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The Port of Peri Peri

4.3
(1400 reviews)

Business Details

2301 N Central Expy Suite 165, Plano, TX
75075, United States
(972) 423-3440
https://myperiperi.com/pppplano

About

Chicken Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

The Port of Peri Peri
2301 N Central Expy Suite 165, Plano, TX
75075, United States

Hours

Reviews

4.3
1,400 reviews
5 stars
909
4 stars
230
3 stars
90
2 stars
52
1 star
119

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including dry, cold, or improperly cooked chicken, and missing items from orders.

Service Issues

Numerous reviews highlighted poor service, including long wait times, unresponsive staff, and frequent stock shortages.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Customer Experience

Many patrons expressed disappointment with the overall dining experience, citing rude staff and a lack of proper dining accommodations.
  • NS
    Nive S
    Feb 11, 2026
    5.0
    Just amaizing i love the taste and the texture just fantastic
  • SR
    Sai Charan Reddy
    Feb 10, 2026
    1.0
    I clearly asked for the sauces to be filled completely, but it was barely 1/4th full. When I went back to buy another sauce instead of asking them, the staff at the counter had an attitude, and the person who took my order was talking behind my back saying they had already given two sauces. Very unprofessional behavior and poor customer service. Not acceptable.
  • AS
    Abigail Schwartz
    Feb 1, 2026
    1.0
    Ordered food for pickup. They forgot our soda (while still charging for it), didn’t have the paneer we ordered and gave chicken instead and poured dressing all over the salad that was ordered without it.
  • SA
    Sofia A
    Jan 26, 2026
    1.0
    Avoid this restaurant at all cost. Horrible service. Half the items are always missing. You will call to confirm and they'll say yes to get you in the restaurant and once you're there nothing is available. Its happend multiple times. Also the drink machine hasn't worked in 3 years lol
  • AA
    Ayesha Aqil
    Jan 7, 2026
    1.0
    The Port of Peri Peri was a major disappointment and easily one of the worst dining experiences in a long time. The biggest issue was that there was only one employee trying to do everything,working the register, handling online orders, running food, and dealing with the kitchen. As a result, the entire service and food quality suffered badly. From the moment we arrived, it was clear the restaurant was severely understaffed. One person was juggling taking orders at the counter, packing takeout, managing incoming online orders, and then trying to serve food to the tables as well. This wasn’t a case of someone being slow or inattentive; it was obvious he was completely overworked and set up to fail by management. Because of that, our food came out in terrible condition. The rice was cold, the chicken was not properly cooked, and everything tasted like it had been sitting out instead of being freshly prepared. It completely ruined the mood of the evening; after waiting, the least you expect is a hot, properly cooked meal, and this place could not even meet that basic standard. The most frustrating part is that this feels like a management and ownership problem, not just a “busy night.” If the owners choose to keep the restaurant open and continue accepting dine‑in and online orders, they have a responsibility to staff it properly. Running a place with one exhausted worker doing the job of several people comes across as cutting corners and chasing money instead of caring about customers or employees. To the owners: if you cannot hire enough staff to operate smoothly, you should reconsider your business model or reduce your hours instead of making customers pay for a clearly broken operation. As it stands, this felt like a pure money grab with no respect for service or quality. I will not be visiting this location again, and would not recommend it to anyone looking for a decent meal or a pleasant dining experience.

Brand Certified Facts from The Port of Peri Peri

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Certified March 01, 2026Yext Knowledge Graph
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