Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Plano Subway® Restaurant at 8600 Preston Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
206 reviews
5 stars
79
4 stars
44
3 stars
22
2 stars
6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Many customers reported issues with stale or spoiled food, including bread and vegetables, affecting their overall satisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and inadequate portion sizes.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the food and the efficiency of certain staff members.
- NGNayan Gokharu6 days ago1.0Of all the Subway locations I’ve visited, this one is by far the worst. My first online order came with the wrong sauce. My second—prepared by David—had no sauce at all, despite being requested. I gave them one more chance by visiting in person, but the employee refused to refill the spinach and refused to add extra lettuce. I will not be returning to this location.
- BRBrenda RamosDec 17, 20251.0Called 3xs because I placed the order on the app and the time changed to the defaulted time and I wanted my food for lunch. Told myself maybe it's busy it's fine ill just pick it up, I show up, empty, lady with an attitude, still didn't give me my full order, and still no answer to the full when it rang. Never going back
- SSsandeep spDec 16, 20251.0I ordered a Veggie Delight sub, but it had meat in it. I went back to the store to report it, and instead of taking responsibility, they told me I have to bring the sandwich back from my office as proof. This is unacceptable—especially for customers who avoid meat for some personal reasons. Very disappointed with the service and food handling.
- SJSalazar JuliannyNov 11, 20251.0Rude personal, I asked for sauce on the side and he told me “ I've already closed everything, I don't have any containers available." It was only 8 pm and they usually close at 10 pm.
- EGEdward GodinezOct 16, 20251.0They didn’t allow me to use a water cup for tea. cheap!
Frequently Asked Questions About Subway
What are the operating hours for Subway at 8600 Preston Road in Plano?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway at Preston Village Shop Ctr offer in-store pickup and delivery?
Yes, this Subway location offers both in-store pickup and delivery services.
What types of meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Can I dine inside the Subway restaurant at Preston Village Shop Ctr?
Yes, dining in is available at this Subway location.
Is catering available from Subway at 8600 Preston Road?
Yes, catering services are offered at this independently owned Subway restaurant.
What is the address and contact number for the Subway in Preston Village Shop Ctr?
The Subway restaurant is located at 8600 Preston Road, Suite 129, Plano, TX 75024, and can be reached at +1 972-668-6900.
Where can I view the menu and place an order for Subway at this location?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/20347-0/menu/
Are there any nearby coffee shops close to the Subway at Preston Village Shop Ctr?
Yes, Starbucks is nearby, where customers may stop for coffee before or after their Subway visit.
What other dining options are available near this Subway location?
Nearby restaurants include Best Thai, Yama Izakaya & Sushi, Mochinut Plano, Inchin's Bamboo Garden, and Pho Que Huong, offering a variety of Asian and other cuisines for customers to explore.
Are there any retail or service businesses near the Preston Village Shop Ctr Subway?
Yes, businesses such as Total Wine & More, CPR Cell Phone Repair Plano, Eaton Custom Jewelers, and various insurance agencies and real estate agents are located nearby, providing convenient shopping and services.