Tom Thumb

4.2
848 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 3945 Legacy Dr, Plano, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 491-2200. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
3945 Legacy Dr, Plano, TX
75023, United States

Hours

Reviews

4.2
848 reviews
5 stars
477
4 stars
220
3 stars
74
2 stars
34
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some staff were praised for being friendly and helpful, others were reported as rude or unprofessional.

Cleanliness

The store is generally noted for its cleanliness, though there are complaints about specific areas like restrooms and the meat department.

Product Quality

Customers appreciate the quality of produce and bakery items, but there are concerns about expired products and meat quality.

Pricing

Prices are perceived as higher compared to competitors like HEB and Walmart, with some customers expressing dissatisfaction with the value.

Checkout Experience

Issues with self-checkout and long wait times at registers were highlighted, leading to frustration among customers.
  • SC
    Sergio coronado
    Oct 19, 2025
    5.0
    Excelente atención al cliente, 5 stars
  • RM
    RADHA KRISHNA M
    Sep 29, 2025
    2.0
    I’m very disappointed with the way they delivered my kid’s birthday cake. While taking the order with the instructions the gentleman mentioned that he is doing this for years and understands every instruction mentioned in the form but while picking up when I asked why it was not in the way instructed he says I should call the backer’s again to provide instructions. This is insane
  • AA
    Armstrong
    Aug 21, 2025
    5.0
    Janet from the bakery deserves recognition for being super kind. She went out of her way to help me 10 out of 10 customer service and she deserves a raise.
  • LH
    Lara Hanson
    Aug 20, 2025
    5.0
    Went to renew truck registration, and Helena at the service desk was super helpful and nice! 😊
  • RR
    RAGHU RAMAN
    Aug 15, 2025
    5.0
    Hi There. Greetings. Had a fantastic experience at Tom Thumb located at the intersection of Coit Rd and Legacy Dr in Plano, Texas. Had gone to get my new registration stickers. Mariah welcomed me warmly and quickly completed the work. It was amazingly quick. Definitely a A+ experience. Thank you Mariah and Tom Thumb

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!