Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and accommodating while others are reported as rude and unhelpful.
Order Accuracy
Many reviews highlight frequent issues with incorrect orders, missing items, and poor attention to detail.
Wait Times
Customers consistently report long wait times, both in the drive-thru and for in-store orders, often leading to frustration.
Food Quality
The quality of food is hit or miss, with some customers praising fresh and well-prepared items, while others complain about cold, stale, or poorly made food.