Brand Certified
Tom Thumb
4.2(976 reviews)
Certified by Tom Thumb • Mar 01, 2026
Business Details
3100 Independence Pkwy, Plano, TX
75075, United States
Certified by Tom Thumb • Mar 01, 2026
(972) 596-4420
Certified by Tom Thumb • Mar 01, 2026
https://local.tomthumb.com/tx/plano/3100-independence-pkwy.html
Certified by Tom Thumb • Mar 01, 2026
About
Certified by Tom Thumb • Mar 01, 2026
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 3100 Independence Pkwy, Plano, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 596-4420. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Tom Thumb • Mar 01, 2026
Hours
Certified by Tom Thumb • Mar 01, 2026
Reviews
4.2
976 reviews
5 stars
564
4 stars
231
3 stars
89
2 stars
35
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and poor service.
Product Quality
Customers appreciate the quality of fresh produce and bakery items, but there are complaints about expired products and inconsistent order fulfillment.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted specific areas needing attention.
Pricing
Many customers find the prices to be higher compared to competitors, leading some to reconsider shopping at this location.
Accessibility Issues
There are complaints regarding the availability and functionality of electric shopping carts, making it difficult for disabled customers to shop.
- ASAngelica Salazar4 days ago5.0Want to say Thank you! to Randy in the Deli Dept. The past couple of weeks I ordered the Catfish at the Deli and must say Randy went Above and Beyond! I called and ordered the Catfish and as promised had it ready when I got there. Now that is Great Customer Service! Also want to Thank Marlu at the Deli Dept which also helped to make sure the Catfish was ready for me. The last person needs a High 5 is Phillip at the Cash Register - must say Phillip is the whole package Great Customer Service! Positive and Happy attitude. Tom Thumb needs MORE Cash Clerks like Phillip! RANDY - MARLU - PHILLIP - Thank you! and keep up the GOOD work! You Deserve a pat on the back!!!!
- MKMichael King6 days ago4.0Clean and we'll stocked
- JKJ KFeb 4, 20262.0Extremely High Prices!!! Higher than anyone else. I won't return. However, the store was in good, clean condition, and had very few customers.
- MMMike MadisonFeb 1, 20264.0Great store, but 2 complaints. 1) The Tom Thumb Tax, where you are encouraged to make a donation. I do, but I notice the gifts appear to fund a bag of groceries at retail prices. Seems if this is a charity, TT could sell at a 20% discount. 2) Went to the store today to get Girl Scout cookies and the scouts were no where to be found. Got back in the car and drove to Kroger to get the groceries and the cookies. Good to have the Scouts around, this time of year.
- PCpanee CanJan 29, 20261.0Is it possible to place an order for pickup, and are there scammers involved? The first three packs of bacon were great, but the fourth pack was completely spoiled. Why? Dishonest business practices with customers.
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 3100 Independence Pkwy, Plano, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 3100 Independence Pkwy, Plano, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb accept SNAP EBT for grocery purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases, including delivery and Drive Up & Go™ pickup orders.
Is an appointment required for a COVID-19 vaccine at Tom Thumb?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling information is available at www.tomthumb.com/covid-19.
What payment methods are accepted at Tom Thumb?
Tom Thumb accepts various payment options including American Express, Apple Pay, Android Pay, cash, checks, Diners Club, Discover, MasterCard, Samsung Pay, Travelers Check, and Visa.
Does this Tom Thumb location have a pharmacy?
Yes, the Tom Thumb at 3100 Independence Pkwy, Plano, TX has an on-site pharmacy for prescriptions and immunizations.
What pick-up and delivery services does Tom Thumb offer?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services.
What are the typical hours of operation for Tom Thumb?
Tom Thumb is open daily from 6:00 AM to 11:00 PM, with adjusted holiday hours and closures on certain dates.
Are there nearby dining options close to Tom Thumb?
Yes, nearby restaurants include Pita Shawarma, ZENSHI Handcrafted Sushi, Falafel and more, North China, Pho Boston Restaurant, and Henry's Homemade Ice Cream, offering a variety of cuisines for a meal before or after your grocery visit.
What nearby services are available if I need roadside assistance or automotive help?
Delta towing Plano provides towing, automotive repair, and emergency roadside services near Tom Thumb, helpful if you need assistance while visiting the area.
Is there a nearby coffee shop for a quick break during my grocery trip?
Yes, there is a Starbucks coffee shop nearby where you can enjoy coffee and snacks, perfect for a break during or after your shopping.
What additional services does Tom Thumb offer in-store?
In addition to groceries, Tom Thumb offers bakery and deli with order-ahead options, floral arrangements, pharmacy services, rug doctor rentals, Coinstar and Coinme services, Western Union money transfers, key making, gift cards, AmeriGas propane, and a Starbucks cafe.
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