Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.0
201 reviews
5 stars
87
4 stars
11
3 stars
7
2 stars
16
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including foul odors and unclean dining areas.
Quality Issues
Customers expressed disappointment with the quality of smoothies and food, noting bland flavors and improper preparation.
Staff Performance
Inconsistent staff performance was highlighted, with some employees praised for their service while others were criticized for being unprofessional.
- UWUnique WhiteDec 31, 20255.0Nice place and Sweet Employe, Dawn was very nice and fast with making my smoothie!
- SCStephanie CruzDec 30, 20255.0Dawn was so pleasant & soft spoken. She helped us and even brought the drinks straight to us when she could have just called our name. It’s the little things. Appreciate your kindness, Dawn!
- LWLaura WardDec 18, 20253.0I stop by here regularly in the mornings, usually not too long after opening. The gentleman who is the only one working always has my order ready quickly and is very polite. Here is the big big negative about this place….it smells SO SO SO foul in the mornings. Like, stagnant sewage smell. I’m sure it’s because everything has been off overnight but it’s almost so foul that I consider not coming here. I’ve been there later in the day and it doesn’t smell nearly as bad. I’ve also noticed that the closing staff doesn’t clean the lobby. This morning there was all sorts of food and paper waste littering the tables and floors. So management needs to get with the closing staff to properly clean the place before leaving, and not leaving it to the lone opener to clean up for them. Appearance is a large part of the experience and it’s lacking.
- NMNidhi MittalDec 15, 20251.0Please never visit this store. The employees are highly unprofessional and mean. Don’t know what is customer service. Making fun of the customers and laughing at them is what they do at the store.The same thing is experienced by Danie Lee a customer in the former comments 2 months ago .We were ordering and asked a simple question abt the sugar content in the smoothie and they started laughing. When we said we will complain abt this the male employee started taking pictures of our car with me and my husband in the car. Looked as if he will hit us. We need to accelerate the matter and take it to senior authorities. Please request to everyone don’t go there . They bully customers.
- EHEmily HDec 9, 20251.0The service I rate it 1 star because it was slow slow to put an order together. He wanted to give me a bowl that had been previously made but probably returned. I was confused on why he didn’t want to make my bowl as requested. He finally got the memo that I payed for what i ordered so he grunted and proceeded to make my bowl. The man working there was scratching his head and touching his head with the gloves and proceeded to touch the fruit like that multiple times on customer orders . That’s super unsanitary and his attitude was pretty much “I don’t want to be here.” Will not be coming back to this location.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available from 7 AM to 8:45 PM Monday through Saturday and 10 AM to 7:45 PM on Sunday.
What pickup options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is there a mobile app to order from Tropical Smoothie Cafe?
Yes, you can order through the Tropical Smoothie app available on iOS and Android, or order online via their website.
What kind of food and drinks does Tropical Smoothie Cafe serve?
They serve fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, and specialty beverages including vegan, gluten-free, and kids' menu options.
What are the payment options available at Tropical Smoothie Cafe?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
Is there free Wi-Fi available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers free Wi-Fi to customers.
What nearby places can I visit around Tropical Smoothie Cafe in Creekwalk Village?
Nearby places include Bed Bath & Beyond, Starbucks, Old Navy, VIP Nails Lounge, and Petco, which you can visit before or after enjoying your meal.
How can nearby places like Starbucks and Bed Bath & Beyond enhance my visit to Tropical Smoothie Cafe?
You can grab a coffee at Starbucks, shop at Bed Bath & Beyond, or pick up personal care items at VIP Nails Lounge to make your trip to Creekwalk Village more enjoyable alongside your visit to Tropical Smoothie Cafe.
Are there health-related services near Tropical Smoothie Cafe?
Yes, nearby health-related places include Motto Clear Aligners, Aspen Dental, and Plano Urgent Care which you can visit conveniently while at or near Tropical Smoothie Cafe.