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Subway

3.1
(185 reviews)

Business Details

(972) 422-9698
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Plano Subway® Restaurant at 700 W. Spring Creek Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
700 W. Spring Creek Pkwy, Plano, TX
75023, United States

Hours

Reviews

3.1
185 reviews
5 stars
69
4 stars
18
3 stars
23
2 stars
13
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and dismissive.

Cleanliness

Several reviews mention cleanliness issues, including unsanitary conditions and food safety concerns, which negatively impact customer experiences.

Food Quality

Customers have mixed feelings about food quality, with some praising the freshness and taste, while others report poorly made sandwiches and unsatisfactory ingredients.

Management Issues

Multiple reviews highlight poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • AS
    Alfonso Smith
    Feb 2, 2026
    5.0
    Debanhi she was so nice so respectful I advised anyone to come to this subway to get the food. She just made my day with her smile greeted me when I first came in and asked me as I’m doing and everything nice young lady so I advised anybody to eat it is Subway so she get five stars.
  • WD
    William Davidson
    Nov 7, 2025
    1.0
    Workers are horrible here. No hair nets. Hair was all over the food and eyelashes so fake and long almost fell in food. Shirt had cat or dog hair all over it. No greeting at all felt like i was a hassle since i came in even though there was no one there. Had to repeat my orders so many times. Wont come back here again. Grosses out to eat my food after seeing this.
  • KD
    ken dy
    Aug 27, 2025
    5.0
    I have eaten at several different Subway locations for many years in Richardson, Dallas, Plano, and Allen. This was my first time here. AUGUST 26, 2025: Debanhi & Chris greeted me. I told them I like to build my sub sandwich a special way. No problem. I ordered through the App, and used CODE FORTY to get 40% OFF my Footlong #1 The Philly Steak & Cheese. When Debanhi received the confirmation receipt ticket she did everything perfectly. The only problem was that they were out of black olives. I love extra olives on my sub. Hopefully they order extra, and have plenty in stock for my next visit. Most Subways close at 9 PM. I really like this location being open later. Debanhi & Chris were very courteous & professional. Great customer service! I'll be back. AUG 31, 2025 UPDATE: Vicky greeted me on this rainy🌧️☔ Sunday, and took my order. I had a Footlong #1 The Philly Steak & Cheese. Even better, I had a $6.99 Coupon and used 400 MVP REWARD POINTS to receive an additional $2 off my bill. Vicky made my sub exactly as I requested, which included toasting it a 2nd time after more veggies were added. Try it sometime. You might like it. It was delicious. I ate half of it dining in here, and took the other half home to enjoy the next day. Because it was raining, business was a little slow and I had a chance to visit with Vicky about technology. Very interesting discussion. Vicky was very knowledgeable, courteous, & professional. Good people who work here + good food + good customer service = 5⭐⭐⭐⭐⭐ Google Reviews!

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Plano?

The Subway restaurant is located at 700 W. Spring Creek Pkwy, Suite 109, Plano, TX 75023.

What are the operating hours of this Subway location?

This Subway is open daily from 9:00 AM to 11:00 PM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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