Taco Bell

3.3
1705 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 150 W. Parker Rd. in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
150 W. Parker Rd., Plano, TX
75075, United States

Hours

Reviews

3.3
1,705 reviews
5 stars
599
4 stars
310
3 stars
243
2 stars
120
1 star
433

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including cold items and inadequate portion sizes.

Cleanliness and Safety

Concerns were raised about cleanliness, including slippery floors and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted positive experiences with food quality at times.
  • MH
    maria hernandez
    Nov 18, 2025
    1.0
    I had the weirdest interaction today, I order the combo #1 and when paying I heard $18 in which I asked for a receipt. I waited for a young lady to come back but instead it was an elderly lady looking out the window making weird faces and then she open the window and was so rude. She told me they don't have a receipt and slammed the window on me. So unprofessional!
  • ID
    Indie D
    Nov 10, 2025
    4.0
    Reasonably quick service. Decently clean restaurant and bathroom. Modestly better(?) food than some other Taco Bell’s?
  • GS
    Gold Soul
    Nov 9, 2025
    1.0
    Ordered through the app with Venmo promised a free cantina soft taco; at my next purchase was unable to redeem. WORKERS EXTREMELY UNCOOPERATIVE WITH SUB PAR SERVICE, Terrible Taco Bell don’t come
  • RP
    Rodney Peyton
    Oct 30, 2025
    1.0
    THIS IS THE WORST TACO BELL. A few weeks ago, I ordered a mobile order and when I showed up, they couldn't find my ticket and my food wasn't done. I showed them my phone screen (their app) AND the confirmation email with their address and my payment confirmation and they refused to make my food because they didn't have a ticket. I finally walked out with nothing. I decided to try them again today (10.30.2025), HUGE mistake. The service is SO bad! They DO NOT care that anyone is there. I was waiting at the counter to get my cup and there were several people standing in the office talking, looking straight at me, and they didn't move at all. A lady finally showed up pushing a mop bucket and asked me what I needed. I asked for a cup so I could get my drink while I was waiting on my food. I proceeded to get a cup and fill it with Dr. Pepper at the fountain in the dining room. I tasted it and something was off with the soda/syrup so I poured it out and took my cup to the counter to ask for a drink from the back. After standing there for a while, someone from the line came up and got a new cup and filled it up. I went and threw my cup away since she gave me a new cup. She then held my new drink hostage and asked me repeatedly where my cup was. When I finally understood what she was saying and said I threw it away, she rolled her eyes and turned around and walked off. Needless to say, I wasn't happy. I will not be going to this location again. They are terrible. The management and staff are a TOTAL JOKE.
  • YY
    Yeekie
    Oct 22, 2025
    5.0
    Awesome staff. Had an issue with ordering on the app and it going to a different store. Lady in the front helped me get it figured out.. food was hot too

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 150 W. Parker Rd., Plano?

The Taco Bell at 150 W. Parker Rd. in Plano is open daily from 9:00 AM to 4:00 AM, with extended hours until 5:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service and what are the drive-through hours?

Yes, this location has a drive-through open daily from 9:00 AM to 4:00 AM, except on Fridays and Saturdays when it stays open until 5:00 AM.