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True Texas BBQ

4.2
(459 reviews)

Business Details

6001 Preston Rd, Plano, TX
75093, United States
(469) 395-0755
https://www.truetxbbq.com/

About

Barbecue RestaurantCaterer
Our True Texas BBQ restaurant and drive-thru opened on 11/2/22 in Plano at the southwest corner of Preston and Spring Creek. True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in Plano at 6001 Preston Rd soon!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

True Texas BBQ
6001 Preston Rd, Plano, TX
75093, United States

Hours

Reviews

4.2
459 reviews
5 stars
312
4 stars
37
3 stars
27
2 stars
36
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Delina received numerous praises for her exceptional customer service, being described as friendly, helpful, and attentive.

Food Quality

The brisket and BBQ were frequently highlighted as delicious, though some customers noted issues with the ribs being too salty or dry.

Operational Issues

Several reviews mentioned problems with food availability and slow service, indicating a need for better management and training.

Cleanliness

While many customers appreciated the cleanliness of the establishment, there were complaints about dirty tables during peak hours.
  • RE
    Rob Egemo
    5 days ago
    2.0
    Unacceptable Service!!! Called the restaurant to make a to-go order, was told to use True Texas BBQ App, not able to find App so used my Seemless App, email from App said food would be ready from 2:15-2:25PM.. drove to TrueTexasBBQ drive thru around 2:15, waited 10 min for car in front of me to finish, showed attendant (named Rob) my email confirming my order info, Rob informed me that order had not been placed so had to wait another 10 minutes, asked to talk to Manager, told that Manager not available, asked for coupon or gift card to make up for my time and difficulty, told by Rob that 'It is what it is'. Am Very Disappointed!!!
  • AH
    Alex Hsu
    Feb 24, 2026
    5.0
    Delina was incredibly helpful and made some amazing suggestions ! Even though some items had run out she took the time to make sure we were satisfied.
  • SS
    Samantha Stumbo
    Feb 17, 2026
    5.0
    Delina was awesome gave me the best Bbq sandwich and was very kind(: she needs a raise and recognition for her hard work! Hope the supervisors know how awesome she is!!! Keep up the good work (:
  • AT
    As The Pokeball Turns
    Feb 5, 2026
    5.0
    Lure Ball Bites — Today’s Catch: After a run through our local H-E-B, I knew the trip wouldn’t be complete without triggering a BBQ encounter. This place doesn’t hold back, clean setup, friendly service, and portions that feel like a fully charged Hyper Beam. I went with the Brisket BBQ Cornbread and a side of Brisket Beans, and as someone who firmly believes beans belong in chili, this combo landed like a Critical Hit. The meal filled me up like a Full Restore and sent me home ready to unload groceries with HP restored. Safe to say, this is a repeatable route I’ll be grinding again… and again… and again.
  • RR
    Rach
    Jan 30, 2026
    5.0
    This evening Marcus and Rob prepared my order. They were exceptionally Kind, Friendly and Attentive. They took care of my husband and I and didn't skip a beat. They are wonderful workers and definitely deserve high praise!! Our food was delicious and we look forward to coming back again. Lastly kudos to Marcus for answering the phone, other locations dont do this, Plano location is standing out for all the right reasons!!! Thanks guys

Frequently Asked Questions About True Texas BBQ

Will True Texas BBQ locations be open on Thanksgiving?

True Texas BBQ locations will be closed for regular business on Thanksgiving, but will be open 9 a.m. to 12 p.m. for Holiday Meals pickup only.

What kind of BBQ does True Texas BBQ serve?

True Texas BBQ serves all-natural meats slow smoked in-house over natural Texas oak wood, offering authentic Texas BBQ by the plate or pound.

Brand Certified Facts from True Texas BBQ

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Certified March 01, 2026Yext Knowledge Graph
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