Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Jamal and Maribel for their exceptional service.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, with customers expressing frustration over the inconsistency in receiving what they ordered.
Cleanliness
Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the overall dining experience.
Speed of Service
While some customers experienced long wait times, others reported quick service, particularly in the drive-thru, indicating inconsistency in service speed.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as cold food and incorrect preparation.