Subway

3.5
203 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Plano Subway® Restaurant at 8600 Preston Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8600 Preston Road, Plano, TX
75024, United States

Hours

Reviews

3.5
203 reviews
5 stars
79
4 stars
44
3 stars
22
2 stars
6
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Many customers reported issues with stale or unsatisfactory food quality, including spoiled vegetables and poorly made sandwiches.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Order Accuracy

Customers frequently experienced problems with order accuracy, including missing items and incorrect sandwich preparations.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and the freshness of the food.
  • SJ
    Salazar Julianny
    Nov 11, 2025
    1.0
    Rude personal, I asked for sauce on the side and he told me “ I've already closed everything, I don't have any containers available." It was only 8 pm and they usually close at 10 pm.
  • FM
    Fannie Miller
    Oct 16, 2025
    5.0
    Good as usual
  • EG
    Edward Godinez
    Oct 16, 2025
    1.0
    They didn’t allow me to use a water cup for tea. cheap!
  • KG
    Kenny Gruber
    Oct 9, 2025
    3.0
    It's a $15 sandwich that ain't worth $15.
  • HC
    Hemaxi Choudhary
    Oct 5, 2025
    1.0
    There is no option to give negative review. Worst subway i have been in my life. The staff were so rude. They were unhappy that i have placed online order and got a deal. That guy was behaving rudely. They didnt even put crunchs in my subway even though we have added in online order and told me they give crunch only with chicken. They made the worst subway of my life. Will never visit this subway location ever again.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 8600 Preston Road in Plano?

Subway is open every day from 9:00 AM to 10:00 PM.

Does Subway at Preston Village Shop Ctr offer in-store pickup and delivery?

Yes, this Subway location offers both in-store pickup and delivery services.