Numerous customers reported unprofessional service, including refusal to serve dine-in orders close to closing time and long wait times for food.
Food Quality
While many reviews praised the flavor and quality of the chicken, there were consistent complaints about inconsistency, such as dry or burnt chicken and missing menu items.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms, which detracted from their dining experience.
Pricing Concerns
Customers expressed dissatisfaction with portion sizes relative to prices, describing the restaurant as overpriced for the quality and quantity of food served.
Positive Experiences
Despite the negative feedback, some customers enjoyed the food and service, highlighting specific dishes and the overall flavor.
SR
Sahil Ramani
Nov 16, 2025
1.0
Food is great, but everything else is a mess. They’re always out of basics, short-staffed, and there are no real plates or silverware—just plastic spoons and paper plates to cut chicken. No napkins either. They put a bathroom paper towel roll out for everyone, and the bathrooms don’t even have hand soap—just a bottle filled with water. It really feels like no one is managing the place. Could be amazing if they actually cared.
IM
Ibrahim Mohammed
Nov 13, 2025
3.0
The food is great, but I am not fan of the service tbh. They never pick up the calls during morning/lunch hours, and when you place order online they are canceling orders without any notice or reason provided. The lack of customer service provided is why I gave it 3. I really hope they work on this, and improve online orders specially during morning times.
ZA
Zohaib Ahmed
Nov 11, 2025
1.0
It is 8PM 11November 2025. And they are out of main product. They are out of chicken
MB
Maham Abdul Basit
Nov 2, 2025
1.0
Very unprofessional behaviour
the store closes at 10 pm and still they didnt take our order for dine in
as they had to clean the dishes and go to denton wanted to close the store by 10 pm
AY
Arsalan Yousuf
Nov 2, 2025
1.0
Very disappointed with this place. This is now the third time I’ve had a bad experience here. Today we arrived at 8:50pm — the restaurant closes at 10pm — and they still refused to let us dine in. If you close at 10, you should serve customers until at least close to that time. This is extremely unprofessional.
Previously when I came, they didn’t have chicken… and another time they were out of sauces. It’s always something here.
I really wanted to like this place because the food is actually good, but the service and consistency is terrible. At this point I don’t even feel like coming back anymore.