Brand Certified

Taco Bell

3.5

(1017 reviews)

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Business Details

8613 Ohio Drive, Plano, TX

75024, United States

(972) 731-0548

https://locations.tacobell.com/tx/plano/8613-ohio-drive.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell

Find your nearby Taco Bell at 8613 Ohio Drive in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
DebitAvailable
Mobile paymentsAvailable
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Taco Bell

8613 Ohio Drive, Plano, TX

75024, United States

Get Directions

Hours

Monday9:00 AM - 4:00 AM

Tuesday9:00 AM - 4:00 AM

Wednesday9:00 AM - 1:00 AM

Thursday9:00 AM - 4:00 AM

Friday9:00 AM - 4:00 AM

Saturday9:00 AM - 4:00 AM

Sunday9:00 AM - 4:00 AM

Reviews

3.5

1,017 reviews

5 stars

418

4 stars

192

3 stars

138

2 stars

1 star

210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and accommodating while others are reported as rude and unhelpful.

Order Accuracy

Many reviews highlight frequent issues with incorrect orders, missing items, and poor attention to detail.

Wait Times

Customers consistently report long wait times, both in the drive-thru and for in-store orders, often leading to frustration.

Food Quality

The quality of food is hit or miss, with some customers praising fresh and well-prepared items, while others complain about cold, stale, or poorly made food.

JL
john Lilly
2 days ago
1.0
Absolute disaster.
YM
Yaakov M
4 days ago
1.0
You got some goofy guy running the window between 130 and 2pm on February 27 copping attitude took like 40 minutes in drive-through so I ended up going to KFC next-door where I also ended up wasting time and money because they got my order wrong
CF
carter Fran
Feb 9, 2026
5.0
Every time I go to Taco Bell Tam takes care of me and her crew is awesome great customer service and if a mistake is made they fix it no questions ask
DH
David Harris
Feb 7, 2026
4.0
I was provided exceptional customer service by Russel & his team.
RQ
Roger Qiu
Jan 26, 2026
5.0
Friendly staff and the food was great!

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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