Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 5968 W Parker Rd, Plano, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 473-3300. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
657 reviews
5 stars
387
4 stars
143
3 stars
46
2 stars
20
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Some customers praised the store for being clean and organized, while others reported issues with unsanitary conditions, particularly in the bathrooms.
Customer Service
Feedback on customer service was mixed; some employees were described as friendly and helpful, while others were noted for being rude or unhelpful.
Racial Profiling
Multiple reviews highlighted concerns about racial profiling by staff, leading to discomfort for some customers.
Product Quality
There were significant complaints about expired or poor-quality food items being sold, raising concerns about food safety.
Pricing
Customers expressed dissatisfaction with high prices and perceived price gouging, especially compared to competitors.
- BMBrian M3 days ago5.0Very nice grocery store with friendly staff
- THTom HenschkeNov 17, 20254.0Good grocery store. Ordered all online ahead of time and all was ready in time.
- ABABS (boo-jan)Nov 5, 20255.0Excellent price e
- SBStuart BurrisNov 4, 20251.0I am writing to express my disappointment with the level of professionalism displayed by the staff during my recent visit. The deli employee was handling meat and cheese while wearing only one plastic glove, which raised concerns about hygiene and food safety. Additionally, there was a noticeable lack of customer service throughout the interaction. Another employee was bagging groceries while talking on her phone, appearing distracted and inattentive to how she was handling the items. She placed the bags carelessly in the cart, showing little regard for the customer’s experience. This visit left a very poor impression, and I regret to say that I will not be returning to this store unless there are clear improvements in staff training and customer service standards.
- OTOlga TaylorOct 17, 20254.0Terrific meat and butcher Had to request a cashier to help because no stations open except self serve
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 5968 W Parker Rd, Plano, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 5968 W Parker Rd, Plano, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment to get a COVID-19 vaccine at Tom Thumb in Plano?
Yes, a COVID-19 vaccine appointment is required based on local health department guidelines. Visit www.tomthumb.com/covid-19 to check eligibility and schedule an appointment.
What payment methods does Tom Thumb at 5968 W Parker Rd accept?
Tom Thumb accepts various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Travelers Check, Visa, and more.
Does the Tom Thumb store have a pharmacy?
Yes, the Tom Thumb located at 5968 W Parker Rd, Plano, TX has a pharmacy where you can get immunizations and prescription refills.
What are the Tom Thumb store hours?
Tom Thumb is open daily from 6:00 AM to 11:00 PM. Note holiday hours: for example, on November 27, 2025, it closes early at 4:00 PM, and the store is closed on December 25, 2025.
What pickup and delivery services does Tom Thumb offer?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
Does Tom Thumb accept SNAP EBT for purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
Can I send groceries as a gift from Tom Thumb?
Yes, Tom Thumb offers a grocery gifting option where you can send groceries as a gift by selecting 'Make this order a gift' at checkout and entering the recipient’s information.
What nearby services can I use at or near Tom Thumb?
Nearby services include Coinme for cryptocurrency transactions, Wells Fargo bank for banking needs, and KeyMe Locksmiths for key and lock services, all convenient to access when visiting Tom Thumb.
Are there dining options close to Tom Thumb in Plano?
Yes, ZENSHI Handcrafted Sushi, a sushi restaurant and diner, is nearby, offering a great spot to enjoy a meal before or after your grocery shopping at Tom Thumb.
What family-friendly attractions are near Tom Thumb at 5968 W Parker Rd?
The Play Street Museum and Play Street Museum - Plano, both children's museums offering fun and educational experiences, are located nearby and perfect for a family outing before or after shopping.