Brand Certified
Taco Bell
3.8(981 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
1020 Preston Rd, Plano, TX
75093, United States
Certified by Taco Bell • Mar 01, 2026
(972) 985-8964
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/tx/plano/1020-preston-rd.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1020 Preston Rd in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.8
981 reviews
5 stars
463
4 stars
205
3 stars
122
2 stars
43
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude or dismissive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported cold food and poor portion sizes.
Kiosk Ordering
Customers expressed dissatisfaction with the mandatory kiosk ordering system, preferring traditional counter service.
Cleanliness
Generally positive remarks about cleanliness at the location, though some reviews noted issues.
- NKNolan KirbyFeb 23, 20265.0Lady at the drive thru with red nails in 2/23 was very nice and kind! had an awful day and she made it better, Thank you!
- CQChristian QuirozFeb 20, 20261.0Waited 20 minutes for four Doritos locos tacos.
- LKLast KhanJan 20, 20262.0The manager here is stingy. My wife ordered the Veggie bowl and there were minimal beans in it - the only protein in the first place! I went back to let them someone know. The employee at the window showed it to the manager and it was clearly short on black beans. Yet she still told me to pay for extra beans which I did. This is the first location that I've encountered this with. Usually the portions are reasonable. The lack of understanding to fix the mistake is unbelievable. Not a big issue but needs to be addressed. It's almost $10 for a Veggie bowl so I should at least get enough beans!
- DTDean TalaganisJan 20, 20265.0Quick in and out.
- TAThomas AhnDec 22, 20251.0Probably the worst Taco Bell I've been to. the tacos themselves were stale and they didn't put anything in the taco in itself. I would skip this place if possible
Frequently Asked Questions About Taco Bell
What are the regular operating hours for Taco Bell at 1020 Preston Rd in Plano?
Taco Bell is open daily from 9:00 AM to 4:00 AM on weekdays and Sunday, and until 5:00 AM on Friday and Saturday.
Does this Taco Bell location offer drive-through service and what are its hours?
Yes, the drive-through is open from 9:00 AM to 4:00 AM on most days, extended to 5:00 AM on Fridays and Saturdays.
Can I order Taco Bell food online for pickup or delivery?
Yes, you can order ahead online or on the mobile app for pickup or have your food delivered.
What payment methods are accepted at Taco Bell on Preston Rd?
They accept American Express, cash, Discover, Mastercard, and Visa.
What type of food and specialties does Taco Bell at 1020 Preston Rd serve?
They offer tacos, burritos, combos, breakfast items, drinks, sweets, and sides, with specialties including Dollar Cravings, tacos, burritos, and combos.
Is this Taco Bell location family-friendly and does it accommodate children?
Yes, they welcome families and children, offering seating and restroom facilities for a comfortable visit.
Which nearby restaurants can I visit before or after dining at Taco Bell?
Nearby dining options include Pizza Hut Express, Pollo Tropical, Jollibee USA, Jack in the Box, IHOP, and il Bracco restaurant.
Are there nearby automotive services in the area around Taco Bell?
Yes, nearby automotive services include NTB-National Tire & Battery, Hi Def Auto Detail, Texas Collision Centers, and Toyota of Plano dealership.
What lodging options are near Taco Bell at 1020 Preston Rd?
La Quinta Inn & Suites Dallas Plano West is a nearby hotel offering accommodation.
Are there healthcare facilities close to Taco Bell in Plano?
Nearby healthcare providers include Cornea Consultants of Texas, Baylor Scott & White Surgicare at Plano Alliance, LifeStance Therapists & Psychiatrists Plano, Baylor Scott & White Outpatient Rehabilitation, and several mental health practitioners.
Brand Certified Facts from Taco Bell
Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: