The Port of Peri Peri

4.3
1473 reviews

About

Chicken Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

The Port of Peri Peri
2301 N Central Expy Suite 165, Plano, TX
75075, United States

Hours

Reviews

4.3
1,473 reviews
5 stars
960
4 stars
244
3 stars
97
2 stars
54
1 star
118

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the delicious chicken and flavorful spices, several noted issues with food being cold, tasteless, or poorly cooked.

Service Issues

Numerous reviews highlighted poor service, including long wait times, unhelpful staff, and frequent unavailability of menu items.

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms, which detracted from their dining experience.

Inconsistent Availability

Customers expressed frustration over the restaurant frequently running out of food items and refusing dine-in service close to closing time.
  • AA
    Ayesha Aqil
    6 days ago
    1.0
    The Port of Peri Peri was a major disappointment and easily one of the worst dining experiences in a long time. The biggest issue was that there was only one employee trying to do everything,working the register, handling online orders, running food, and dealing with the kitchen. As a result, the entire service and food quality suffered badly. From the moment we arrived, it was clear the restaurant was severely understaffed. One person was juggling taking orders at the counter, packing takeout, managing incoming online orders, and then trying to serve food to the tables as well. This wasn’t a case of someone being slow or inattentive; it was obvious he was completely overworked and set up to fail by management. Because of that, our food came out in terrible condition. The rice was cold, the chicken was not properly cooked, and everything tasted like it had been sitting out instead of being freshly prepared. It completely ruined the mood of the evening; after waiting, the least you expect is a hot, properly cooked meal, and this place could not even meet that basic standard. The most frustrating part is that this feels like a management and ownership problem, not just a “busy night.” If the owners choose to keep the restaurant open and continue accepting dine‑in and online orders, they have a responsibility to staff it properly. Running a place with one exhausted worker doing the job of several people comes across as cutting corners and chasing money instead of caring about customers or employees. To the owners: if you cannot hire enough staff to operate smoothly, you should reconsider your business model or reduce your hours instead of making customers pay for a clearly broken operation. As it stands, this felt like a pure money grab with no respect for service or quality. I will not be visiting this location again, and would not recommend it to anyone looking for a decent meal or a pleasant dining experience.
  • MM
    Mubeen Moosani
    Dec 31, 2025
    1.0
    Not only one time but happened 3 times tasteless and cold food now students working and they pretend as they are doing a big favor even talking to you lol never going again. Plus don’t believe on what google says about there open and close times because they have there own time when you go there.
  • MJ
    Muhammad Junaid
    Dec 29, 2025
    2.0
    Service great, employees are also very fast but store management needs to be a bit less cheap and greedy. Charge $2 for extra sauce and you barely fill it, no doubt charge extra if sauce is costing you alot but don’t lower your standards to this level. Picture included.
  • IN
    Ira N
    Dec 14, 2025
    1.0
    We have come 3 times in the last month and they have refused us claiming “we have run out of food” … the store doesn’t close until 10:00 pm and you’re out of food by 7:00 pm? Why are you leaving the store open if there is no food?? You can’t claim to not have food and keep the store open until 10:00 PM. Do better. This is unacceptable. Watch us come again and they say they still don’t have food when there were 2 families that ate and took an order out as well. Very disappointed.
  • TT
    Taha
    Dec 12, 2025
    1.0
    From the moment you walk in, the place smells like a restroom. Even if you’re dining in, you’re forced to stand in line just to place an order. You’re greeted by a completely disengaged, depressed looking employee who seems like he’s ready to quit at any second. After ordering, they hand you a number and you’re left to hunt for a “clean” table cuz most are covered in leftover food and dirty utensils. About 15 minutes later, the food arrives on flimsy paper plates, and you’re left wondering how you’re supposed to eat it because they don’t bother giving you utensils. You then have to go scavenging for cheap plastic forks and knives, which start breaking halfway through your meal so grab extras if you value your sanity. Sauces? You’ll have to ask for those too, because apparently organizing them or offering them proactively is too much effort. The service is pathetic, the food tastes like plastic, and the entire restaurant smells like a bathroom. And if you’re thinking of using the restroom DONT. You’ll thank me later.

Frequently Asked Questions About The Port of Peri Peri

What are the regular business hours for The Port of Peri Peri?

The Port of Peri Peri is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.

Does The Port of Peri Peri offer delivery options?

Yes, The Port of Peri Peri offers both in-store pickup and delivery services.