Tom Thumb

4.2
958 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 3100 Independence Pkwy, Plano, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 596-4420. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
3100 Independence Pkwy, Plano, TX
75075, United States

Hours

Reviews

4.2
958 reviews
5 stars
553
4 stars
227
3 stars
88
2 stars
34
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, there are several complaints about rude or unhelpful employees.

Pricing

Customers find the prices to be on the higher side compared to competitors, with some expressing dissatisfaction over the lack of discounts and the need to use apps for savings.

Product Quality

The quality of produce and bakery items received mixed reviews; while some customers praised the bakery and fresh produce, others reported issues with expired items and poor quality in certain departments.

Store Environment

The store is generally described as clean and well-organized, but there are complaints about the availability of staff and the efficiency of service during busy times.

Pharmacy Service

The pharmacy is frequently highlighted for its excellent service, with many customers appreciating the knowledgeable and helpful staff.
  • JB
    James Boyd
    3 days ago
    4.0
    TomThumb is moving far past it's best. Now it has a smaller variety of items. Ill just pick a genre. Let's talk about soft drinks. Lots of them for sure. But $10 for a 12 pack of coke a cola?? When you buy a case of coke its only 20 cans. There used to be really great ginger ale selection. Including Vernors no longer.
  • RC
    Robert Coburn
    Nov 15, 2025
    5.0
    Clean, well arranged, well stocked store with helpful employees. Can't ask for much more from a grocery store.
  • MC
    Matilda Camacho
    Nov 13, 2025
    5.0
    “Thank You” to Coco she works in the Deli dept. Coco is patient and has a Positive attitude all the time! Coco is careful on serving you what you want at the Deli. High 5 to you Coco. We Thank you!!!
  • SL
    Sharon Lat
    Nov 3, 2025
    3.0
    Used to be great. Now they barely have cashiers. Seems like they are trying to move to self checkout. No way. People need jobs and they are not lowering their prices to compensate me being a cashier.
  • BL
    Brodie LeRoy
    Oct 25, 2025
    1.0
    I have never had to clip a coupon using an app to get the deals that should be afforded me by giving you my info for the membership. Today I was denied savings because of this. Sad because I shop here weekly but I'm rethinking that. Edit... actually I should say thank you. I just left Kroger down the street from you and saved $22 on the same grocery haul.

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!