Wendy's

3.7
943 reviews

About

Fast Food RestaurantWendy's
At Wendy’s in Plano, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Plano, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6108 West Park Blvd, Plano, TX
75093, United States

Hours

Reviews

3.7
943 reviews
5 stars
403
4 stars
217
3 stars
137
2 stars
51
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with many reports of rude or inattentive employees, but some customers also praised friendly and attentive service.

Food Quality

Numerous complaints about food being cold, incorrect orders, or unsanitary conditions, with a few positive mentions of hot and fresh meals.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, with some experiences involving long waits and order mix-ups.

Cleanliness

While some customers appreciated the cleanliness of the dining area, others reported unsanitary conditions and a lack of maintenance.
  • JP
    Julie Powell
    Nov 22, 2025
    1.0
    I used to eat here once a week but it's so expensive and you get very little food now. I have also had strange stuff in my food. I don't trust this place anymore. Gross!!
  • AT
    Ariel Thompson
    Nov 11, 2025
    1.0
    Bad experience, rude workers.
  • LL
    Lily Luu
    Oct 28, 2025
    5.0
    Amazing customer service! They were very kind, prompt, and made sure I was taken care of to the highest standard. Luis remembered my name and he asked to make sure if I needed any alterations to my coffee. Over and beyond!
  • RS
    Ricardo Sanchez
    Oct 6, 2025
    2.0
    Slow service always
  • AS
    Ameen Shawwa
    Sep 30, 2025
    3.0
    The food at this Wendy's location usually, if not always, comes out hot and ready, which is fantastic. Whether you order in-store or through DoorDash, the food arrives in great condition. For DoorDash, I'd give it a solid five out of five for always delivering hot and ready meals. However, dining inside the store is a different story. While it is clean, the inside doesn't smell so good, which can be quite annoying. As for the staff, it's a 50-50 experience. Sometimes they are the coolest and best people you can talk to, but other times they are the moodiest and least interested in doing their job. It's frustrating when someone is visibly upset just taking your order. Overall, this place is cool and solid if you're eating here or using the drive-through. But if you're dining inside, it's a three out of five experience.

Frequently Asked Questions About Wendy's

Is Park-Tollway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Plano, TX?

The drive-thru at Wendy's in Plano, TX is open daily from 6:30 AM to midnight.