Looking for a grocery store near you? Visit your local Tom Thumb located at 3100 Independence Pkwy, Plano, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 596-4420. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, there are several complaints about rude or unhelpful employees.
Pricing
Customers find the prices to be on the higher side compared to competitors, with some expressing dissatisfaction over the lack of discounts and the need to use apps for savings.
Product Quality
The quality of produce and bakery items received mixed reviews; while some customers praised the bakery and fresh produce, others reported issues with expired items and poor quality in certain departments.
Store Environment
The store is generally described as clean and well-organized, but there are complaints about the availability of staff and the efficiency of service during busy times.
Pharmacy Service
The pharmacy is frequently highlighted for its excellent service, with many customers appreciating the knowledgeable and helpful staff.
JB
James Boyd
3 days ago
4.0
TomThumb is moving far past it's best. Now it has a smaller variety of items. Ill just pick a genre. Let's talk about soft drinks. Lots of them for sure. But $10 for a 12 pack of coke a cola?? When you buy a case of coke its only 20 cans. There used to be really great ginger ale selection. Including Vernors no longer.
RC
Robert Coburn
Nov 15, 2025
5.0
Clean, well arranged, well stocked store with helpful employees. Can't ask for much more from a grocery store.
MC
Matilda Camacho
Nov 13, 2025
5.0
“Thank You” to Coco she works in the Deli dept. Coco is patient and has a Positive attitude all the time! Coco is careful on serving you what you want at the Deli. High 5 to you Coco. We Thank you!!!
SL
Sharon Lat
Nov 3, 2025
3.0
Used to be great. Now they barely have cashiers. Seems like they are trying to move to self checkout. No way. People need jobs and they are not lowering their prices to compensate me being a cashier.
BL
Brodie LeRoy
Oct 25, 2025
1.0
I have never had to clip a coupon using an app to get the deals that should be afforded me by giving you my info for the membership. Today I was denied savings because of this. Sad because I shop here weekly but I'm rethinking that.
Edit... actually I should say thank you. I just left Kroger down the street from you and saved $22 on the same grocery haul.
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 3100 Independence Pkwy, Plano, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 3100 Independence Pkwy, Plano, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb accept SNAP EBT for grocery purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases, including delivery and Drive Up & Go™ pickup orders.
Is an appointment required for a COVID-19 vaccine at Tom Thumb?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling information is available at www.tomthumb.com/covid-19.
What payment methods are accepted at Tom Thumb?
Tom Thumb accepts various payment options including American Express, Apple Pay, Android Pay, cash, checks, Diners Club, Discover, MasterCard, Samsung Pay, Travelers Check, and Visa.
Does this Tom Thumb location have a pharmacy?
Yes, the Tom Thumb at 3100 Independence Pkwy, Plano, TX has an on-site pharmacy for prescriptions and immunizations.
What pick-up and delivery services does Tom Thumb offer?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services.
What are the typical hours of operation for Tom Thumb?
Tom Thumb is open daily from 6:00 AM to 11:00 PM, with adjusted holiday hours and closures on certain dates.
Are there nearby dining options close to Tom Thumb?
Yes, nearby restaurants include Pita Shawarma, ZENSHI Handcrafted Sushi, Falafel and more, North China, Pho Boston Restaurant, and Henry's Homemade Ice Cream, offering a variety of cuisines for a meal before or after your grocery visit.
What nearby services are available if I need roadside assistance or automotive help?
Delta towing Plano provides towing, automotive repair, and emergency roadside services near Tom Thumb, helpful if you need assistance while visiting the area.
Is there a nearby coffee shop for a quick break during my grocery trip?
Yes, there is a Starbucks coffee shop nearby where you can enjoy coffee and snacks, perfect for a break during or after your shopping.
What additional services does Tom Thumb offer in-store?
In addition to groceries, Tom Thumb offers bakery and deli with order-ahead options, floral arrangements, pharmacy services, rug doctor rentals, Coinstar and Coinme services, Western Union money transfers, key making, gift cards, AmeriGas propane, and a Starbucks cafe.