Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1020 Preston Rd in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
974 reviews
5 stars
460
4 stars
203
3 stars
122
2 stars
42
1 star
147
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or poorly made items, while others praised the freshness and taste.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Kiosk Ordering
Many customers expressed frustration with the mandatory kiosk ordering system, preferring traditional counter service.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported issues with the restroom.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions and others facing significant issues.
- IBIrish BindiDec 27, 20251.0👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
- TAThomas AhnDec 22, 20251.0Probably the worst Taco Bell I've been to. the tacos themselves were stale and they didn't put anything in the taco in itself. I would skip this place if possible
- REReuben EwelllindleyDec 19, 20251.0The portion sizes on at least the nachos are nothing compared to what I’ve had every time I’ve gotten them before, confirmed this was accurate with management. Based on that I wouldn’t eat here. Not getting what you pay for. In the photo you can see how much white you can see from the plate, these are called the LOADED nachos.
- ESErica SebaldNov 29, 20254.0The food was the best I've had at a Taco Bell in years, it gave me hope that maybe Taco Bell is going to stop sucking and be good again.
- LLLaRonNov 21, 20251.0The women employe with the birth mark on her left neck . I came to the counter today and asked her politely and sincerely like I always do as I've been visiting and purchasing from this location for over 5 years. I asked this Taco Bell employee with the birthmark on her left neck and with glasses on I don't know if she is the store manager but I just asked her about purchasing a happy hour drink at around 1:15 p.m. and she told me that happy hour does not start until 2:00 p.m. but she made me feel completely like crap this employee is a nasty employee and that's why I'm going to leave this review up here. Because I every time I come here I'm always peaceful I never cause any problems and her Deliverance is very nasty and in vain.
Frequently Asked Questions About Taco Bell
What are the regular operating hours for Taco Bell at 1020 Preston Rd in Plano?
Taco Bell is open daily from 9:00 AM to 4:00 AM on weekdays and Sunday, and until 5:00 AM on Friday and Saturday.
Does this Taco Bell location offer drive-through service and what are its hours?
Yes, the drive-through is open from 9:00 AM to 4:00 AM on most days, extended to 5:00 AM on Fridays and Saturdays.
Can I order Taco Bell food online for pickup or delivery?
Yes, you can order ahead online or on the mobile app for pickup or have your food delivered.
What payment methods are accepted at Taco Bell on Preston Rd?
They accept American Express, cash, Discover, Mastercard, and Visa.
What type of food and specialties does Taco Bell at 1020 Preston Rd serve?
They offer tacos, burritos, combos, breakfast items, drinks, sweets, and sides, with specialties including Dollar Cravings, tacos, burritos, and combos.
Is this Taco Bell location family-friendly and does it accommodate children?
Yes, they welcome families and children, offering seating and restroom facilities for a comfortable visit.
Which nearby restaurants can I visit before or after dining at Taco Bell?
Nearby dining options include Pizza Hut Express, Pollo Tropical, Jollibee USA, Jack in the Box, IHOP, and il Bracco restaurant.
Are there nearby automotive services in the area around Taco Bell?
Yes, nearby automotive services include NTB-National Tire & Battery, Hi Def Auto Detail, Texas Collision Centers, and Toyota of Plano dealership.
What lodging options are near Taco Bell at 1020 Preston Rd?
La Quinta Inn & Suites Dallas Plano West is a nearby hotel offering accommodation.
Are there healthcare facilities close to Taco Bell in Plano?
Nearby healthcare providers include Cornea Consultants of Texas, Baylor Scott & White Surgicare at Plano Alliance, LifeStance Therapists & Psychiatrists Plano, Baylor Scott & White Outpatient Rehabilitation, and several mental health practitioners.