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Subway

3.8
(321 reviews)

Business Details

1409 Shiloh Rd, Plano, TX
75074, United States
(972) 424-7827
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Plano Subway® Restaurant at 1409 Shiloh Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1409 Shiloh Rd, Plano, TX
75074, United States

Hours

Reviews

3.8
321 reviews
5 stars
143
4 stars
76
3 stars
41
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor service.

Food Quality

Many customers expressed dissatisfaction with the freshness and preparation of food, noting issues with incorrect orders and lack of ingredients.

Cleanliness

The location is generally reported as clean, but some reviews mention concerns about sanitation and cleanliness during busy times.

Online Orders

There are consistent complaints about online orders being incorrect or not ready on time, leading to frustration among customers.
  • ET
    Elizabeth Theriault
    Dec 16, 2025
    5.0
    Awesome 😎
  • CC
    Carlos Campos
    Nov 17, 2025
    5.0
    Limpio y servicial
  • ES
    Eli Stahr
    Nov 12, 2025
    4.0
    Great food but kind of feels like sitting at an office. The cashier was nice but didn't speak much english.
  • MA
    Mohammed Abdulbari
    Nov 12, 2025
    5.0
    They make good sandwiches, nice location with very efficient and friendly staff. All their staff members and the manager are very nice, good customer service. I usually place the order online via the app and they have it ready for pick up in few mins and is always fresh. Their Tuna sandwich is very good.
  • HH
    Hanny
    Oct 25, 2025
    1.0
    Mensaje crítico: Hoy tuve una experiencia bastante desagradable en un Subway. Me negaron el uso del baño solo porque no entré directamente a ordenar comida, aun cuando un familiar mío sí estaba dentro haciendo el pedido. Alegaron que el baño estaba “dañado”, pero curiosamente no había ningún cartel ni aviso que indicara eso. Si un baño realmente está fuera de servicio, lo correcto es colocar un letrero que lo indique, no inventar excusas para negarle el acceso a las personas. Este tipo de comportamiento no solo demuestra falta de profesionalismo, sino también una actitud discriminatoria y hasta racista hacia los clientes. No cuesta nada tratar a la gente con respeto y empatía. Si no quieren prestar los baños por flojera de limpiarlos o simplemente porque no les da la gana entregar la llave, eso dice mucho del tipo de atención que están brindando.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 1409 Shiloh Rd in Plano, TX?

The Subway is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery and pickup options?

Yes, this Subway offers both in-store pickup and delivery services.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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