Brand Certified
True Texas BBQ
4.2(459 reviews)
Certified by True Texas BBQ • Mar 01, 2026
Business Details
6001 Preston Rd, Plano, TX
75093, United States
Certified by True Texas BBQ • Mar 01, 2026
(469) 395-0755
Certified by True Texas BBQ • Mar 01, 2026
https://www.truetxbbq.com/
Certified by True Texas BBQ • Mar 01, 2026
About
Certified by True Texas BBQ • Mar 01, 2026
Barbecue RestaurantCaterer
Our True Texas BBQ restaurant and drive-thru opened on 11/2/22 in Plano at the southwest corner of Preston and Spring Creek. True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in Plano at 6001 Preston Rd soon!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by True Texas BBQ • Mar 01, 2026
Hours
Certified by True Texas BBQ • Mar 01, 2026
Reviews
4.2
459 reviews
5 stars
312
4 stars
37
3 stars
27
2 stars
36
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Delina received numerous praises for her exceptional customer service, being described as friendly, helpful, and attentive.
Food Quality
The brisket and BBQ were frequently highlighted as delicious, though some customers noted issues with the ribs being too salty or dry.
Operational Issues
Several reviews mentioned problems with food availability and slow service, indicating a need for better management and training.
Cleanliness
While many customers appreciated the cleanliness of the establishment, there were complaints about dirty tables during peak hours.
- RERob Egemo5 days ago2.0Unacceptable Service!!! Called the restaurant to make a to-go order, was told to use True Texas BBQ App, not able to find App so used my Seemless App, email from App said food would be ready from 2:15-2:25PM.. drove to TrueTexasBBQ drive thru around 2:15, waited 10 min for car in front of me to finish, showed attendant (named Rob) my email confirming my order info, Rob informed me that order had not been placed so had to wait another 10 minutes, asked to talk to Manager, told that Manager not available, asked for coupon or gift card to make up for my time and difficulty, told by Rob that 'It is what it is'. Am Very Disappointed!!!
- AHAlex HsuFeb 24, 20265.0Delina was incredibly helpful and made some amazing suggestions ! Even though some items had run out she took the time to make sure we were satisfied.
- SSSamantha StumboFeb 17, 20265.0Delina was awesome gave me the best Bbq sandwich and was very kind(: she needs a raise and recognition for her hard work! Hope the supervisors know how awesome she is!!! Keep up the good work (:
- ATAs The Pokeball TurnsFeb 5, 20265.0Lure Ball Bites — Today’s Catch: After a run through our local H-E-B, I knew the trip wouldn’t be complete without triggering a BBQ encounter. This place doesn’t hold back, clean setup, friendly service, and portions that feel like a fully charged Hyper Beam. I went with the Brisket BBQ Cornbread and a side of Brisket Beans, and as someone who firmly believes beans belong in chili, this combo landed like a Critical Hit. The meal filled me up like a Full Restore and sent me home ready to unload groceries with HP restored. Safe to say, this is a repeatable route I’ll be grinding again… and again… and again.
- RRRachJan 30, 20265.0This evening Marcus and Rob prepared my order. They were exceptionally Kind, Friendly and Attentive. They took care of my husband and I and didn't skip a beat. They are wonderful workers and definitely deserve high praise!! Our food was delicious and we look forward to coming back again. Lastly kudos to Marcus for answering the phone, other locations dont do this, Plano location is standing out for all the right reasons!!! Thanks guys
Frequently Asked Questions About True Texas BBQ
Will True Texas BBQ locations be open on Thanksgiving?
True Texas BBQ locations will be closed for regular business on Thanksgiving, but will be open 9 a.m. to 12 p.m. for Holiday Meals pickup only.
What kind of BBQ does True Texas BBQ serve?
True Texas BBQ serves all-natural meats slow smoked in-house over natural Texas oak wood, offering authentic Texas BBQ by the plate or pound.
What are the operating hours of True Texas BBQ in Plano?
True Texas BBQ in Plano is open every day from 11:00 AM to 9:00 PM.
Does True Texas BBQ offer curbside pickup and delivery services?
Yes, True Texas BBQ offers both curbside pickup and delivery services for customer convenience.
What payment methods are accepted at True Texas BBQ?
True Texas BBQ accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is True Texas BBQ family-friendly and accessible for children?
Yes, True Texas BBQ welcomes children and offers amenities like high chairs and wheelchair-accessible entrances and restrooms.
Are reservations required to dine at True Texas BBQ?
No, reservations are not required at True Texas BBQ; you can walk in anytime during business hours.
What sides are offered with the BBQ meals at True Texas BBQ?
Sides include brisket beans, creamed corn, homestyle potato salad, mac & cheese, and coleslaw to complement your BBQ.
Are there any grocery stores near True Texas BBQ for convenient shopping?
Yes, H-E-B, a grocery store and bakery, is located nearby, making it easy to combine your BBQ meal with grocery shopping.
What other dining options are near True Texas BBQ?
Near True Texas BBQ, you can find Texadelphia, a sandwich shop and cheesesteak restaurant, and Kenny's Burger Joint, a burger and American restaurant.
Are there financial services close to True Texas BBQ for quick access?
Yes, the EECU Financial Center credit union is nearby, allowing easy access to financial services before or after your meal.
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