Tom Thumb

4.1
1005 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 7801 Alma Dr, Plano, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 527-0961. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
7801 Alma Dr, Plano, TX
75025, United States

Hours

Reviews

4.1
1,005 reviews
5 stars
560
4 stars
217
3 stars
100
2 stars
44
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude interactions and unhelpful responses.

Product Availability

Many customers expressed frustration with frequent stock shortages and unavailability of advertised items.

Cleanliness

The store is generally noted for being clean and well-organized, although some customers reported issues with expired or spoiled products.

Pricing

Customers frequently mentioned high prices, with some noting that the store is more expensive compared to competitors.

Checkout Experience

There are complaints about the lack of cashiers and long lines at self-checkout, leading to a frustrating shopping experience.
  • SV
    Suresh Vastrakar
    Nov 11, 2025
    5.0
    Great customer service and friendly staff members
  • JJ
    Jeff
    Oct 14, 2025
    5.0
    Went in to do some shopping decided last minute to get flu shot .. pharmacy people were awesome! Helped right away, got me in and out .. and that whole team was very friendly and professional! Awesome team!
  • AK
    Arash kian
    Oct 5, 2025
    1.0
    My debit card stuck in the gas station here around 5 am, Nobody assist me, night shift manager was cool guy but he didn’t know how to help. He called the manager and manager never showed up. I stuck here till 8 am morning and it was crazy situation that nobody knew how to solve it. For such a big company it is awful that they can’t fix a small problem. They destroyed my day and I am really upset 😠 but
  • NN
    NOR.
    Sep 25, 2025
    5.0
    Moved to this location after the Tom Thumb in Allen closed. I find the store to always be clean, carry fresh produce, and the cashiers and managment are always friendly. My family did a delievery order, and something went wrong with one of the items. But the owner of this location went above and beyond to remedy the situation even if it wasn't anyone's fault. I really appericate this store and it's people and I hope you stay sucessful!
  • TK
    Tiffany Kao
    Sep 19, 2025
    2.0
    I used to be a regular here but they often don't have things in stock. It isn't worth a trip when many of your items are not available. When asked they say "it'll be restocked tomorrow" but that's rarely the case. It isn't supply chain issues because the other locations in the area almost always have the items you need that this location doesn't. Disappointed since I like this location. I've wasted too much time coming here just to not buy what I need.

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!