Taco Bell

3.6
1043 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8613 Ohio Drive in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8613 Ohio Drive, Plano, TX
75024, United States

Hours

Reviews

3.6
1,043 reviews
5 stars
431
4 stars
202
3 stars
140
2 stars
60
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service skills among staff, with several customers describing rude interactions.

Food Quality

The quality of food was often criticized, with complaints about stale, cold, or improperly prepared items.

Cleanliness

Several reviews mentioned unclean conditions at the location, including dirty bathrooms and overall lack of hygiene.
  • E2
    Endercree 23
    Dec 28, 2025
    1.0
    The line took 20 minutes to move, the guy at the window didn't even know what my order was and was scratching his ashy elbow all over the place. They tell me to pull to the mobile pickup and I had to wait another 10 minutes because they forgot my drink and he doesn't even bring the drink I ordered
  • SR
    Steven Redmon
    Dec 24, 2025
    1.0
    This taco bell is a joke. Waited over 20 minutes for food, they had me park and proceeded to serve 3 cars behind me. Girlfriend went in to see what was going on and they hadn't even started our order, employees were high and taking their time and forgetting orders. Wasted my lunch break just to have to ask for a refund. Do not go to this location.
  • 00
    0_ShadeYT
    Dec 24, 2025
    1.0
    These guys are so slow its unreal - food has a 50-50 chance of being solid or totally tossed
  • LP
    Leah Powell
    Dec 18, 2025
    1.0
    Our drive through interaction was terrible. Whoever was working the drive through around 12:30 PM on 12/18 was rude, short, and sounded annoyed through the intercom. He then got our order wrong and proceeded to sigh and act frustrated when we came inside to ask for them to fix it. That should be the bare minimum!
  • SM
    Sunil Malik
    Dec 14, 2025
    5.0
    Best chalupa experience ever. I was never tempted to give reviews after eating chalupas, except for this time. Fresh and loaded

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Ohio Drive in Plano?

The drive-through is open daily from 9:00 AM to 4:00 AM.

Where is the Taco Bell on Ohio Drive located?

It is located at 8613 Ohio Drive, Plano, TX 75024, USA.