Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
814 reviews
5 stars
295
4 stars
175
3 stars
118
2 stars
66
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and items not prepared as requested.
Food Quality
Several reviews mentioned food being cold, poorly cooked, or stale, leading to dissatisfaction.
Cleanliness
Customers noted unsanitary conditions, including dirty floors and bathrooms, affecting their dining experience.
Operational Issues
Frequent complaints about the restaurant not being open during posted hours and being out of menu items.
- SASpencer ANov 7, 20251.0First time I ordered here, my baconator fries were burnt and cold Decided to give it a second chance, huge mistake; got food poisoning. Do yourself a favor and just go to the McDonald's next door, or if you're down for it, the Arby's
- CHCynthia HillOct 30, 20252.0I usually wouldn't even come to this Wendy's but I made an exception because I was in the area and decided instead of fries I'd snack on apple slices. At the window I asked for pepper, the girl gave me napkins. I said no pepper like salt n pepper but no salt just pepper and some ketchup packets because I got a single with ketchup not the other sauce choices and they put so little ketchup on it that made it dry and she didn't give me any ketchup packets. Then after driving away and finishing my dry burger had to take off the top bun then went for my apple slices which have a label on them saying use by Wed and this is Thur night after 10pm! So I came back and have to wait in a long line of cars and said I want to change out my apples. So she took my apples and brought back another, at least I can see she didn't just change the sticker.
- PRPs ReddyOct 29, 20252.0The place was empty of customers. Not sure why but it is never a good sign. So I walked across to the McDonalds next door.
- RBRick BeesmanOct 22, 20251.0Pay in cash only. Do not use your card here. There is a ring of credit card thieves working at this location and they are swiping credit card numbers and the manager is probably involved with it because when he was asked who was working the previous night and told that it was for a police report being made, he ran to the back. If you’re going to eat at this place pay in cash
- ELErica LopezOct 15, 20251.0Food was poorly cooked and on top of that the driver thru worker was not paying attention and ended up missing some of my items but charged me for it. Do better.
Frequently Asked Questions About Wendy's
Is Spring Creek Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Plano, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Plano, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 468-1756.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Spring Creek Wendy’s serve breakfast?
Yes, this Wendy’s location in Plano, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Plano, TX?
The drive-through at Wendy's in Plano, TX is open from 6:30 AM to midnight Monday through Thursday, 6:30 AM to 1:00 AM on Friday and Saturday, and 8:00 AM to midnight on Sunday.
Does this Wendy's location offer dine-in and delivery options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Is breakfast served at this Wendy's location?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via their website or app.
How can I order Wendy's food online for delivery or pickup?
You can place your order online through the Wendy's app or at order.wendys.com and select your preferred location.
What payment options are accepted at Wendy's in Plano, TX?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's located in Plano, TX?
Wendy's is located at 709 W Spring Creek Parkway, Plano, TX 75023, USA.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include McDonald's, Arby's, Pita Town, Subway, and Manhattan Burger, providing convenient alternatives or variety for your meal needs.
What nearby sweet treat options are available around Wendy's?
Nearby dessert options include Bazaria Frozen Yogurt and Gelato Cafe, Yopping Frozen Yogurt & Ice Cream Cafe, and Rc donuts, perfect for a treat after your meal at Wendy's.
Are there beauty and personal care services near Wendy's?
Yes, nearby you can find Ashima's Salon, Sisters & Kids Hair Braiding, The Qi to Beauty, Ant Wayne barber, and D Master Barber for various beauty and grooming services.
How can I contact this Wendy's for questions or feedback?
You can call Wendy's at (972) 468-1756, or reach their Customer Care team via Live Chat through the Wendy's Contact page or call 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.