Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1020 Preston Rd in Plano. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
963 reviews
5 stars
456
4 stars
201
3 stars
121
2 stars
42
1 star
143
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised the freshness and taste, while others complained about cold food and insufficient portions.
Cleanliness
The restaurant was often noted for being clean, although some customers experienced issues with the bathrooms.
Ordering Process
Many customers expressed frustration with the self-service kiosks and the inability to place orders at the counter.
Customer Experience
While some customers had positive interactions with friendly staff, others reported negative experiences with management and service.
- BDBobby Dick2 days ago4.0I just needed a quick taco to take some medicine but was forced to wait to use a kiosk because they no longer have counter service.
- LLLaRon3 days ago1.0The women employe with the birth mark on her left neck . I came to the counter today and asked her politely and sincerely like I always do as I've been visiting and purchasing from this location for over 5 years. I asked this Taco Bell employee with the birthmark on her left neck and with glasses on I don't know if she is the store manager but I just asked her about purchasing a happy hour drink at around 1:15 p.m. and she told me that happy hour does not start until 2:00 p.m. but she made me feel completely like crap this employee is a nasty employee and that's why I'm going to leave this review up here. Because I every time I come here I'm always peaceful I never cause any problems and her Deliverance is very nasty and in vain.
- SCS. ChangOct 29, 20251.0Extraordinarily mediocre food and bad service, they will barely greet you and just toss you your food. At least it’s cheap.
- GPGary PritchettOct 26, 20253.0Only 2 self-serve kiosks. Want a warm body to take your order? Continue to want. If you go through the drive
- RRRyanOct 12, 20253.0The "Gen-Z Stare" is very real. 🤣
Frequently Asked Questions About Taco Bell
What are the regular operating hours for Taco Bell at 1020 Preston Rd in Plano?
Taco Bell is open daily from 9:00 AM to 4:00 AM on weekdays and Sunday, and until 5:00 AM on Friday and Saturday.
Does this Taco Bell location offer drive-through service and what are its hours?
Yes, the drive-through is open from 9:00 AM to 4:00 AM on most days, extended to 5:00 AM on Fridays and Saturdays.
Can I order Taco Bell food online for pickup or delivery?
Yes, you can order ahead online or on the mobile app for pickup or have your food delivered.
What payment methods are accepted at Taco Bell on Preston Rd?
They accept American Express, cash, Discover, Mastercard, and Visa.
What type of food and specialties does Taco Bell at 1020 Preston Rd serve?
They offer tacos, burritos, combos, breakfast items, drinks, sweets, and sides, with specialties including Dollar Cravings, tacos, burritos, and combos.
Is this Taco Bell location family-friendly and does it accommodate children?
Yes, they welcome families and children, offering seating and restroom facilities for a comfortable visit.
Which nearby restaurants can I visit before or after dining at Taco Bell?
Nearby dining options include Pizza Hut Express, Pollo Tropical, Jollibee USA, Jack in the Box, IHOP, and il Bracco restaurant.
Are there nearby automotive services in the area around Taco Bell?
Yes, nearby automotive services include NTB-National Tire & Battery, Hi Def Auto Detail, Texas Collision Centers, and Toyota of Plano dealership.
What lodging options are near Taco Bell at 1020 Preston Rd?
La Quinta Inn & Suites Dallas Plano West is a nearby hotel offering accommodation.
Are there healthcare facilities close to Taco Bell in Plano?
Nearby healthcare providers include Cornea Consultants of Texas, Baylor Scott & White Surgicare at Plano Alliance, LifeStance Therapists & Psychiatrists Plano, Baylor Scott & White Outpatient Rehabilitation, and several mental health practitioners.