Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Plano Subway® Restaurant at 700 W. Spring Creek Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
186 reviews
5 stars
69
4 stars
18
3 stars
23
2 stars
13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.
Cleanliness
Several customers reported unsanitary conditions, including dirty food preparation practices and unclean dining areas.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others reported issues like undercooked items and incorrect orders.
Staff Attitude
Many reviews mentioned unprofessional behavior from staff, including disrespectful interactions and lack of proper service.
Management Issues
Frequent complaints about management, including poor handling of customer complaints and inadequate staffing.
- WDWilliam DavidsonNov 7, 20251.0Workers are horrible here. No hair nets. Hair was all over the food and eyelashes so fake and long almost fell in food. Shirt had cat or dog hair all over it. No greeting at all felt like i was a hassle since i came in even though there was no one there. Had to repeat my orders so many times. Wont come back here again. Grosses out to eat my food after seeing this.
- KDken dyAug 27, 20255.0I have eaten at several different Subway locations for many years in Richardson, Dallas, Plano, and Allen. This was my first time here. AUGUST 26, 2025: Debanhi & Chris greeted me. I told them I like to build my sub sandwich a special way. No problem. I ordered through the App, and used CODE FORTY to get 40% OFF my Footlong #1 The Philly Steak & Cheese. When Debanhi received the confirmation receipt ticket she did everything perfectly. The only problem was that they were out of black olives. I love extra olives on my sub. Hopefully they order extra, and have plenty in stock for my next visit. Most Subways close at 9 PM. I really like this location being open later. Debanhi & Chris were very courteous & professional. Great customer service! I'll be back. AUG 31, 2025 UPDATE: Vicky greeted me on this rainy🌧️☔ Sunday, and took my order. I had a Footlong #1 The Philly Steak & Cheese. Even better, I had a $6.99 Coupon and used 400 MVP REWARD POINTS to receive an additional $2 off my bill. Vicky made my sub exactly as I requested, which included toasting it a 2nd time after more veggies were added. Try it sometime. You might like it. It was delicious. I ate half of it dining in here, and took the other half home to enjoy the next day. Because it was raining, business was a little slow and I had a chance to visit with Vicky about technology. Very interesting discussion. Vicky was very knowledgeable, courteous, & professional. Good people who work here + good food + good customer service = 5⭐⭐⭐⭐⭐ Google Reviews!
- LJLuis JaramilloJul 27, 20252.0We walked in and the manager was on the phone and the other Hispanic girl was also on her phone. The only one working was this guy, maybe Indian, and he seemed new but was trying his best. As more customers walked in he tried to attend to them all while the other 2 just watched. My wife spilled her drink and even brought it to their attention and they never bothered to clean it. It looks like those 2 specific Hispanic ladies give him a hard time. They couldn't even make some tea. The drinks in the fridge were all hot. This guy deserves all the praise and the reason I bothered to leave 2 stars instead of 1
- SJSishva JagarlamudiJul 22, 20251.0The hispanic lady at front is very rude and has worst attitude. She did not even toast/warm the bread after keeping the cheese, even though i asked her to do it. Dont go to this location
- HHHelpJun 27, 20251.0Hispanic lady who wrap, she got weird attitude. It was not even busy and no people on the line a head of me or behind me
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Plano?
The Subway restaurant is located at 700 W. Spring Creek Pkwy, Suite 109, Plano, TX 75023.
What are the operating hours of this Subway location?
This Subway is open daily from 9:00 AM to 11:00 PM.
Does this Subway offer delivery or pickup services?
Yes, this Subway offers in-store pickup, curbside pickup, and delivery services.
Can I dine inside the Subway restaurant at 700 W. Spring Creek Pkwy?
Yes, this Subway location serves dine-in customers and is independently operated by talented Sandwich Artists™.
Does the Subway at Plano offer catering services?
Yes, catering services are available at this Subway location.
What meals are served at the Subway on W. Spring Creek Pkwy?
They serve breakfast, lunch, and dinner at this Subway restaurant.
Where can I view the menu or order online for this Subway?
You can view the menu and order online at https://subway.com/en-us/restaurant/2957-0/menu.
Are there other dining options near the Subway on W. Spring Creek Pkwy?
Nearby dining options include Pita Town (Mediterranean cuisine), MANHATTAN BURGER, Taco Bueno, Wendy's, and McDonald's.
What beauty and spa services are available near the Subway?
Nearby beauty and spa services include Ant Wayne (barber), The Qi to Beauty (hair salon and extensions), Ashima's Salon (beauty and skin care), Sisters & Kids Hair Braiding, D Master Barber, and Sir Louis Salon and Boutique.
What recreational or specialty shops are near Subway at Plano?
Nearby recreational and specialty shops include Studio USA (event photography), J'Dashae Chateau of shoes (boutique), J'Dashae (boutique), My Mini War (hobby shop and toy store), and J2C Art Studio (art gallery).