and the service was great
  • DB
    Dave Branstiter
    Nov 14, 2025
    3.0
    Don't know what all the hype is but it was just ok in my book.
  • SW
    Sarai W
    Nov 2, 2025
    1.0
    Bill (night manager on Nov 1st) is completely unprofessional. Was cursing and threatening customers. Very alarming and disturbing. This was the worst “customer service” (if you can even call it that) I ever witnessed. After witnessing this appalling and threatening behavior, I ended up leaving and going to a different Whataburger.
  • LH
    Lupita Heredia
    Oct 28, 2025
    4.0
    Me gustan las hamburguesas 🍔 🤤 de aki tienen mucha variedad la preparan como la pides muy bueno👍
  • JV
    Johnathon Valis
    Oct 15, 2025
    1.0
    Holy hell, this has got to be the worst experience I have ever had at a Whataburger! The person at the window not even 45 minutes ago seemed intoxicated, they refused to make an order that I have had made multiple times at many other locations, a patty melt with a spicy chicken patty added to the sandwich. I'm astonished that the team at this location allows this kind of operation to go on and I will be contacting further to make sure this is dealt with fully and swiftly.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 433 COIT RD, Plano, TX?

Whataburger is open 24 hours a day, seven days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.