Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
191 reviews
5 stars
84
4 stars
11
3 stars
6
2 stars
16
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and unprofessional behavior.
Product Consistency
Many reviews highlighted inconsistent quality of smoothies and food, with complaints about bland flavors and incorrect orders.
Cleanliness and Safety
Several customers expressed concerns about cleanliness and food safety, including reports of expired food and unsanitary conditions.
Staffing Issues
Reviews indicated a lack of adequate staffing, leading to overwhelmed employees and poor customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed the smoothies when prepared correctly.
- MMmarcquillia mattiex4 days ago5.0D’Andre is literally THE BEST, this is our third time coming and our second encounter with him and it has ALWAYS been wonderful!!! The second time we came it was very unpleasant and we didn’t even get what we came for. I know I can always count on D’Andre to make our experience great and honestly he’s why we keep coming back!
- SBSummer BellNov 9, 20251.0I am a regular been going here for about two months now every day sometimes twice a day the smoothies are getting watered down. They’re not thick. I’m very disappointed in the quality of the smoothies lately I spend way too much money to not get a good smoothie.
- MSMousetta SpannNov 8, 20251.0DONT GO HERE! I was hoping not to have to make this review. The franchisee/owner (Jesse) made it seem as if he was cooperative with resolving my disgusting situation but he was not. They got my order wrong, messed around with it and touched it with their bare hands while touching everything else including their body parts. They served me the exact same meal that they had already made incorrectly and messed over while pretending to have made a new one. The reason i know it was the same order is because i watched where it was sitting the entire time and they blocked my view when packaging it and when they gave me the bag, it was the same sandwich that i had given them back as well as the sandwich that i had been watching was no longer sitting there. They refused to give me a refund. The owner gave me a free smoothie card and told me I could use it anywhere despite several locations telling me that I couldn't use it bc it was only for the locations on the card. I asked him about it specifically and he told me I could use them anywhere only to not be able to use them anywhere but his location that I refuse to go back to. He then got an attitude when I called him back to ask for my refund again bc I couldn't use the cards anywhere. I would not visit this location EVER again. On top of all of this, they were not very clean as it relates to the staff. Scratching everywhere, doing/touching other things and then still touching people's food orders without any gloves. The pics are the proof as well as my phone and text records.
- MMMark MattiexNov 6, 20255.0Got the Acai bowl from here tonight great bowl awesome worker great time while waiting 👏🏿👍🏿💯
- HHHoshimira HashiraOct 31, 20252.0The smoothie wasn't what I ask for and when I asked for a change because the description didn't match the taste, I wasn't offered another smoothie to make up for the not so great one. Will not try this smoothie place again.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available from 7 AM to 8:45 PM Monday through Saturday and 10 AM to 7:45 PM on Sunday.
What pickup options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is there a mobile app to order from Tropical Smoothie Cafe?
Yes, you can order through the Tropical Smoothie app available on iOS and Android, or order online via their website.
What kind of food and drinks does Tropical Smoothie Cafe serve?
They serve fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, and specialty beverages including vegan, gluten-free, and kids' menu options.
What are the payment options available at Tropical Smoothie Cafe?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
Is there free Wi-Fi available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers free Wi-Fi to customers.
What nearby places can I visit around Tropical Smoothie Cafe in Creekwalk Village?
Nearby places include Bed Bath & Beyond, Starbucks, Old Navy, VIP Nails Lounge, and Petco, which you can visit before or after enjoying your meal.
How can nearby places like Starbucks and Bed Bath & Beyond enhance my visit to Tropical Smoothie Cafe?
You can grab a coffee at Starbucks, shop at Bed Bath & Beyond, or pick up personal care items at VIP Nails Lounge to make your trip to Creekwalk Village more enjoyable alongside your visit to Tropical Smoothie Cafe.
Are there health-related services near Tropical Smoothie Cafe?
Yes, nearby health-related places include Motto Clear Aligners, Aspen Dental, and Plano Urgent Care which you can visit conveniently while at or near Tropical Smoothie Cafe.