Brand Certified
Subway
3.4(208 reviews)
Certified by Subway • Mar 01, 2026
Business Details
8600 Preston Road, Plano, TX
75024, United States
Certified by Subway • Mar 01, 2026
(972) 668-6900
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Plano Subway® Restaurant at 8600 Preston Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.4
208 reviews
5 stars
80
4 stars
44
3 stars
22
2 stars
6
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.
Food Quality
Several customers reported issues with food freshness, including stale bread and spoiled vegetables, leading to a negative dining experience.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and inadequate customization, contributing to frustration.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that the food was good on occasion.
- RSRahul SaiFeb 12, 20261.0I ordered my sub through subway app.It wasn’t done as I mentioned.The service is bad.
- NGNayan GokharuJan 6, 20261.0Of all the Subway locations I’ve visited, this one is by far the worst. My first online order came with the wrong sauce. My second—prepared by David—had no sauce at all, despite being requested. I gave them one more chance by visiting in person, but the employee refused to refill the spinach and refused to add extra lettuce. I will not be returning to this location.
- BRBrenda RamosDec 17, 20251.0Called 3xs because I placed the order on the app and the time changed to the defaulted time and I wanted my food for lunch. Told myself maybe it's busy it's fine ill just pick it up, I show up, empty, lady with an attitude, still didn't give me my full order, and still no answer to the full when it rang. Never going back
- SSsandeep spDec 16, 20251.0I ordered a Veggie Delight sub, but it had meat in it. I went back to the store to report it, and instead of taking responsibility, they told me I have to bring the sandwich back from my office as proof. This is unacceptable—especially for customers who avoid meat for some personal reasons. Very disappointed with the service and food handling.
- SJSalazar JuliannyNov 11, 20251.0Rude personal, I asked for sauce on the side and he told me “ I've already closed everything, I don't have any containers available." It was only 8 pm and they usually close at 10 pm.
Frequently Asked Questions About Subway
What are the operating hours for Subway at 8600 Preston Road in Plano?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway at Preston Village Shop Ctr offer in-store pickup and delivery?
Yes, this Subway location offers both in-store pickup and delivery services.
What types of meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Can I dine inside the Subway restaurant at Preston Village Shop Ctr?
Yes, dining in is available at this Subway location.
Is catering available from Subway at 8600 Preston Road?
Yes, catering services are offered at this independently owned Subway restaurant.
What is the address and contact number for the Subway in Preston Village Shop Ctr?
The Subway restaurant is located at 8600 Preston Road, Suite 129, Plano, TX 75024, and can be reached at +1 972-668-6900.
Where can I view the menu and place an order for Subway at this location?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/20347-0/menu/
Are there any nearby coffee shops close to the Subway at Preston Village Shop Ctr?
Yes, Starbucks is nearby, where customers may stop for coffee before or after their Subway visit.
What other dining options are available near this Subway location?
Nearby restaurants include Best Thai, Yama Izakaya & Sushi, Mochinut Plano, Inchin's Bamboo Garden, and Pho Que Huong, offering a variety of Asian and other cuisines for customers to explore.
Are there any retail or service businesses near the Preston Village Shop Ctr Subway?
Yes, businesses such as Total Wine & More, CPR Cell Phone Repair Plano, Eaton Custom Jewelers, and various insurance agencies and real estate agents are located nearby, providing convenient shopping and services.
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