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Wendy's

3.5
(821 reviews)

Business Details

(972) 468-1756

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Plano, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Plano, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
709 W Spring Creek Pkwy, Plano, TX
75023, United States

Hours

Reviews

3.5
821 reviews
5 stars
296
4 stars
175
3 stars
119
2 stars
66
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly service while others report rudeness and lack of attention.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail, leading to frustration.

Food Quality

Numerous reviews mention cold, stale, or poorly prepared food, contributing to dissatisfaction with the dining experience.

Cleanliness and Maintenance

Several customers noted that the restaurant appeared dirty and poorly maintained, with issues like broken equipment and unsanitary conditions.

Management Issues

Reviews suggest problems with management, including poor decision-making, lack of organization, and failure to address customer complaints effectively.
  • TS
    Taylor Snow
    Feb 12, 2026
    5.0
    Josephina is so polite you can tell she really cares about her guests!! I will always come back to this location. Thank you so much
  • DT
    Dallas Texas
    Feb 5, 2026
    1.0
    25 cents extra for sauces. GUESS WHERE I'M NOT EATING ANYMORE LOLOLOLOLOL
  • CR
    Chase Ried
    Jan 23, 2026
    1.0
    The only time I went here I ordered a 10 piece and a burger combo and they didn’t even give me the burger😭😭😭 I paid like 18 bucks for a ten piece
  • YG
    Yair Perez (GamerJay170)
    Jan 18, 2026
    5.0
    I love this Wendy's, I always dine in after school here and my order has always been done right even during rush. The staff here always make sure to give you attention even in the middle of the rush. So far this has been my favorite wendy's to go to as 2026 ❤️
  • DW
    Drake Wolters
    Jan 18, 2026
    1.0
    Guy working the drive thru window doesn't seem to listen or pay attention when taking a order. Messed up a biggie deal and a biggie bag. Asked for the double stack and 2 Jr bacon burgers. Didn't get either of those. Asked for unsweetened tea and received sweet tea instead. Over all this location lacks in service.

Frequently Asked Questions About Wendy's

Is Spring Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Plano, TX?

The drive-through at Wendy's in Plano, TX is open from 6:30 AM to midnight Monday through Thursday, 6:30 AM to 1:00 AM on Friday and Saturday, and 8:00 AM to midnight on Sunday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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