Taco Bell / KFC

3.4
705 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 401 Coit Road in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
401 Coit Road, Plano, TX
75075, United States

Hours

Reviews

3.4
705 reviews
5 stars
259
4 stars
151
3 stars
95
2 stars
44
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty surfaces and poor hygiene practices.

Operational Issues

Customers frequently noted issues with staffing, such as being short-handed, closed early, or not taking orders properly.
  • BJ
    Brenda Jones
    3 days ago
    1.0
    I love Taco Bell but this one is the worst. I went again the other day and my food was just thrown in the bag. My crunchy taco had no meat in it and just thrown in the bag not wrapped. My burrito tasted horrible I started to gag when I bit into it. So disappointing so I suggest to check your food before you leave.
  • JH
    Jerrett Hamilton
    Dec 30, 2025
    1.0
    It’s like they try to be the absolute worst drive through in fast food history. If there was a Human Resources training video on everything not to do, this location would be absolutely perfect for it. Terrible customer service, horrible food and it took forever! Just overall the worst fast food experience I have ever had or ever will have.
  • EE
    evey
    Dec 28, 2025
    1.0
    Went through the drive thru twice and no one answered, saw the headset on the counter. Employees did not care at all and gave attitude, no apologies. DONT come here. edit: i wrote this before i got my food. it was stale and cold. thanks guys.
  • RG
    Rico GH
    Dec 20, 2025
    1.0
    Closed 20mins early your workers were leaving with drinks when I drove by
  • SR
    Sri Raj
    Dec 11, 2025
    1.0
    I give this a chance every once ina while and theres always something wrong with the order or food. I wont complain about the service but like you know when the beans are bad, and the tortilla is super fried and just the taste of bad oil, like why even serve that? Serious question. Will never understand the fall off in quality. Its my fault for believing that this place can get better. Its my fault for thinking maybe they can replace beans with beef correctly even though I asked 100× during the order. Its not for me. Its for my wife. Cos its not your fault then is it? Its my fault for not checking the food. I hate this place.

Frequently Asked Questions About Taco Bell / KFC

What is the address of Taco Bell / KFC in Plano?

Taco Bell / KFC is located at 401 Coit Road, Plano, TX 75075, United States.

What are the opening hours for Taco Bell / KFC at 401 Coit Road?

Currently, Taco Bell / KFC at 401 Coit Road is closed all days of the week.