JW
Jieying Wang
Feb 16, 2026
Very disappointing experience overall. The service was extremely poor—almost nonexistent. Throughout the entire meal, it was difficult to find any staff. The soy sauce bottle on our table was empty, and it took a long time just to locate a server to get it replaced. There was also no wasabi provided.
The food came out very slowly, even though the restaurant was not particularly busy. As for the food itself, it was very average with nothing memorable, and absolutely not worth the price.
Considering the lack of service, slow pace, and mediocre food quality, this restaurant does not justify its pricing. I would not return and do not recommend it.
JF
Joe Fallwell
Feb 14, 2026
Uchiko Plano’s omakase carries a reputation and a price tag ($300) that demands a commensurate experience. What we received fell embarrassingly short of both.
The most glaring issue: we were explicitly told we would not be speaking with the chefs during our omakase. Fine.. except every other guest seated at the same bar was having full, engaged conversations with them. Whether this was a policy applied inconsistently or something more deliberate, it soured the entire meal. Omakase lives and dies on that human connection.. the chef’s story behind each course, the eye contact when something arrives, the sense that you’re being cooked for. We had none of that. The chefs never once acknowledged us. We sat three feet away from people having the experience we paid for, while ours felt cordoned off behind invisible velvet rope.
The food itself was competent but uninspiring. Bland flavor profiles with no sense of risk or creativity. exactly the opposite of what you hope to encounter at this price point.
Operationally, it was a mess. Dishes arrived out of sequence, wait times between courses stretched on, and drink service was slow throughout. Then came the check: $350 instead of the $300 clearly stated on the reservation. An extra $50 appeared with no explanation. It was corrected before we flagged it, and we received some complimentary items along the way! but a billing error that requires correction and goodwill gifts handed out to smooth things over are not hospitality. They’re damage control.
The service team, at least, was pleasant! the one above-average element of the evening.
For almost $500 after drinks and tip, you’re not just paying for fish. You’re paying for an experience, a feeling, a story to tell. We left with none of those things. Not mad just disappointed Uchiko :(
I went in with high expectations because of Uchi, and Uchiko did NOT disappoint. Just like its counterpart, the food was mind blowing, the atmosphere was fancy and modern, and the service was wonderful. I need to emphasize that the staff was very attentive and kind and I loved that! My top recommendations are the Yokai Berry and the Ibérico Pork Flank. Both of those dishes will take you through a roller coaster of flavors and emotions, and will leave you wanting more. Oh, and don’t forget to get the Milk and Cereal 😉
I already can’t wait to go back!!
MI
Maria Isabel
Feb 13, 2026
My husband, my friends we’ve all been coming to Uchiko - since it opened, and it continues to be one of our absolute favorite restaurants in Plano. The food is consistently outstanding — creative, beautifully presented, and full of flavor every single time. The happy hour menu is a standout and such a great way to experience some of their best dishes.
The atmosphere is elegant yet comfortable, making it perfect for date nights, celebrations, or bringing friends from out of town. Service is always attentive, professional, and seamless.
Most of all, Haley, the manager, truly makes the entire experience exceptional. She runs the restaurant with excellence and heart. You can see her dedication in every detail, and she consistently goes above and beyond to ensure guests feel welcomed and valued. Her leadership sets the tone for the entire team, and it shows. Uchiko is not just amazing because of the food — it’s the complete experience, and Haley plays a huge part in that.
SJ
Stephanie JC
Feb 7, 2026
My husband and I have been in Texas for a year and have been trying to find a good sushi and sashimi spot. He came across Uchiko and booked a reservation to celebrate my birthday.
Unfortunately, our experience was absolutely horrible. The food was good enough - but the service, specifically from our waiter, was unacceptable.
My husband requested a booth so we could have a romantic setting. Instead, after acknowledging we were there for my birthday, they sat us at a small, cramped table in a very crowded area.
We requested to move, which was granted. A manager came over and greeted us and was very welcoming and friendly. But then our waiter arrived.
We told him we had never been to this restaurant and would like some guidance. The entire conversation with him throughout the night, however, was short, rude, condescending and impatient. We felt very uncomfortable and unwelcome by this man.
Those who brought us our food were incredibly informative and helpful, but it was immediately ruined any time our waiter came back to our table.
All in all, this was a nearly $500 bill that left my husband and I feel very unwelcome. It was the first poor experience I have had since moving to Texas, and we absolutely will never be dining here again. Food was good. Not worth the price. Not worth the terrible service.
An absolutely horrible way to celebrate a birthday.