Location.com logo
Brand Certified

Taco Bell

3.8
(981 reviews)

Business Details

1020 Preston Rd, Plano, TX
75093, United States
(972) 985-8964

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1020 Preston Rd in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1020 Preston Rd, Plano, TX
75093, United States

Hours

Reviews

3.8
981 reviews
5 stars
463
4 stars
205
3 stars
122
2 stars
43
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude or dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported cold food and poor portion sizes.

Kiosk Ordering

Customers expressed dissatisfaction with the mandatory kiosk ordering system, preferring traditional counter service.

Cleanliness

Generally positive remarks about cleanliness at the location, though some reviews noted issues.
  • NK
    Nolan Kirby
    Feb 23, 2026
    5.0
    Lady at the drive thru with red nails in 2/23 was very nice and kind! had an awful day and she made it better, Thank you!
  • CQ
    Christian Quiroz
    Feb 20, 2026
    1.0
    Waited 20 minutes for four Doritos locos tacos.
  • LK
    Last Khan
    Jan 20, 2026
    2.0
    The manager here is stingy. My wife ordered the Veggie bowl and there were minimal beans in it - the only protein in the first place! I went back to let them someone know. The employee at the window showed it to the manager and it was clearly short on black beans. Yet she still told me to pay for extra beans which I did. This is the first location that I've encountered this with. Usually the portions are reasonable. The lack of understanding to fix the mistake is unbelievable. Not a big issue but needs to be addressed. It's almost $10 for a Veggie bowl so I should at least get enough beans!
  • DT
    Dean Talaganis
    Jan 20, 2026
    5.0
    Quick in and out.
  • TA
    Thomas Ahn
    Dec 22, 2025
    1.0
    Probably the worst Taco Bell I've been to. the tacos themselves were stale and they didn't put anything in the taco in itself. I would skip this place if possible

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 1020 Preston Rd in Plano?

Taco Bell is open daily from 9:00 AM to 4:00 AM on weekdays and Sunday, and until 5:00 AM on Friday and Saturday.

Does this Taco Bell location offer drive-through service and what are its hours?

Yes, the drive-through is open from 9:00 AM to 4:00 AM on most days, extended to 5:00 AM on Fridays and Saturdays.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: