At Wendy’s in Plano, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Plano, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly service while others report rudeness and lack of attention.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to detail, leading to frustration.
Food Quality
Numerous reviews mention cold, stale, or poorly prepared food, contributing to dissatisfaction with the dining experience.
Cleanliness and Maintenance
Several customers noted that the restaurant appeared dirty and poorly maintained, with issues like broken equipment and unsanitary conditions.
Management Issues
Reviews suggest problems with management, including poor decision-making, lack of organization, and failure to address customer complaints effectively.
TS
Taylor Snow
Feb 12, 2026
5.0
Josephina is so polite you can tell she really cares about her guests!! I will always come back to this location. Thank you so much
DT
Dallas Texas
Feb 5, 2026
1.0
25 cents extra for sauces. GUESS WHERE I'M NOT EATING ANYMORE LOLOLOLOLOL
CR
Chase Ried
Jan 23, 2026
1.0
The only time I went here I ordered a 10 piece and a burger combo and they didn’t even give me the burger😭😭😭 I paid like 18 bucks for a ten piece
YG
Yair Perez (GamerJay170)
Jan 18, 2026
5.0
I love this Wendy's, I always dine in after school here and my order has always been done right even during rush. The staff here always make sure to give you attention even in the middle of the rush. So far this has been my favorite wendy's to go to as 2026 ❤️
DW
Drake Wolters
Jan 18, 2026
1.0
Guy working the drive thru window doesn't seem to listen or pay attention when taking a order. Messed up a biggie deal and a biggie bag. Asked for the double stack and 2 Jr bacon burgers. Didn't get either of those. Asked for unsweetened tea and received sweet tea instead. Over all this location lacks in service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Plano, TX?
The drive-through at Wendy's in Plano, TX is open from 6:30 AM to midnight Monday through Thursday, 6:30 AM to 1:00 AM on Friday and Saturday, and 8:00 AM to midnight on Sunday.
Does this Wendy's location offer dine-in and delivery options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Is breakfast served at this Wendy's location?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via their website or app.
How can I order Wendy's food online for delivery or pickup?
You can place your order online through the Wendy's app or at order.wendys.com and select your preferred location.
What payment options are accepted at Wendy's in Plano, TX?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's located in Plano, TX?
Wendy's is located at 709 W Spring Creek Parkway, Plano, TX 75023, USA.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include McDonald's, Arby's, Pita Town, Subway, and Manhattan Burger, providing convenient alternatives or variety for your meal needs.
What nearby sweet treat options are available around Wendy's?
Nearby dessert options include Bazaria Frozen Yogurt and Gelato Cafe, Yopping Frozen Yogurt & Ice Cream Cafe, and Rc donuts, perfect for a treat after your meal at Wendy's.
Are there beauty and personal care services near Wendy's?
Yes, nearby you can find Ashima's Salon, Sisters & Kids Hair Braiding, The Qi to Beauty, Ant Wayne barber, and D Master Barber for various beauty and grooming services.
How can I contact this Wendy's for questions or feedback?
You can call Wendy's at (972) 468-1756, or reach their Customer Care team via Live Chat through the Wendy's Contact page or call 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
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