Wendy's

3.7
942 reviews

About

Fast Food Restaurant
At Wendy’s in Plano, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Plano, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6108 West Park Blvd, Plano, TX
75093, United States

Hours

Reviews

3.7
942 reviews
5 stars
403
4 stars
217
3 stars
138
2 stars
51
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and rude staff, with many experiences highlighting a lack of attentiveness and professionalism.

Food Quality

While some customers praised the food for being hot and fresh, many others complained about receiving cold, incorrect, or poorly prepared meals.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and missing items, indicating a consistent problem with order accuracy.

Customer Experience

Overall customer experiences varied widely, with some praising friendly staff and good service, while others expressed frustration over negative interactions.
  • AT
    Ariel Thompson
    Nov 11, 2025
    1.0
    Bad experience, rude workers.
  • LL
    Lily Luu
    Oct 28, 2025
    5.0
    Amazing customer service! They were very kind, prompt, and made sure I was taken care of to the highest standard. Luis remembered my name and he asked to make sure if I needed any alterations to my coffee. Over and beyond!
  • RS
    Ricardo Sanchez
    Oct 6, 2025
    2.0
    Slow service always
  • AS
    Ameen Shawwa
    Sep 30, 2025
    3.0
    The food at this Wendy's location usually, if not always, comes out hot and ready, which is fantastic. Whether you order in-store or through DoorDash, the food arrives in great condition. For DoorDash, I'd give it a solid five out of five for always delivering hot and ready meals. However, dining inside the store is a different story. While it is clean, the inside doesn't smell so good, which can be quite annoying. As for the staff, it's a 50-50 experience. Sometimes they are the coolest and best people you can talk to, but other times they are the moodiest and least interested in doing their job. It's frustrating when someone is visibly upset just taking your order. Overall, this place is cool and solid if you're eating here or using the drive-through. But if you're dining inside, it's a three out of five experience.
  • TD
    Tristan Draxler
    Sep 8, 2025
    5.0
    Not perfect but staff is nice, Every time I order through the app, everything is hot and fresh, Sometimes I’ve come here and had some issues, but they always help resolve whatever is going on.

Frequently Asked Questions About Wendy's

Is Park-Tollway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.