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Taco Bell / KFC

3.4
(715 reviews)

Business Details

401 Coit Road, Plano, TX
75075, United States
(469) 626-0207
https://locations.tacobell.com/tx/plano/401-coit-road.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 401 Coit Road in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
401 Coit Road, Plano, TX
75075, United States

Hours

Reviews

3.4
715 reviews
5 stars
260
4 stars
152
3 stars
95
2 stars
45
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor customer service, with staff displaying rudeness, lack of urgency, and unprofessional behavior.

Food Quality

Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to significant dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Operational Issues

Customers frequently experienced long wait times, early closures, and issues with order accuracy, indicating operational inefficiencies.
  • MJ
    Matt Johnston
    4 days ago
    1.0
    Don’t go here after 10pm. We’ve been turned away multiples times because they’re lazy and shut the kitchen down early.
  • NT
    Neel T
    Feb 7, 2026
    1.0
    they missed half out food and it’s burnt
  • AA
    Ashley A
    Feb 7, 2026
    1.0
    food is cold just thrown in the bag not even fully wrapped i will not be back at this location sadly I only live 3 minutes down the street
  • HJ
    Hardy Jankins
    Feb 2, 2026
    1.0
    I ordered 1 meal and it took them 25 minutes to get it out to me when I got my food it was cold and thrown in the bag , the soda machine had no ice and all the sodas were warm and had no gas , the bathroom was disgusting it looked like it hadn’t been cleaned in years , the workers clearly don’t care about anything this place should close immediately there’s no way this will pass inspection .
  • JB
    Jasmin Brown
    Jan 28, 2026
    1.0
    I came to this location today. The cashier took my order and I heard him saying that the chicken was off like it tasted/smelled funny. Came home and been sick from it ever since because he still sold me that chicken. I ordered 5pc crispy chicken nuggets, avocado ranch chicken stacker, and the Cantina chicken taco.

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Certified March 01, 2026Yext Knowledge Graph
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